Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 17

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

November 09, 2022

Dealership Rating
Employee Rating

They were very helpful And kept me updated with my vehicle And we're very good to deal with More

by hornbachershane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens

Nov 09, 2022

Luther Family Buick GMC responded

Thanks for your perfect review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 09, 2022

Dealership Rating
Employee Rating

Luther GMC are top notch and I highly recommend them. From buying to the Service center they are great. More

by terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean McPhillips

Nov 09, 2022

Luther Family Buick GMC responded

Terri, thank you for your kind words! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 06, 2022

Dealership Rating
Employee Rating

Always great service and customer service! I even bring my son's Ford here on occasion as we did not have good experiences at Luther Ford. This department is so much better. Keep doing what More

by kathyraderma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2022

Luther Family Buick GMC responded

I appreciate your input, Kathy. I am glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 05, 2022

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Employee Rating

Great service again like I always get. All the service writers that I have had over the years do a great job. More

by cnb0724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Emmerich

Nov 08, 2022

Luther Family Buick GMC responded

Thank you so much for your excellent input! I am very proud of our service technicians and I hope to pass along your great experience to all of our customers. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 04, 2022

Dealership Rating
Employee Rating

Great service and follow up. Very friendly and professional. Nice clean facility and easy drop off and pick up. More

by s.jesme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Nov 07, 2022

Luther Family Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 04, 2022

Dealership Rating
Employee Rating

Fast and kept me updated even though we were out of town They also special order a fob and got it the next day More

by bafarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 03, 2022

Dealership Rating
Employee Rating

Robin was fantastic at working me in the schedule on very short notice the day before I was to leave and go south for the winter. Very professional and courteous. Great job! More

by garyk590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 30, 2022

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Employee Rating

I already filled out a detailed survey. I don't have the name of the service technician, but it just seemed like everything detected soon turned into a new, expensive problem. I still fin More

by kristitrautwein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: I dealt with 2 customer service employees who were very nice and helpful...one was Allison, not sure of the other name.

Nov 01, 2022

Luther Family Buick GMC responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 28, 2022

Dealership Rating
Employee Rating

Excellent service got new tires put on and ended up with a scratch on one rim pointed it out to the service tech and they are gonna have a rim repair guy come to the dealer and paint the scratch and repair More

by wagner86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 28, 2022

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Employee Rating

It's really pricey to get a oil change and tire rotation and a inspection 180 to get that done Tham wanter a 160 extra for 2 filters More

by minninate17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Nov 01, 2022

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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