Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 18

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

October 28, 2022

Dealership Rating
Employee Rating

Great service as always. They always find a way to squeeze me in at the last minute. More

by MIKEHARTSOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2022

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 25, 2022

Dealership Rating
Employee Rating

I feel like the oil change takes too long and costs too much. Maybe the quick lube shops are not your competition. More

by keith.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Oct 27, 2022

Luther Family Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 24, 2022

Dealership Rating
Employee Rating

Good service friendly and nice did very good job I will take my car back More

by troyhagen70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2022

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 24, 2022

Dealership Rating
Employee Rating

Parts/ Paul/ Robin and full crew are alway GREAT! As a senior citizen they are always trying to find savings for me! Thank You! More

by johngwentzell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald , Jerry Grosz, Everyone Thank You!!!!

Oct 27, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 21, 2022

Dealership Rating
Employee Rating

They did a great job in getting my truck in. They also did a great job.in analyzing rhe situationand getting the truck back to me. More

by Fillycarlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 20, 2022

Dealership Rating
Employee Rating

Very kind and friendly staff. The communication was very good with the use of texting to let me know when the vehicle was finished and ready for pickup. More

by DJAMUNDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Oct 21, 2022

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 19, 2022

Dealership Rating
Employee Rating

The customer service team was very nice and respectful, and was great at keeping me updated on my car. More

by Austin.Harley.0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Oct 21, 2022

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 19, 2022

Dealership Rating
Employee Rating

I have worked with both Paul and Robin in the service department in the past and both of them are excellent at what they do. Great customer service and exceptional communication. I’d highly recommend wor More

by MJWOLSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Oct 21, 2022

Luther Family Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 17, 2022

Dealership Rating
Employee Rating

Overall really great staff in the service department! I’ve always been satisfied with the work completed. More

by Yukon XL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 17, 2022

Dealership Rating
Employee Rating

I appreciate the efficiency of the service and the kindness of the staff. We all know that it is the staff that makes the service a quality experience. The Luther staff is always exceptional! Plus, More

by CFISHER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Jermstad

Oct 18, 2022

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

...
18
...

Dealership Inventory (314 Vehicles)

new 2026 Buick Enclave car, priced at $60,798
2026 Buick Enclave
new
ebony twilight metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Acadia car, priced at $66,395
2026 GMC Acadia
new
Summit White exterior
Automatic
All-wheel Drive
used 2020 Volkswagen Tiguan car, priced at $22,345
2020 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive
used 2022 Chevrolet Blazer car, priced at $27,098
2022 Chevrolet Blazer
used
Blue Glow Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 3500 car, priced at $76,354
2026 GMC Sierra 3500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 GMC Acadia car, priced at $65,680
2026 GMC Acadia
new
Volcanic Red Tintcoat exterior
Automatic
All-wheel Drive