Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 25

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

July 13, 2022

Dealership Rating
Employee Rating

Came in with a list of items, all were addressed quickly and explained thoroughly. Courteous service too. Good experience. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Jermstad

Jul 15, 2022

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 08, 2022

Dealership Rating
Employee Rating

We were very pleased with this dealership. It is very inviting when you walk in the door. The staff are very friendly and the parts and service departments are exceptional. Our salesman Dale A More

by LARRYANDBRENSAF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Jermstad , Dale Amsbaugh

Jul 11, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 08, 2022

Dealership Rating
Employee Rating

Great service got me in and did what I needed to get done. Very satisfied More

by Joshua_david_moen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Jul 11, 2022

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 08, 2022

Dealership Rating
Employee Rating

I always have a great experience at the service department. The personal are helpful and courteous. More

by BARB.GEBEKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 07, 2022

Dealership Rating
Employee Rating

From reception to completion, my treatment was excellent. My service advisor was very helpful and documented all my concerns about the vehicle. The quoted cost was very close to the final cost. Flexible paym More

by double1861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kari Sunderland

Jul 09, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 30, 2022

Dealership Rating
Employee Rating

The part I needed was backordered but they received it and it was a quick fix, only gave a 4 star because they forgot my complimentary car wash. More

by Jeff.isakson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 30, 2022

Dealership Rating
Employee Rating

Very prompt and informative service. Kept me informed of what was going on during the procedure. Great customer service. Also like how personable people are and get to know your name More

by Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Jermstad , Lindsay at checkout

Jul 01, 2022

Luther Family Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 30, 2022

Dealership Rating
Employee Rating

Professional service, friendly service advisor, clean and organized waiting area, great members of the team are friendly More

by gthrall2658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Jul 01, 2022

Luther Family Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 28, 2022

Dealership Rating
Employee Rating

Robin has always been awesome to work with. Great service department and exceptional customer service More

by Kristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Jun 30, 2022

Luther Family Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 23, 2022

Dealership Rating
Employee Rating

Robin was able to get my vehicle in the same week called when the next regular engine diagnostics was at least 2 weeks out. I also received a complimentary car wash which I didn’t expect. More

by jszborowicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Girl that was working 6/28 around 3 in cashier area- 5/5

Jun 24, 2022

Luther Family Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

...
25
...

Dealership Inventory (314 Vehicles)

new 2026 Buick Enclave car, priced at $60,798
2026 Buick Enclave
new
ebony twilight metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Acadia car, priced at $66,395
2026 GMC Acadia
new
Summit White exterior
Automatic
All-wheel Drive
used 2020 Volkswagen Tiguan car, priced at $22,345
2020 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive
used 2022 Chevrolet Blazer car, priced at $27,098
2022 Chevrolet Blazer
used
Blue Glow Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 3500 car, priced at $76,354
2026 GMC Sierra 3500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 GMC Acadia car, priced at $65,680
2026 GMC Acadia
new
Volcanic Red Tintcoat exterior
Automatic
All-wheel Drive