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Robin Tollefson

Overview Reviews (1175) Inventory (314)

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Robin Tollefson

Robin Tollefson | Page 24

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Contact Me

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rated

1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Overview Reviews (1175) Inventory (314)

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English

not yet
rated

1,175 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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1175 Reviews of Robin Tollefson

July 29, 2022

Dealership Rating

Employee Rating

They couldn't fix my tire but they did refer me to another business they thought could. another business they thought could. More

by Rkulenkamp

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

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Aug 01, 2022 -

Luther Family Buick GMC responded

Thank you for this review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 28, 2022

Dealership Rating

Employee Rating

Robin Tollefson was the best I've ever dealt with, very thorough and obviously takes customer care seriously thorough and obviously takes customer care seriously More

by watranby27

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 29, 2022 -

Luther Family Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 28, 2022

Dealership Rating

Employee Rating

Very fast and courteous service department management. Clean and comfortable customer waiting area. Thank you! Clean and comfortable customer waiting area. Thank you! More

by tomvesledahl

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 29, 2022 -

Luther Family Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 27, 2022

Dealership Rating

Employee Rating

Excellent service department - service is the key factor for the success of Luther GMC - sales is just average for the success of Luther GMC - sales is just average More

by rbeare

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Paul McDonald

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Jul 28, 2022 -

Luther Family Buick GMC responded

Thank you for this review! I really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 24, 2022

Dealership Rating

Employee Rating

Always thorough and efficient. They listen to my concerns and take wonderful care of me and my vehicle. They listen to my concerns and take wonderful care of me and my vehicle. More

by kathyvan44

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robb Reierson

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Jul 26, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 24, 2022

Dealership Rating

Employee Rating

My radio went out and I was happy to get in the next morning to get it fixed. morning to get it fixed. More

by deanh9820

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 26, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 22, 2022

Dealership Rating

Employee Rating

Excellent service. I wouldn't bring my vehicle anywhere else. Robin Tollefson addressed my concerns on the phone with great professionalism and experience. Thank you I wouldn't bring my vehicle anywhere else. Robin Tollefson addressed my concerns on the phone with great professionalism and experience. Thank you so much! ~Bonnie Lee, RN Fargo More

by lee.bonnie.rose

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 26, 2022 -

Luther Family Buick GMC responded

Hi Bonnie, and thanks for the great feedback! We're very happy that Robin was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 21, 2022

Dealership Rating

Employee Rating

I have been coming here for over 10 years and have always have good service. Friendly environment! have good service. Friendly environment! More

by taylor.nelson.1228

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Paul McDonald

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Jul 22, 2022 -

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 21, 2022

Dealership Rating

Employee Rating

The staff get to know you and your driving habits and are conscientious about keeping you safe on the road. I so appreciate the staff at Luther Buick GMC Fargo!! conscientious about keeping you safe on the road. I so appreciate the staff at Luther Buick GMC Fargo!! More

by rahalls324@gmail.com

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Lindgren, Paul McDonald

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Jul 22, 2022 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 19, 2022

Dealership Rating

Employee Rating

As always these guys are great. I had a break issue and Rob got me in early on stand-by. The staff appreciates my business and makes me feel important. I had a break issue and Rob got me in early on stand-by. The staff appreciates my business and makes me feel important. More

by bnelson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robb Reierson , Kari Sunderland

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Jul 20, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. Rob and the team always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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