Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 53

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

September 17, 2021

Dealership Rating
Employee Rating

Very friendly and professional. Great service. Would recommend to everyone they should get their service done here. More

by TESMART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2021

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 17, 2021

Dealership Rating
Employee Rating

Warranty work on newer Silverado was done ahead of schedule and communications were excellent and timely More

by Bradvn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2021

Luther Family Buick GMC responded

Hi, thank you so much for the positive review! If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 16, 2021

Dealership Rating
Employee Rating

Very professional and friendly service department and easy to get a hold of when I missed their initial call More

by Sdanonsen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 17, 2021

Luther Family Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 16, 2021

Dealership Rating
Employee Rating

Excellent, friendly, efficient service. They found a serious problem that no one else did. I highly recommend them, especially for Buick owners! More

by Travelling Liz!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2021

Luther Family Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 15, 2021

Dealership Rating
Employee Rating

I had my oil changed there and they were supposed to do a 60,000 mile inspection while they were doing that I asked them to look at my tail gate since it was making a noise going up and down. Got back there More

by AMANDA_DUNHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 23, 2021

Luther Family Buick GMC responded

Amanda, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 15, 2021

Dealership Rating
Employee Rating

Great people and great service define Luther family Buick I can trust what Robin tells me every time !! Keep up the great work ! More

by m.burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Luther Family Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 14, 2021

Dealership Rating
Employee Rating

Robin in the service dept squeezed me in and they did an awesome job! Thanks again! More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Luther Family Buick GMC responded

Scott, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 14, 2021

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Employee Rating

Very pleased with the service on our AC. Called early in the morning and was told we could drop the Acadia off and they could get it in by 1:30 that afternoon. My wife brought the car in and they provided h More

by EGGL.JAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Luther Family Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 13, 2021

Dealership Rating
Employee Rating

When I come in I rarely have to wait They always explain what needs to be done and they set me up with a ride if I don't stay there. More

by chevymanglenn1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Sep 14, 2021

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 12, 2021

Dealership Rating
Employee Rating

Robin was outstanding with his customer service, made me feel like he cared about my situation and problems. Everyone was very professional and polite. I have no bad comments about luther More

by enriquepagan1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald , Kari Sunderland

Sep 14, 2021

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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