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Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 52

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

September 24, 2021

Dealership Rating
Employee Rating

We had a great experience with excellent customer service and the job was done same day! More

by Kathyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 27, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 23, 2021

Dealership Rating
Employee Rating

Good service and we'll train people's I would tell people to go there for service More

by rimiller2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland

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Sep 24, 2021

Luther Family Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 23, 2021

Dealership Rating
Employee Rating

Quick, doesn’t push unnecessary fixes on you and gets vehicle out as quickly as possible. More

by missingnumber7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 24, 2021

Luther Family Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2021

Dealership Rating
Employee Rating

My experience with luther family buick was surprisingly pleasant. They acted extremely professional and kept me informed thru out th whole process. I will definitely be a return customer. More

by Pfc5301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 23, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2021

Dealership Rating
Employee Rating

Good service in all maintenance departments and great lounge area to wait on oil change More

by KATHLEENGRANT07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland

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Sep 23, 2021

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 21, 2021

Dealership Rating
Employee Rating

Great customer service. Quickness was wonderful got me in-and-out in less than half an hour. Highly recommended for sure. More

by Debby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland

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Sep 23, 2021

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 19, 2021

Dealership Rating
Employee Rating

The person I worked with was very polite and had everything ready for me when I got there More

by Longlegs2499
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 21, 2021

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 18, 2021

Dealership Rating
Employee Rating

Wrong oil was put in again. Spilled oil all over undercarriage not wiped up. T More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Sep 23, 2021

Luther Family Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 18, 2021

Dealership Rating
Employee Rating

Excellent service and sales. Still waiting for my Holiday card though (it’s been more than a month!) More

by LHUOVINEN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich , Sean McPhillips

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Sep 20, 2021

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 18, 2021

Dealership Rating
Employee Rating

Great service, everything was perfect and everyone interacted with was outstanding best place to get help in our area More

by Dhell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland

Report | Print
Sep 20, 2021

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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