Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 54

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
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rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

September 11, 2021

Dealership Rating
Employee Rating

Great place to work and deal with really care about their customers and they have A very high standard of making sure you are 💯 percent satisfied with what they have done on your vehicle More

by NERBY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Sep 13, 2021

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 11, 2021

Dealership Rating
Employee Rating

They got me in so fast when my car was having problems. The people are so friendly and great to work with! I have always had a great experience when I go to Luther! More

by sjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Sep 13, 2021

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 11, 2021

Dealership Rating
Employee Rating

Vehicle was ready as promised, all work was done professionally, service agent was professional and checked all recall notices where closed, great job by all. More

by gthrall2658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Sep 13, 2021

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 09, 2021

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Employee Rating

I always bring my truck to Luther. I don't trust anyone else with my truck. Haven't had any issues at all. This last time they were supposed to wash it and didn't, but that's not important. What was import More

by River city
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Sep 10, 2021

Luther Family Buick GMC responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 08, 2021

Dealership Rating
Employee Rating

Service was excellent at the dealership, specifically Robin. The only feedback I have is with the scheduling process, needs to be done locally. Need to be able to talk to some on-site when there is a mo More

by Buickdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Sep 10, 2021

Luther Family Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 08, 2021

Dealership Rating
Employee Rating

Luther has always been very fast to fix my vehicle and answer any questions I’ve had! They are quick and efficient at their job. More

by hallil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren

Sep 10, 2021

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 05, 2021

Dealership Rating
Employee Rating

The Service Center accepted the appointment early to repair the charging and starting circuitry, perform a transmission service, transfer case service, engine oil, and rear-rear differential fluid chang More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 03, 2021

Dealership Rating
Employee Rating

Highly recommended!As always, good work, and superb Highly recommended! As always, good work, and superb service. Robin Tollefson, service rep, always goes the extra distance without asking. I would More

by ddorask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald , Mark Carlson

Sep 03, 2021

ddorask responded

Highly recommended! As always, good work, and superb service. Robin Tollefson, service rep, always goes the extra distance without asking. I would give five stars,but I had to pay them. 😉

September 03, 2021

Dealership Rating
Employee Rating

Great assistance from Nevin Beauchamp in sales to get help after hours. Also the service department was great with communication and laying out my options on a major repair. More

by REM58301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nevin Beauchamp

Sep 03, 2021

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 02, 2021

Dealership Rating
Employee Rating

Easy to make appointment, they were accommodating with my schedule. Pulled right In garage and was helped out by pleasant gentlemen. Appointment was quick and I was off on my way. Thank You More

by ZEISZLERMICHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Luther Family Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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