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Robo Rivera

Overview Reviews (270) Inventory (809)

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Robo Rivera

Robo Rivera | Page 14

CUSTOMER RELATIONS MANAGER

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

4.4

270 Reviews

4.4

270 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (270) Inventory (809)

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

Spanish

270 Reviews of Robo Rivera

Write a Review

November 05, 2022

Dealership Rating

Employee Rating

Need to revise customer montly income question to include after tax for better sales price and satisfaction for buyers. after tax for better sales price and satisfaction for buyers. More

by XJ4320

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ali Syed , Jeffrey Camara, Robert Tucci

Report | Print

Nov 11, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

Nov 05, 2022 -

XJ4320 responded

Good service but need to refine pricing for low-income customers

November 05, 2022

Dealership Rating

Employee Rating

Good service, no issues. .. Took care of any problems and or issues that came up. .. Took care of any problems and or issues that came up. More

by Scotty

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Perez , Brandon Rodriguez

Report | Print

Nov 11, 2022 -

Elder Ford of Tampa responded

Hi Scotty, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 02, 2022

Dealership Rating

Employee Rating

Exceptional service! The process was tailored to my needs with no pressure. Would definitely recommend. The process was tailored to my needs with no pressure. Would definitely recommend. More

by Erosa1187

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Badre Ghoumari , Robert Tucci, Briannis Cruz

Report | Print

Nov 07, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 01, 2022

Dealership Rating

Employee Rating

Best car buying experience Everyone very friendly and willing to work with you until you are happy willing to work with you until you are happy More

by Rolandoponce

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ali Syed, Dan Sills, Cesar Castillo, Eli Osorio , Mike Allen, Baird King, Giovanni Marrero, Issi

Report | Print

Nov 07, 2022 -

Elder Ford of Tampa responded

Rolandoponce, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 30, 2022

Dealership Rating

Employee Rating

Fantastic service on the vehicle, got the best deal for me and made my buying experience quick and simple. Pipp was very straight forward and transparent about everything, I had all the info I needed. Kris me and made my buying experience quick and simple. Pipp was very straight forward and transparent about everything, I had all the info I needed. Kris was great getting me approved and setting me up with the best outcome possible for my situation. More

by Brandon257

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nacer Menouni, Kristofer Meyer, Daniel Pipp

Report | Print

Nov 06, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 29, 2022

Dealership Rating

Employee Rating

Everyone at this dealership was very professional. I was happy with the entire experience at Elder Ford I was happy with the entire experience at Elder Ford More

by stevewinget1970

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nabil Brohmi, Jeffrey Camara, Brandon pisz was great

Report | Print

Nov 03, 2022 -

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

October 26, 2022

Dealership Rating

Employee Rating

Great deal on truck but trade in was not as expected, got the deal done though and dealership has nice selection of Trucks compared to other dealers. got the deal done though and dealership has nice selection of Trucks compared to other dealers. More

by jnclement04

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ali Syed, Cesar Castillo , Mike Allen

Report | Print

Oct 31, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 25, 2022

Dealership Rating

Employee Rating

Best service, employees are very helpful, friendly and knowledgeable. Place was clean. Overall my first experience with quick lane was great. knowledgeable. Place was clean. Overall my first experience with quick lane was great. More

by maharsh.patel204

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers , BJ Llanos, Brandon Rodriguez

Report | Print

Oct 31, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 25, 2022

Dealership Rating

Employee Rating

Excellent service and courteous of the people were outstanding and I know it will be the same next time I go for services outstanding and I know it will be the same next time I go for services More

by saschmitt

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Oct 31, 2022 -

Elder Ford of Tampa responded

Hi Saschmitt, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 23, 2022

Dealership Rating

Employee Rating

Everything was great! Everyone was very helpful and the experience was amazing for my wife and I. Akil was an awesome salesman for us and we were happy to work with him. Everyone was very helpful and the experience was amazing for my wife and I. Akil was an awesome salesman for us and we were happy to work with him. More

by MattS

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joshua Haegele, Giovanni Marrero, Akil Aime

Report | Print

Oct 26, 2022 -

Elder Ford of Tampa responded

Hi Matts, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

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