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Rocky Padilla
Rocky Padilla at Oklahoma City Volkswagen

Rocky Padilla | Page 16

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.5
186 Reviews
4.5

186 Reviews

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186 Reviews of Rocky Padilla

October 30, 2023

Dealership Rating
Employee Rating

They were very helpful and helping me find a way to get my car fixed More

by britnimills80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Matt Silvernail, Brian Smith

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Nov 01, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 28, 2023

Dealership Rating
Employee Rating

I don’t appreciate waiting 3 hours for just getting new tires, scheduling online and receiving email confirmation but it wasn’t in your system, and you guys ended up hiking up the labor cost so I didn’t re More

by michellepelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 31, 2023

Oklahoma City Volkswagen responded

Michelle, We're disappointed to learn about your experience with the tire service and scheduling. We aim for efficiency and transparency in our pricing so it's disappointing to know we may have fallen short this time. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

October 26, 2023

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Employee Rating

A long wait! A light bulb that needed replacing was not replaced! I was told you do not have it in stock! More

by DLINDAMOOD
Service Price Transparency
Service Time
Recommend Dealer
No

Other Employees Tagged: Brian Smith

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Oct 27, 2023

Oklahoma City Volkswagen responded

We're sorry to learn about the long wait and that we didn't have the light bulb you needed in stock. We strive for efficiency and complete satisfaction, so this feedback is important to us. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

October 26, 2023

Dealership Rating
Employee Rating

Super Services with great supervision. It can be revomended fór every body. Thanks fór inovations. More

by miro.kovacik17
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Jesse Rex, Marwan Shahin

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Oct 26, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 20, 2023

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Employee Rating

Quick service and friendly staff. Was in and out even with a late appointment made. More

by philvangordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 17, 2023

Dealership Rating
Employee Rating

The staff was nice and friendly. The waiting room was comfortable and clean. I like this dealership. More

by em2b2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Matt Silvernail, Brian Smith

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Oct 18, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 17, 2023

Dealership Rating
Employee Rating

Brian and the rest of the guys and ladies that work here are so wonderful. Great customer service and are always so kind to me. My car is always done in a timely manner and they go over everything. There is More

by aimeelynn28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Matt Silvernail, Brian Smith

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Oct 17, 2023

Oklahoma City Volkswagen responded

We greatly appreciate your kind words and the trust you've placed in our service department here at OKC VW. Our team, including Brian and all our dedicated staff, is truly committed to providing exceptional customer service, and it's wonderful to hear that their efforts have made a positive impression on you. We understand the importance of timely and thorough car maintenance, and it's our pleasure to ensure that your vehicle is always taken care of promptly and comprehensively. We strive to exceed your expectations with every visit. Thank you for your continued support and for choosing us for your automotive needs. Your satisfaction is our top priority, and we look forward to serving you for many more years. If you have any questions or require further assistance, please don't hesitate to reach out. Safe travels, and see you on your next visit! Servicing You and Nothing Else! Your Oklahoma City Volkswagen Team.

October 17, 2023

Dealership Rating
Employee Rating

they went out of their way to help us even when we were late very grateful More

by sophiaadolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Matt Silvernail, Brian Smith

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Oct 18, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 13, 2023

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Employee Rating

Great people to work with. They fixed and cleaned my car like new. Highly recommended. More

by mopar1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith

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Oct 13, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're so glad we could help get your car fixed up and cleaned like new! We hope you visit us again soon! Thank you! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 10, 2023

Dealership Rating
Employee Rating

Recently I took my 2021 golf gti for service it was serviced professionally and the quality or communication was also great! More

by lj_hoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Matt Silvernail, Brian Smith, I really dont know names off top of my head but we got great service

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Oct 10, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know your 2021 Golf GTI was serviced professionally and you appreciated our communication at Oklahoma City Volkswagen. Thank you for the positive feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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