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Rocky Padilla
Rocky Padilla at Oklahoma City Volkswagen
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Rocky Padilla | Page 3

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.7
150 Reviews
4.7

150 Reviews

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150 Reviews of Rocky Padilla

April 12, 2024

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Employee Rating

My service was completed quickly, and they were very detailed and clear when explaining any issues with my vehicle. The best dealerships in the state in my opinion! More

by Isiahfranks26
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Jacob Ranjel

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Apr 15, 2024

Oklahoma City Volkswagen responded

Isiah, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you found our service at Oklahoma City Volkswagen quick and detailed. Thanks for considering us one of the best dealerships in the state! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 11, 2024

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Rocky was very professional. he answered my questions and doubts. and the best thing was that he speaks Spanish! More

by romanos2.1@hotmail.com
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Yes
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Apr 12, 2024

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know that Rocky was able to assist you professionally and in Spanish at Oklahoma City Volkswagen. We appreciate your feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 09, 2024

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Employee Rating

Rocky was wonderful to work with, he helped me understand my issues, was clear and transparent about the cost, and the best way to get them handled. My car was in and out as quickly as they could. More

by cameron.sahlin
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Yes
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Apr 10, 2024

Oklahoma City Volkswagen responded

Cameron, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! It's great Rocky assisted you effectively and transparently at Oklahoma City Volkswagen. We're glad your car issues were handled swiftly! Thanks for the review. Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 06, 2024

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Employee Rating

Rocky handled my service very professionally. I was more than satisfied. He listened to what told him. Researched a couple things for me. I left feeling good. More

by randalljohnsonllc
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Yes
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Apr 08, 2024

Oklahoma City Volkswagen responded

Randall, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! it's great to know that Rocky provided you with professional service and made sure your needs were met. We're glad you left feeling good! If there's anything else we can assist with or any further feedback you'd like to share, please don't hesitate to get in touch. Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 04, 2024

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They are always so kind and helpful! Very quick service. I trust them with my car! More

by rebeccaclay97
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Yes
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Apr 05, 2024

Oklahoma City Volkswagen responded

Rebecca, our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again next time! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 03, 2024

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Brian always does a great job explaining and Rocky is also awesome !! I’ve never had my car worked on anywhere except okc vw! They are absolutely top quality! Brian Smith is extremely knowledgeable and a More

by brandon.welborn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Chris Maritt, Kenneth Dusang

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Apr 04, 2024

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're so glad to know that Brian and Rocky have been able to provide you with top-notch service at Oklahoma City Volkswagen! It's great hearing how well they take care of your car. Thanks for sticking with us, we appreciate it! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 30, 2024

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Great service, they quickly and professionally repaired my car, which was especially important because I was driving cross country. I was very lucky to have my breakdown near this dealership More

by qmartin25
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Recommend Dealer
Yes
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Apr 01, 2024

Oklahoma City Volkswagen responded

Hi Q Martin! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 28, 2024

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Employee Rating

Rocky was fantastic to work. He was clear and transparent when communicating service recommendations. He did not try to "sell" me on unnecessary additional services, which I appr More

by 120lasest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Jacob Ranjel

Helpful
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Mar 28, 2024

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're so glad Rocky provided you with a fantastic service experience at Oklahoma City Volkswagen. We appreciate your feedback and look forward to assisting you in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 24, 2024

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Employee Rating

Outstanding would have been 5 stars. But have to return for part replacement after trying to fix issue 5 hours in and finding out they didn't order a part for the job! Service Dept. Exce More

by boxermok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel

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Mar 27, 2024

Oklahoma City Volkswagen responded

Thank you for the review! We appreciate your patience and understanding throughout this process and look forward to resolving the situation soon. Please don't hesitate to reach out if we can be of assistance in the meantime! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our Customer Service Support Team at wecare@okcvw.com. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

March 23, 2024

Dealership Rating
Employee Rating

Always a great experience anytime I've had to have my car serviced. Communication is always superb More

by travis_french
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Jacob Ranjel

Helpful
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Mar 25, 2024

Oklahoma City Volkswagen responded

Travis, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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