Rodney Bethune | Page 9

Terrible! Will not reccomend to ANYONE! STAY AWAY from HONDA of CLEVELAND! NO Consumer loyalty! Will NOT give you fair trade even if the vehicle is brand new! Literally only 7 months old, 1 STAY AWAY from HONDA of CLEVELAND! NO Consumer loyalty! Will NOT give you fair trade even if the vehicle is brand new! Literally only 7 months old, 14k miles, HONDA CRV that was bought from this lot, they will not give the blue book value even if your willing to trade on something else in their lot! This CRV has not been functioning properly, after several complaints I'm TOLD ITS NORMAL. Brand new should NOT drive like this one... I gave them an opportunity to "make it right" and they insulted me with the offer (LESS THAN A COMPETITOR). People need to know that the high pressure sales and the lack of concern for consumer satisfaction is a major issue with this company. Several times I called the service dept and could not get an appointment within TWO weeks! I DO NOT ADVISE ANYONE TO PURCHASE A VEHICLE FROM THIS COMPANY. When I spent $28K and add ALL warranties I EXPECT BETTER SERVICE AND BETTER TRADE IN VALUE TO BE HONORED. More

Helpful 2

Report | Print

Great car buying experience I was greeted by Robert who took me right in. He was patient, and his friendliness made my experience less stressful. He was able to put me into exact I was greeted by Robert who took me right in. He was patient, and his friendliness made my experience less stressful. He was able to put me into exactly what I wanted. It was quick and easy! More

Helpful 0

Report | Print