Rodney Brown

Jim Butler Chevrolet responded

Thank you for the great review! We're so glad to hear that Mike provided such a positive experience. His knowledge and commitment to answering questions thoroughly help make the car-buying process easier and more enjoyable for our customers. We'll be sure to pass along your kind words to him. Congratulations on your purchase, and thank you for choosing us! We hope you enjoy your new vehicle for years to come.

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your experience did not meet your expectations. We understand your concerns regarding the alignment, steering wheel position, and continued pull to the right. We take comments like yours seriously and appreciate you sharing these details. We would like the opportunity to discuss your experience further and review the services that were performed on your vehicle. Please reach out to our Service Manager directly at 314-274-1687 at your convenience. Thank you for bringing this matter to our attention. We look forward to speaking with you and working toward a resolution.

Jim Butler Chevrolet responded

Thank you for sharing your experience! We're delighted to hear that Rodney and Caleb were a pleasure to work with and that they continued to provide helpful support even after the sale. Delivering exceptional customer care before, during, and after the purchase is something we take great pride in. We truly appreciate your kind words about our team and Jim Butler Chevrolet in Fenton. Thank you for your trust, and we look forward to assisting you again in the future!

Jim Butler Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience with us. We know the approval process can be stressful, and we're glad Rodney was able to help put you at ease and make the waiting period a little more comfortable. We'll be sure to share your feedback with him and the rest of our team. Congratulations on your new car, and thank you for choosing us—we truly appreciate your business and look forward to assisting you again in the future!

Jim Butler Chevrolet responded

Thank you for choosing our service center and for taking the time to leave your feedback. We appreciate the opportunity to earn your business. We're glad you gave us a try, but we're sorry to hear that the check-in process felt lengthy. We understand that your time is valuable, and we strive to make every visit as efficient and convenient as possible. Your feedback is important to us, and we'll continue looking for ways to improve the experience for our customers. We hope your service met your expectations otherwise, and we look forward to providing you with a smoother visit next time. Thank you again, and we look forward to seeing you on your next service visit!

Jim Butler Chevrolet responded

Thank you so much for the kind words! It was a pleasure working with you. While we didn’t quite get there the first time, I’m really glad we stayed connected and were able to make it happen on the second go. I appreciate the opportunity and your trust—enjoy your new purchase!

Jim Butler Chevrolet responded

Thank you for your kind words—we truly appreciate your feedback about our team! We apologize for the delay and any frustration it may have caused. The good news is that your title work and paperwork are now ready and available for pickup. If you have any questions or concerns, please don’t hesitate to reach out to me directly at 636-717-3041. I’m happy to help in any way I can. Thanks again for your patience and for choosing Jim Butler Chevrolet!

Jim Butler Chevrolet responded

Thank you for your review! We’re glad to hear Rodney was so helpful and that Bob made the financing process quick and smooth. Providing a positive, efficient experience is always our goal, and we truly appreciate you choosing us. Enjoy your new vehicle, and we hope to see you again!

Jim Butler Chevrolet responded

Thank you so much for the kind words! It was truly a pleasure working with you. I’m glad I could answer all your questions and make the process smooth and comfortable. If you ever need anything in the future, don’t hesitate to reach out—happy to help anytime!