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Mike Marshall
11 Reviews
11 Reviews
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11 Reviews of Mike Marshall
August 19, 2026
Would recommend the dealership - from sales to service. Highly attentive to getting you in, serviced and back on the road. Highly attentive to getting you in, serviced and back on the road. More
by Chuck Senseney
Verified CustomerOther Employees Tagged: Mike Collins
July 31, 2026
Everyone is excited to help you with any kind of problem that may have and always sending updates thank you👍😎 that may have and always sending updates thank you👍😎 More
by greglargent
Other Employees Tagged: Tim Rhame, Don Bay, Doug Darr, Chris Saettele, Kim Hausmann, Mike Zarlingo, Stacey Thornton, Toni Oden, Chuck Geringer
July 22, 2026
Should have driven after the alignment pulls to the right. Should have swapped tires side to side in the front to see if there was a radial pull. Paper work for alignment shows in speck. Was in for ste right. Should have swapped tires side to side in the front to see if there was a radial pull. Paper work for alignment shows in speck. Was in for steering wheel being off to the right and pull to the right. More
by redtail63019
Other Employees Tagged: Rodney Brown
July 21, 2026
Great service you guys did a great job for me at a very reasonable price and the service department was very friendly and helpful reasonable price and the service department was very friendly and helpful More
by brian-klaus
Other Employees Tagged: Tim Rhame, Don Bay, Doug Darr, Chris Saettele, Kim Hausmann, Mike Zarlingo, Stacey Thornton, Toni Oden, Chuck Geringer
April 28, 2026
Oil change and tire rotation and multipoint inspection here was optimal. I dropped it off 15 minutes before my appointment, went to ALDI and Walmart for weekly shopping and when I put the groceries in the here was optimal. I dropped it off 15 minutes before my appointment, went to ALDI and Walmart for weekly shopping and when I put the groceries in the house it was ready to pick up. More
by GravyGator
Other Employees Tagged: Tim Rhame, Don Bay, Doug Darr, Chris Saettele, Kim Hausmann, Toni Oden, Caleb Varney, Chuck Geringer , Eric Ruchala
April 22, 2026
I drove 100 miles to purchase a new vehicle. This is my second purchase from you all. Jordan Black was excellent to work with. I highly recommend him. The best experience ever purchasing a This is my second purchase from you all. Jordan Black was excellent to work with. I highly recommend him. The best experience ever purchasing a vehicle More
by cwhittaker
Other Employees Tagged: Stacey Thornton , Jordan Black
April 16, 2026
I love my new running boards. Great job on the installation they look Amazing and are on point! Great job on the installation they look Amazing and are on point! More
by jflaig77
Other Employees Tagged: Stacey Thornton, Mike Collins
April 04, 2026
All depts do not communicate well. Within seconds (yes seconds!) of taking delivery of the vehicle, the salesman would not respond. Salesman said that I would have a full tank. I ge Within seconds (yes seconds!) of taking delivery of the vehicle, the salesman would not respond. Salesman said that I would have a full tank. I get into the vehicle and prepare seat & mirrors and notice tank is only at 1/2. I text him a pic of the gauge and ask why it wasn't full, while he is still within sight, and no response. I was already tired from waiting 2 hours for them to "detail" the vehicle so I left. The detail was horrible. I believe someone wiped down the interior from the driver seat only, the rear seating area was still a mess. I was promised a 2nd key. Had to call/text over a dozen times and show up in person to ask for a sales manager before I got a real answer and finally scheduled to get a 2nd key made. Then go to get tags and find that the inspection was already expired. Made an appt to get inspections. There early morning and waited. Total wait time for an inspection was 3 hrs. I was told that he forgot to mark the ticket as a 'waiter'. They apologized and offered me a business card to show they owe me a free oil change, but they never gave me the card. Mentioned that I had a sound from transmission at this appt. They said I would have to leave it for a few days to diagnose a transmission noise. So I made that appt. Dropped off for the transmission appt on a Monday. Expected to hear from them by Thursday at latest. Called on Thursday, had to leave a message. Advisor calls me back and tells me that the guy is backed up will get to check it out on Friday. I call them back Friday afternoon and they said that it's more than they can handle and need to have someone else look at it. They tell me that they will send it to another dealer the following week on Tue or Wed. I call multiple times the next Wed & Thurs with no call-back. On Friday I call to ask for Service Manager. He does finally call me back to tell me that it did not get taken to other dealer. He is going to make arrangement for a private mechanic to look it over that specializes in this issue. It sits at this person's residence for over a week. I call every couple days for updates and have to leave messages with advisor & service manager. But calls not returned until the individual is 'done'. He supposedly replaces a part, but it doesn't fix issue. He then just re-programs the transmission computer and it still does not fix the issue. He then says that this noise is the torgue converter slipping but it's normal. So, essentially they took 4 weeks to do about 2 hrs worth of work and decided not to fix the issue. Again communication is almost non-existent here. At the end of the 4 weeks I had left a message to get a callback from the General Manager - Tim Rhame. No one called me. Not even a customer service rep. They take your money at time of sale and you're a distant memory. Held my truck through the end of their dealer warranty period then tell me good luck. This was the 3rd vehicle I had purchased from this dealer and had no issues with sales or service before. But after this joke of an experience, I have no intentions of going back. So far I am owed: a call from the GM, a half tank of gas, a proper detail, and a real diagnosis & repair of the transmission. I bet you anything that I get NONE of these. More
by randymaynard35
Other Employees Tagged: Bill "Fuzz" Steinlage , Mike Breeden
December 30, 2025
Jim butler is the worst DEALERSHIP that i have ever experience in my 73 years of life nothing but lies and B.S. on WARRANTY WORK if they can't fix the PROBLEM or know how THEY DENY THE WARRANTY so experience in my 73 years of life nothing but lies and B.S. on WARRANTY WORK if they can't fix the PROBLEM or know how THEY DENY THE WARRANTY so they don't have to fix the problem because the TECH'S or MORON'S never again will i PURCHASE anything from them again!! More
by mkreitler
Other Employees Tagged: Tim Rhame, Don Bay, Doug Darr, Stacey Thornton, Toni Oden, Chuck Geringer, Adnan Kahvedzic , Ken Peterson, Eric Ruchala, KIM HAUSEMAN WAS THE THE BEST AND SHE WROKE UP ONE DAY and RETIRED!!
December 15, 2025
I’ve had many visits here over the years and everything’s always went fine except for this time. Communication was extremely poor and inconvenient. Made an appointment. Was told that they would need it for a always went fine except for this time. Communication was extremely poor and inconvenient. Made an appointment. Was told that they would need it for at least two days just to give it a diagnostic. I was not made aware of this prior to also, it turns out basically they were just running behind. I asked about a rental car to reply was they could put me on a waitlist. That didn’t do me any good at the moment. So I had to try to scramble to find transportation. I don’t understand why they could’ve just been upfront and said we’re running behind. Can you bring it in tomorrow? Not to mention they worked on part of my exhaust and now all of a sudden I have an oil leak right above where they did the work, but of course I can’t prove anything happened, but it’s a huge coincidence to me. More
by rmean66
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