Jacob Clinton

My whole Jim Butler buying experience was anything but happy. This last service visit included getting brakes and controller arms on a car I've had a little over 2 months. (I had to wait two weeks befo happy. This last service visit included getting brakes and controller arms on a car I've had a little over 2 months. (I had to wait two weeks before they got the car in to look at). I had to text the dealership manager when it was the day AFTER my appointment and the service advisor never contacted me, and would not return my calls. They had already had to replace a tire a few days after I bought my car due to a slow leak, not sure why they didn't see/fix it then. I was in the "Fresh Start" program. It started with this: After walking out the first time after feeling bait and switched, I was contacted again about 5 weeks later by a different salesman. So I asked him about a car and said I would be back the next day to see if I wanted to take a test drive. They ran my credit AGAIN without asking first, which knocked my credit score down even more. Salesman Jacob said oh no it won't effect your credit... it did.. Then I finally got my new car on a Tuesday after giving the down payment etc., on a Friday with a broken key fob. Went back after making them give me a good fob, and it wasn't programmed correctly but I'll let that go.. I felt bullied by the finance department, Anthony and Tyler - it was their way or else, but since they had already ran my credit again I knew I was stuck getting a car from there. I met with the manager (Tim) of the dealership, who gave me coupons for free oil changes and tire rotations, and Mike the service manager gave me a loaner car when the brakes/arms were being worked on, but after all of this, it doesn't make me feel any happier about this dealership. I WAS a repeat customer but not anymore. More

by Unhappy Verified Customer Verified Customer

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Friendly helpful courteous. Well knowledge insightful real quick to answer your questions thank you for taking care of my issue Well knowledge insightful real quick to answer your questions thank you for taking care of my issue More

by djs12132105 Verified Customer Verified Customer

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I think Rodney did a nice job. We weren’t able to make a deal the first time but we did the second one we met We weren’t able to make a deal the first time but we did the second one we met More

by artkossman Verified Customer Verified Customer

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The Best in the game. Love all you guys I want to drive my new truck all day. Love that bad boy Love all you guys I want to drive my new truck all day. Love that bad boy More

by janssencam Verified Customer Verified Customer

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I had the absolute worst experience at Jim Butler and I would highly recommend you everybody. I know that they never shop for a vehicle with them. would highly recommend you everybody. I know that they never shop for a vehicle with them. More

by bookwormjc202 Verified Customer Verified Customer

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Would absolutely not recommend this dealership they sold me a broke down car that now need a new engine and they are in no hurry to replace it and I am still without a vehicle me a broke down car that now need a new engine and they are in no hurry to replace it and I am still without a vehicle More

by bookwormjc202 Verified Customer Verified Customer

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Brian was amazing! Gave us an amazing deal and had a smile the entire time. Gave us an amazing deal and had a smile the entire time. More

by mariahkeaton8233 Verified Customer Verified Customer

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All went fantastic everyone was very professional and took very good care of me on all matters took very good care of me on all matters More

by rpierpoint61 Verified Customer Verified Customer

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Didn't wait too long and our salesman, Jacob was very friendly, courteous and help us get into a new car! friendly, courteous and help us get into a new car! More

by pthurmond4 Verified Customer Verified Customer

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A wonderful Transaction! Been buying from Jim Butler for well over 20 years!! The ole Cliques of… Oh look a female. Does not exist at Jim Butler. Been treated fantastic Been buying from Jim Butler for well over 20 years!! The ole Cliques of… Oh look a female. Does not exist at Jim Butler. Been treated fantastic by all salesmen and Financial offers!! No place like Butler Chevrolet. Will never as a female go any where else! The Best of the Best!! Honestly on a scale of 1-10=-I rate them 100!! More

by coupongrandma04 Verified Customer Verified Customer

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