Rodney Jones
Rodney Jones at Jackson Acura

Rodney Jones | Page 2

Service Manager

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.7
472 Reviews
4.7

472 Reviews

Write a Review

472 Reviews of Rodney Jones

October 02, 2026

Dealership Rating
Employee Rating

Every experience we have had with Jackson Acura has been top notch! Sergei in sales, Joey in finance, and Rodney in service have all been friendly, professional, and attentive to our needs/wants. More

by kelliesegraves
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

October 01, 2026

Dealership Rating
Employee Rating

Always pleasant and worth my drive from the south to the north. Service and satisfaction truly matters!🙌🏾 More

by jdscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 26, 2026

Dealership Rating
Employee Rating

This outfit is excellent and very professional. We highly recommend them and will continue to go there. More

by joanmtww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 24, 2026

Dealership Rating
Employee Rating

Great team, specially Mr. Reggie is the best. Fantastic team—especially Mr. Reggie, whose exceptional service keeps me returning to the dealership all the way from Peachtree C More

by FAMILY.POUR
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

September 15, 2026

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Employee Rating

Exceptional customer service! Aaron Montell is my go-to service advisor! Rodney was tremendously helpful resolving an issue I had with my new MDX! And I can't speak high enough of More

by adobbsatl
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

September 10, 2026

Dealership Rating
Employee Rating

World-class service. I bought my Acura from Jackson Acura and had an issue with my starter. They fixed it because it was under warranty and they gave me a free Lyft ride More

by theflukers215
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

September 08, 2026

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All good! ! Everyone that attended to me did in a professional way and all went well as expected More

by victor_akinola
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

September 06, 2026

Dealership Rating
Employee Rating

Appointment scheduled for 11, service began right away, updated on progress, snack available, car washed, quick service More

by slu96
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 05, 2026

Dealership Rating
Employee Rating

Decent dealership over all. Pricing is a bit high compared to others. Otherwise good I think. More

by Acura driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 03, 2026

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Employee Rating

Barely one year into my lease and two components A/C have failed on the car. Parts are on back order for over a month, service advisor tells me I have to drive with no A/C. I refuse to accept this, they prom More

by AcuraNewbie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Aaron Montell

Sep 03, 2026

Jackson Acura responded

Thank you for sharing your concerns. We sincerely apologize for the poor communication and frustration you experienced while waiting for your vehicle to be repaired. At the time of your request for a loaner vehicle, our Service Manager was out of the office and was unaware that a loaner had been requested. We would also like to clarify that Acura Corporate does not contact the dealership regarding matters such as loaner vehicle availability; these situations are handled directly at the dealership level. The timing of the loaner becoming available was not related to your contact with Acura Corporate. Regardless, we recognize that our communication should have been much better throughout the process. We apologize for the inconvenience and appreciate the opportunity to improve your experience moving forward.

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