Rodney Pomerleau | Page 64

Mark Gennette was very nice to work with. He listened to my needs and what I was looking for in the perfect car for me. was able to buy a beautiful pre-owned car and Mark made sure it was detailed and look my needs and what I was looking for in the perfect car for me. was able to buy a beautiful pre-owned car and Mark made sure it was detailed and look fabulous when I picked it up . He was very good and responded promptly to all my questions through texting since I have a very busy schedule and not always able to be on the phone. I was very happy working with him to find my car. Rodney was also very nice and carefully put together the best financing for me to drive away in my new car. The whole experience was painless, quick, they delivered all they said they would. I would highly recommend dealing with Premier if you need a nice new or pre-owned car that is superior to many others I have looked at. This is my first experience buying at this dealership, I am a woman and went there alone. They treated me very well and spoke to me about what my needs were. I am delighted with the relationship we have now established since I do not know if I will ever change the type of car I am now enjoying. The car and the experience exceeded my expectations! More

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While it was a busy day at the dealership, Mark Gennette still did a great job attending to us and our needs. He took us on a great test drive which really gave us a feel of the vehicle. Mark also had suc still did a great job attending to us and our needs. He took us on a great test drive which really gave us a feel of the vehicle. Mark also had such a great up-beat personality and a great knowledge of the vehicles - he was able to answer any question we had with good informative detail. Then, Will Petrillo helped us value our trade in vehicle to a fair amount taking into consideration our certified pre-owned purchase. He really did a good job getting us to a payment we felt comfortable with. Lastly, Rodney Pomerleau was great in getting us all the paperwork signed and sealed in a quick fashion. He was very detailed in his description of everything signed and all the services we would have included in our purchase. Overall, great team at Premier Subaru in Branford and we would definitely recommend to any friends. Thanks! More

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Great experience throughout entire purchase. All staff offered assistance and were extremely kind and knowledgeable Will defiantly return for future auto needs The DeCaprios- Hamden Ct offered assistance and were extremely kind and knowledgeable Will defiantly return for future auto needs The DeCaprios- Hamden Ct More

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We just purchased our 2014 Subaru Forester Touring, our 4th Forester and 10th Subaru. We can't say enough good things about Premier Subaru because they really do have the customer's interest's at heart. Fr 4th Forester and 10th Subaru. We can't say enough good things about Premier Subaru because they really do have the customer's interest's at heart. From sales to service, we have never had a complaint and find that everyone takes it upon himself/herself to be sure that the customer is completly satisfied. "Premier" not only defines the name of the Dealership, it also defines the quality of the personnel, their friendliness of each of them and the work performed. Thank you Bob and company. More

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All around, Premier was an absolutely fantastic experience. Mike was patient, thorough, and full of knowledge - and had a magnificent personality. The personal experience is more important to me th experience. Mike was patient, thorough, and full of knowledge - and had a magnificent personality. The personal experience is more important to me than anything else, and it was a pleasure to have it from Mike...even when he had to work later than he was supposed to! Bob Alvine runs a fantastic dealership, and it truly shows when you step foot in the door. From the first "hello!" from Tammy to the final "congratulations!" from Rodney and Bob, I will certainly be recommending Premier to others! Keep up the great work! More

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My experience with Adam Arsenault was way beyond my expectations. I came in on a Sunday wihtout an appointment, and he was able to fit me right in. Adam was very friendly, extremely helpful, knowledg expectations. I came in on a Sunday wihtout an appointment, and he was able to fit me right in. Adam was very friendly, extremely helpful, knowledgeable, excellent customer service experience overall. I am very satisfied with my experience at Premier Subaru, and my used vehicle purchase. More

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After contacting a few other dealerships I had contacted Rita Ruhland online through the website before going in. She was quick to respond and quoted a decent price for the new car I wanted (some dealership Rita Ruhland online through the website before going in. She was quick to respond and quoted a decent price for the new car I wanted (some dealerships insist you go into the showroom before quoting any price). She referred me to Jeff Lambert, who followed up with a phone call immediately. Buying a car can be exciting and stressful at the same time, but from the moment I drove into Premier I felt comfortable and confident that I was in good hands. I never felt pressured to buy and all my questions where answered honestly. The staff is friendly and it is a casual, comfortable atmosphere. Everyone is professional and accomodating. When negotiating price I felt that Will really helped out and listened to my needs and my budget concerns. I am thrilled to have a great new car that I feel safe in yet still looks sporty. As a side note, when driving into the dealership with my old car, it started making a terrible noise. I met Johnny, one of the mechanics out in the parking lot. He told me not to worry, that they would look it over before I left. I walked into the service department and spoke with Gary who took it in right away (after Johnny drove it around the block). They gave me a full diagnostic report and assured me the car was OK to drive home. I was then offered a decent trade in offer, even though the dealership knew the extent of repair needed, which I felt was very generous. Although this dealership is about 50 minutes from my home I will be going back there for service and for my next purchase. Thanks to the whole staff for the professional image you project and uphold. You are the epitomes of what customer service represents. More

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We were shopping for a Subaru Outback. Herman greeted my wife and I at the front door and our experience continued to get better fom there. We knew what we wanted, but the vehicle was not in your inventory. wife and I at the front door and our experience continued to get better fom there. We knew what we wanted, but the vehicle was not in your inventory. Herman quickly found a vehicle in the area and assured us that it would be available. Next he had our 1999 GMC Yukon trade-in evaluated. We received a fair price for our trade. We had visited other dealerships and the value you folks gave us for our trade was the deciding factor in buying from Premier. Rodney was very thorough and concise in explaining our warranty and maintenance options. Lastly was the vehicle walk-around. Herman was a Rock Star...he knew the vehicle inside and out, integrated our phone and answered all of our questions in terms that we could understand! We drove away with our new Outback and extremely satisfied!! Geoff and Marilyn Turner More

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Very friendly atomsphere willing to work with you no hidden pricing. I worked mostly with Rita she is the best I just pickup my 2013 outback last night love it. This is my second subaru just traded m hidden pricing. I worked mostly with Rita she is the best I just pickup my 2013 outback last night love it. This is my second subaru just traded my old one in after ten years 170,00.00 miles later. Jeff was my sales person he was helpful with going over the car and setting up my blue tooth for me.. Thanks, Mike More

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The Subaru Impreza was in fantastic condition for being a 2004 model. The whole process went smoothly. Many thanks to Mark Gennette and Rodney Pomerleau. 2004 model. The whole process went smoothly. Many thanks to Mark Gennette and Rodney Pomerleau. More

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