Rodney Porter | Page 14

Outstanding customer service. Keep me up to date with status of vehicle. Explained work being done and approximate time it would take. Kevin has always been excellent when I am at Keep me up to date with status of vehicle. Explained work being done and approximate time it would take. Kevin has always been excellent when I am at the dealer and follow up phone calls. More

by CBOYLE4866 Verified Customer Verified Customer

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Rodney did a great job getting me into the shop and the work done, and getting me on my way. work done, and getting me on my way. More

by wdorst42 Verified Customer Verified Customer

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The dealer provided routine maintenance service on my cr-v at substantially less cost than another dealer. Done well and efficiently cr-v at substantially less cost than another dealer. Done well and efficiently More

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Very good and timely service. I feel the dealership is honest and competent. Thank you. Dave M I feel the dealership is honest and competent. Thank you. Dave M More

by gmeckwi7710 Verified Customer Verified Customer

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They are very professional and they treat you with respect. They accommodate last minute appointments respect. They accommodate last minute appointments More

by mruffolo2019 Verified Customer Verified Customer

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I recently had to have my HRV ac compressor replaced. Rodney explained everything that had to be done and that parts had to be gotten the next day. Car was finished just before lunch on the next day. Rodney explained everything that had to be done and that parts had to be gotten the next day. Car was finished just before lunch on the next day. More

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I received exceptional service from Rodney. The shuttle driver was excellent as well . Very good experience with the dealership . The shuttle driver was excellent as well . Very good experience with the dealership . More

by Slawomir Verified Customer Verified Customer

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I’m extremely disappointed with the service I received at Honda of Kenosha. I brought forward an issue with my brand-new Honda vehicle that was clearly due to a factory defect. Despite being under warranty w Honda of Kenosha. I brought forward an issue with my brand-new Honda vehicle that was clearly due to a factory defect. Despite being under warranty when the issue first began, the dealership delayed resolution and now refuses to service my car. Rodney Porter and the team repeatedly stated that I was not returning calls, when in fact I called Honda Corporate many times and left multiple messages, all documented in my case file. I am a full-time student and a mother of three, and I’ve done everything I can to resolve this situation responsibly. Instead of assisting with a fair resolution, they pressured me to return the loaner vehicle without finalizing a plan to repair my car. I’ve now been left without reliable transportation, without my car repaired, and without support from the very dealership that sold me the vehicle. I expected far better from a Honda dealership, especially one representing a brand that prides itself on quality and customer care. I would not recommend Honda of Kenosha based on this experience. More

by kmihaj2 Verified Customer Verified Customer

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My 10 yr old car runs like new! The staff was efficient and courteous. My wait was comfortable. The staff was efficient and courteous. My wait was comfortable. More

by Sistersooz Verified Customer Verified Customer

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Annoying that I have to write down on my experience. I gave you 5. What else can I say? I gave you 5. What else can I say? More

by tomarwes Verified Customer Verified Customer

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