Rodney Porter
Rodney Porter at Honda of Kenosha

Rodney Porter | Page 79

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.9
900 Reviews
4.9

900 Reviews

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900 Reviews of Rodney Porter

September 30, 2021

Dealership Rating
Employee Rating

Pleasant service reps always tell you what routine service should be done and give you accurate wait time and cost estimates. Very clean showroom and waiting areas. More

by pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 30, 2021

Dealership Rating
Employee Rating

Only issue is every time I go want to have all fluids changed even though express when last time were done and I have them done every 30000 miles elsewhere do to the cost charged here same with the cabin More

by davecibrario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Honda of Kenosha responded

Thank you, Dave, for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 30, 2021

Dealership Rating
Employee Rating

Rodney was an excellent service advisor - this was my first time at Honda Kenosha service - he patiently explained the recommended services and cost. My 6K service was done while I waited and took a litt More

by ginsbergh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2021

Honda of Kenosha responded

Thank you for your very kind review. Rodney and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 29, 2021

Dealership Rating
Employee Rating

This is my first time getting the auto butler done and I regret it. The car doesn't even look clean and I see scratches on my headlights and the plastic trim. Why offer a service for something you can't do? More

by melissa53143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 16, 2021

Honda of Kenosha responded

We're sorry to hear about your experience, Melissa, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your last name so that we can check our system and review your appointment? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 27, 2021

Dealership Rating
Employee Rating

Rodney had been very helpful I, would give him top rating,but not impressed with service tech. Had the van back less then 5 hours and transmission was cracked. DID THEY NOT CHECK IT FOR LEAKS?!?! More

by Marybethmec
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Oct 14, 2021

Honda of Kenosha responded

Thank you for taking the time to leave us a review. We're sorry to hear about your car troubles. Please reach out to us at your convenience, Marybeth. We'd like the opportunity to get things turned around.

September 24, 2021

Dealership Rating
Employee Rating

Great customer service. Don't see this much anymore. Friendly folks and quick to get in. More

by DEBBIESPA4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Sep 25, 2021

Honda of Kenosha responded

Thank you, Debbie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 23, 2021

Dealership Rating
Employee Rating

I had a wonderful experience. Rodney was super helpful and got my car in for my auto butler application when i had scheduled it wrong online. Especially when he found out how far ive driven that day. He More

by a_vang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 24, 2021

Honda of Kenosha responded

It's great to hear that Rodney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

September 21, 2021

Dealership Rating
Employee Rating

Great Service, Employees treated me with respect-Quick service-Comfortable facility-thanks for your help More

by ericaegarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 22, 2021

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, Erica, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2021

Dealership Rating
Employee Rating

Service center does a good job getting u in and out. I have purchased at least 14 cars from Honda of Kenosha. Tried to buy a new ridgeline and u guys didn’t budge on price. Went over to Honda in gurnee an More

by misterlucente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

September 14, 2021

Dealership Rating
Employee Rating

Great and friendly staff, they were able to solve my problem and get me back in my car. More

by amyjerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 14, 2021

Honda of Kenosha responded

Amy, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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