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Rodney Porter
900 Reviews
900 Reviews
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900 Reviews of Rodney Porter
July 27, 2021
Car had a recall of the cvt transmission. I made an appointment and the dealer tested the transmission to see if it had failed. The transmission passed. Test took 1 hour appointment and the dealer tested the transmission to see if it had failed. The transmission passed. Test took 1 hour More
by kenmar0
Verified Customer
July 26, 2021
Honda Kenosha folks are very professional and courteous. The work on car has always been good. And The Shuttle service is very convenient and really, really, great! The work on car has always been good. And The Shuttle service is very convenient and really, really, great! More
by jdresen2
July 26, 2021
Friendly without being fawning. Punctual with all work performed as promised. Clean waiting area room where I could read a book undisturbed as the work was undertaken. performed as promised. Clean waiting area room where I could read a book undisturbed as the work was undertaken. More
by BMACHADO
Other Employees Tagged: Todd Rohrssen
July 24, 2021
Wonderful service. Friendly people. Car runs well. Would have my car serviced at Honda of Kenosha every time it needs service. Thank you for your special service. Would have my car serviced at Honda of Kenosha every time it needs service. Thank you for your special service. More
by Endwendt
Other Employees Tagged: Eric Maresh
July 23, 2021
Great service…Rodney Porter was able to make arrangements to get me in right away to fix my car issue!! He was able to look into clarifying the vehicle’s warranty & verify it’s coverage. to get me in right away to fix my car issue!! He was able to look into clarifying the vehicle’s warranty & verify it’s coverage. More
by jsocker325
July 21, 2021
My agent was great. He answered all the questions I had, he was very polite and helpful. After my car was serviced he went over everything and possible things needed in the future. he was very polite and helpful. After my car was serviced he went over everything and possible things needed in the future. More
by Cbgriffincb
Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Courtney Graves, Trevor Griffiths, Joe Valente, Sam Waddell , Marc Bardi, Gina Ruiz, Ritchie Sutton
July 20, 2021
Overall not amazing communication. It's left a lot on the customer to ask clarifying questions, next steps etc. More than once I was promised things that I was told would be 'no problem' only for them to in customer to ask clarifying questions, next steps etc. More than once I was promised things that I was told would be 'no problem' only for them to in fact be a problem when the time came to come through on it. It's also telling overhearing some other conversations between service staff and customers, on more than one occasion it seems like the service staff was being deliberately obtuse to 'get back' at another department that had pointed the customer to the service desk for a solution. In the end though that just leaves an unhappy customer. Overall they're probably no different from any other dealership's service department but let's be honest, that's not a high bar. More
by jwc123
Other Employees Tagged: Todd Rohrssen, Sam Waddell
July 18, 2021
Maintained great communication throughout the repair process. Called daily on the progress as parts needed to be ordered. My consultant was great as to keeping price for the repair in mind as he talke process. Called daily on the progress as parts needed to be ordered. My consultant was great as to keeping price for the repair in mind as he talked to me. More
by Dfreiberg1@wi.rr.com
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