Rodney Rogers | Page 13
Service Advisor
Herb Gordon Subaru
3161 Automobile Blvd
Silver Spring, MD 20904
187 Reviews
Write a Review187 Reviews of Rodney Rogers
April 15, 2020
Outstanding customer service. Work done on time and at the price quoted. They even took care of recall work needing to be done that I was not aware of. the price quoted. They even took care of recall work needing to be done that I was not aware of. More
Other Employees Tagged: Vitaliy Khlebnikov , Claudia Herrera, Harry Price, Bob Thompson
March 29, 2020
Excellent service and customer attention. Had a flat tire while traveling I-95 near Silver Springs. Brought the vehicle to Herb Gordon Subaru for a new tire since could not complete remaining Had a flat tire while traveling I-95 near Silver Springs. Brought the vehicle to Herb Gordon Subaru for a new tire since could not complete remaining 6hr drive on donut spare. Entire service department, including manager were quick to respond. Very courteous and sympathetic to our situation.. Not having a matching tire in stock, they went above and beyond expectations to locate a match at a local store, send a technician to retrieve it and then mount it in a very efficient manner. While waiting for the work, we received much welcomed assistance from the staff in providing a table to eat lunch as well as some pleasant conversation. Can't say enough about how efficient and helpful this dealership was in addressing a bad situation. A first rate outfit. More
Other Employees Tagged: Greg Edwards, Vitaliy Khlebnikov , Junior Mohepath, Also cashier who is not listed above. Didn't catch her name. A very helpful and friendly lady. Semper Fi.
March 13, 2020
Rodney is awesome and always takes care of me. In and out with no fuss, no issues! Happy to bring my vehicle to a place that takes such good care of me and my car! with no fuss, no issues! Happy to bring my vehicle to a place that takes such good care of me and my car! More
March 11, 2020
Rodney Rogers is the guy you want to see for all service needs on new and used Subaru makes and models. Been seeing him since 2017 and he’s had my back the whole way. needs on new and used Subaru makes and models. Been seeing him since 2017 and he’s had my back the whole way. More
March 10, 2020
My experience with Rodney Rogers at Herb Gordon Subaru was outstanding. Rodney checked multiple times on me to insure as a new customer that I feel at home. Rodney delivers on the mission statement and ha was outstanding. Rodney checked multiple times on me to insure as a new customer that I feel at home. Rodney delivers on the mission statement and having great customer care. Robert Jackson, also assisted me and was lovely to work with . Would recommended aswell. A+ More
Other Employees Tagged: Phillippe Odongo , Robert Jackson
February 16, 2020
My 30,000 mile service was very efficiently done. Harry Price, the Service Consultant, was really helpful in keeping me informed throughout. A very good experience. Price, the Service Consultant, was really helpful in keeping me informed throughout. A very good experience. More
Other Employees Tagged: Harry Price
February 07, 2020
It's always nice to walk into the service area and see happy and friendly faces. I normally wait while my car gets serviced but today I needed a rental car. I don't remember the lady's name who helped me happy and friendly faces. I normally wait while my car gets serviced but today I needed a rental car. I don't remember the lady's name who helped me but even though she was very busy she was patient and very nice. More
Other Employees Tagged: Harry Price
January 28, 2020
Would highly recommend and will always bring my car back to Rodney! Excellent customer service with fast response time! Thank you Subaru! You guys will see me soon! to Rodney! Excellent customer service with fast response time! Thank you Subaru! You guys will see me soon! More
January 27, 2020
Replaced center pipe and both mufflers on 2009 Subaru Forester. Service department provided accurate and professional assistance in getting this repair done in a timely fashion. Thanks! Forester. Service department provided accurate and professional assistance in getting this repair done in a timely fashion. Thanks! More
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