Rodney Rogers | Page 14

Harry is just swell!! I always get treated like I'm the only customer. Wouldn't go anywhere else! Feeling safe in my car and with my service, everytime! only customer. Wouldn't go anywhere else! Feeling safe in my car and with my service, everytime! More

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It was great pleasure working with Rodney to have my regular car services. He is super personable and helpful in explaining the procedures and fees incurred. 5-star service! regular car services. He is super personable and helpful in explaining the procedures and fees incurred. 5-star service! More

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I've been bring my Subaru outback to this dealer since 2012. Today I had an expensive unexpected repair. I talked with Rodney and explained that the repair was never included in any assessment of the car, 2012. Today I had an expensive unexpected repair. I talked with Rodney and explained that the repair was never included in any assessment of the car, the car is serviced at this dealer as scheduled I am under milage6and most of all that I just couldn't afford it after having major service on the car 3 weeks ago. He must have felt really bad for me. He went talked with the manager and she approved having the dealership assume the cost of the repair. I was so very happy. So Thank you Rodney, the manager and Herb Gorden Subaru. More

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Review of Service Department Every time I bring my car in the service advisors treat me with respect, make sure my car gets the service it needs and keep me updated as the car is Every time I bring my car in the service advisors treat me with respect, make sure my car gets the service it needs and keep me updated as the car is being worked on. They are honest, thorough and never seem too busy to focus on any questions or concerns I may have even when there are many other customers. I have never returned to a dealership after my warranty is over before, but I keep going to Herb Gordon Subaru for service because I trust them and the service is excellwnt. More

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From beginning to end my service was fantastic. I haven’t experienced before but Rodney has made my visits seamless and has kept me in the loop the entire time. Great employee experienced before but Rodney has made my visits seamless and has kept me in the loop the entire time. Great employee More

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Excellent service and very convenient Have been going here for years. The work is always quickly completed and at market price. They have been able to find issues when other shops just cou Have been going here for years. The work is always quickly completed and at market price. They have been able to find issues when other shops just couldn't figure out what was going on. The service staff always goes above and beyond and never makes me feel pressured or rushed. Thanks so much! More

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I have been very pleased with the past two experiences I've had at Herb Gordon Subaru. Vitaliy has worked especially hard to accommodate my family and me - thank you!!! I've had at Herb Gordon Subaru. Vitaliy has worked especially hard to accommodate my family and me - thank you!!! More

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Big shout out to Rodney for helping me this late hour Big shout out to Rodney for helping me out as the tow truck driver dropped off my car and drove it into a spot on the rim! Rodney made sure he took th Big shout out to Rodney for helping me out as the tow truck driver dropped off my car and drove it into a spot on the rim! Rodney made sure he took the details of the drover so I could inform my insurance company. He then went over and above his call of duty to make sure I had a loaner car. Thank you and the HG Subaru service team is a big reason we will stay with Subarus all our life and with Herb Gordon as long as we live in the DC area! More

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Great service! I have been taking my car to this dealership for years and have consistently received good service. I trust their recommendations for my car and I a I have been taking my car to this dealership for years and have consistently received good service. I trust their recommendations for my car and I am particularly pleased with Mr. Rodney Rogers’ impeccable customer service. Thank you! -A happy customer More

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Oil Change At first I was skeptical about going to a dealer for a simple oil change. In speaking with Rodney, he help me with not only an oil change, but tire ro At first I was skeptical about going to a dealer for a simple oil change. In speaking with Rodney, he help me with not only an oil change, but tire rotation and a car wash. I was really pleased with the service and plan on coming back again. This first impression from this dealership is helping in changing my mind of what I used to think of a dealership, an overpriced facility. Thank you. More

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