Rodney Rogers | Page 6

Efficient, courteous service. Have used them for service for my two Subarus and purchased our last vehicle there. Customer service has improved over time. Have used them for service for my two Subarus and purchased our last vehicle there. Customer service has improved over time. More

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I have now had my Subaru Crosstrek for 18 months. From the very beginning of my sales experience with Angelo Ojeda to the multiple service visit encounters with Rodney Rogers, I could not be a more s From the very beginning of my sales experience with Angelo Ojeda to the multiple service visit encounters with Rodney Rogers, I could not be a more satisfied customer. They went out of their way to bring my color choice from Pennsylvania. Rodney always is courteous, professional and genuinely interested in the customer's needs. He explains thoroughly what service was needed/provided and tries to troubleshoot and problem-solve issues proactively so that they don't grow into bigger problems-- someone who truly understands the art of service excellence. More

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After my 7 year relationship with Herb Gordon Subaru, my feelings are still the same. I love everything about this dealership. My car always leaves happy and healthy and it’s NEVER a hassle. I’ve come in wi feelings are still the same. I love everything about this dealership. My car always leaves happy and healthy and it’s NEVER a hassle. I’ve come in with appointments but anytime I’ve ever needed ANYTHING they are happy to help, making the time to prioritize you. However, the best aspect of Herb Gordon Subaru is the customer service experience. All the staff are super experienced and kind. RODNEY ROGERS is the BEST! If I ever need anything, he is always there to and makes sure I leave smiling :) To wrap it up, if you’re thinking about purchasing a Subaru (which you should) Herb Gordon Subaru is the dealership for you:) More

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Friendly staff. They try to find and correct the issue you might be having. Providing loaner cars so you don’t have to wait are also a plus! They try to find and correct the issue you might be having. Providing loaner cars so you don’t have to wait are also a plus! More

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I bought my Subaru Crosstrek at Herb Gordon in 2018. Al Goldberg in Sales and Rodney Rogers is the Service Department are outstanding. Al made the sale go smoothly, and the Service Department keeps my Al Goldberg in Sales and Rodney Rogers is the Service Department are outstanding. Al made the sale go smoothly, and the Service Department keeps my vehicle running smoothly. Rodney has been the Service Advisor every time I have brought the Crosstrek in for service. He is professional, courteous, and treats his customers with respect and with just the right amount of friendliness. A swell operation! More

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Heard back from dealer but never got my emailed quote. So I went else where to get my tires and brakes done. So I went else where to get my tires and brakes done. More

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Rodney has been my go to for over 5 years for my WRX. Excellent service each and every time. Always a pleasure working with him. Excellent service each and every time. Always a pleasure working with him. More

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Excellent service every time I’m here. They are friendly and explain everything they will do, never upwelling and always erring on the side of caution. Michael keeps things light hearted. They are friendly and explain everything they will do, never upwelling and always erring on the side of caution. Michael keeps things light hearted. My wife and I will continue coming here for all service needs, small or large. More

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This dealership is always responsive BUT the best part of the dealership is the customer service. Mr. Rodney Rogers has provided absolutely wonderful customer service for me at each visit. He truly cares ab the dealership is the customer service. Mr. Rodney Rogers has provided absolutely wonderful customer service for me at each visit. He truly cares about his customers and always takes the extra step to ensure everything is as it should be! Herb Gordon Subaru should be extremely proud of Mr. Rogers’ excellent customer service and extensive knowledge about the product and his clients! He’s the best! More

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Courteous, helpful staff who listen, answer questions, and explain issues and reasons for needed repairs and service. A special shout-out to Rodney Rogers, my service advisor, who makes me feel that my ca and explain issues and reasons for needed repairs and service. A special shout-out to Rodney Rogers, my service advisor, who makes me feel that my car is in excellent hands. More

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