Rodney Rogers
Rodney Rogers at Herb Gordon Subaru
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Rodney Rogers | Page 5

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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4.9
173 Reviews
4.9

173 Reviews

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173 Reviews of Rodney Rogers

October 25, 2022

Dealership Rating
Employee Rating

I bought my Subaru Crosstrek at Herb Gordon in 2018. Al Goldberg in Sales and Rodney Rogers is the Service Department are outstanding. Al made the sale go smoothly, and the Service Department keeps my More

by Charles20912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2022

Herb Gordon Subaru responded

Hi Charles, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 14, 2022

Dealership Rating
Employee Rating

Heard back from dealer but never got my emailed quote. So I went else where to get my tires and brakes done. More

by Kado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Prada

Oct 19, 2022

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

October 03, 2022

Dealership Rating
Employee Rating

Rodney has been my go to for over 5 years for my WRX. Excellent service each and every time. Always a pleasure working with him. More

by wrx_guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Herb Gordon Subaru responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

September 14, 2022

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Employee Rating

Excellent service every time I’m here. They are friendly and explain everything they will do, never upwelling and always erring on the side of caution. Michael keeps things light hearted. More

by Lynda I.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Hanscom, Michael Goodman

Sep 16, 2022

Herb Gordon Subaru responded

Hi Lynda, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2022

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Employee Rating

This dealership is always responsive BUT the best part of the dealership is the customer service. Mr. Rodney Rogers has provided absolutely wonderful customer service for me at each visit. He truly cares ab More

by Sheilafleishell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Herb Gordon Subaru responded

Sheilafleishell, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

July 19, 2022

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Employee Rating

Courteous, helpful staff who listen, answer questions, and explain issues and reasons for needed repairs and service. A special shout-out to Rodney Rogers, my service advisor, who makes me feel that my ca More

by JDR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lori (spelling) - assisted with obtaining a loaner car

Jul 22, 2022

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2022

Dealership Rating
Employee Rating

Everyone at this dealership treats people with respect and service. My customer manager Harry has always been very attentive and communicative. More

by msmalch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harry Price, Luis Prada

Jul 21, 2022

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

July 17, 2022

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Employee Rating

Excellent place to fixe or buy your car. Excellent customer services, and customer satisfaction guarantee . No one can beat their prices . The best price in the town and in the county of M More

by Kounou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Robinson, Luis Prada

Jul 19, 2022

Herb Gordon Subaru responded

Hi Kounou, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 12, 2022

Dealership Rating
Employee Rating

On July 8th, 2022, Friday, Rodney Rogers and Vitaliy Khlebnikov were very courteous, polite, friendly, and helpful in proving me with excellent customer care when it came to servicing my car with the More

by vlm1040tax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2022

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2022

Dealership Rating
Employee Rating

I’ve been having my car serviced here for over 10 years. Everyone is incredibly attentive, considerate, and great to work with. Michael always goes above and beyond, and I feel confident that I’m being serv More

by TheresaV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2022

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

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