Rodrick RJ Robinson

Every stereotype of used car dealers came true. Terrible experience and would not recommend them to anyone I know. Terrible experience and would not recommend them to anyone I know. More

by avalanche121212 Verified Customer Verified Customer

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Lots of paperwork. Hard to buy a car, not easy. Too msny sales involved...give prospect to just one petson as point of contact. Hard to buy a car, not easy. Too msny sales involved...give prospect to just one petson as point of contact. More

by jamestiago19 Verified Customer Verified Customer

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I would advised the used car sales department that its the customers money not theirs. And noted that Wife and have excellent credit and could have bought any car on your lot . Noted your lot fee is way t the customers money not theirs. And noted that Wife and have excellent credit and could have bought any car on your lot . Noted your lot fee is way to excessive $1200 dollars is ridiculous. More

by charlesstroup785 Verified Customer Verified Customer

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Other than the service center and the salesman who showed up the cars who were great the everyone who anything to do financial paperwork was very deceitful and almost unreachable didn’t honor their we reject up the cars who were great the everyone who anything to do financial paperwork was very deceitful and almost unreachable didn’t honor their we rejected four plans three days after we purchased our car it took 16 weeks to get part of what they owed us about half so again call after call nobody wanted to talk to me they finally reached out to us after about three weeks and admitted they made another mistake and would take care it took 6 more weeks to take care of that then we discovered they had shorted us 65% of the taxes we paid for maintenance packages we declined when contacted in person they agreed our was correct and said we would have a check to us in a week or two after a month I contacted them again and was told the check was mailed out a month ago I don’t think it was mailed out the same I was at the dealership especially since the sales manager told me face it would take a week maybe two. The time to these issues was 32 weeks. So all in all we lied to mislead misdirected. Finally although I love my new Outback I would highly recommend staying away from the villages Subaru maybe try Ocala Subaru. More

by qibalanced Verified Customer Verified Customer

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I went to the service dept to have my 2016 Outback serviced for the umpteenth time. After finding out how much this repair was going to cost. The amazing Service Manager helped me locate Sabrina who w serviced for the umpteenth time. After finding out how much this repair was going to cost. The amazing Service Manager helped me locate Sabrina who was amazing. Sabrina was honest and direct which I appreciated. They worked with me and actually helped me get an even better car that I was originally looking at buying. I bought my last one when it was Bill Bryan Subaru and I was beyond disappointed in the process and my car (the one I brought to the shop). This interaction has restored my faith in the Villages Subaru and the car buying process. Subarus are my favorite cars but I was about to give up and go back to domestics I am hopeful for this new Outback. I would definitely say go see Sabrina if you need a new car! You won't be disappointed! More

by lz00713 Verified Customer Verified Customer

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Lemond was a great salesmen. He was very honest, knowledgeable and communicative. I highly recommend him as a salesmen. He was very honest, knowledgeable and communicative. I highly recommend him as a salesmen. More

by Jon Small Verified Customer Verified Customer

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Responsive and attentive, answering my questions and making relevant recommendations based in my preferences. The selection and purchase was fast and easy. making relevant recommendations based in my preferences. The selection and purchase was fast and easy. More

by Catherine Verified Customer Verified Customer

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We had a very positive experience with everyone we worked with at Villages Subaru. We purchased a vehicle and felt that our sales representative did a wonderful job answering all of our questions and worked with at Villages Subaru. We purchased a vehicle and felt that our sales representative did a wonderful job answering all of our questions and worked hard at offering us a good price. More

by liviaandmike Verified Customer Verified Customer

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My Villages Subaru experience was awesome! Aidan was the salesman we worked with, and he was very knowledgeable, courteous and able to answer all of our questions about vehicles and their spec Aidan was the salesman we worked with, and he was very knowledgeable, courteous and able to answer all of our questions about vehicles and their specific operations, etc. The entire staff went above and beyond our expectations, that’s why we purchased our vehicle from them! More

by tlwelch721 Verified Customer Verified Customer

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We had a great experience at Villages Subaru in Leesburg, FL. Lamond Williams was an outstanding salesman—friendly, knowledgeable, and patient. Shaun followed up with excellent care, and General Sales Manage FL. Lamond Williams was an outstanding salesman—friendly, knowledgeable, and patient. Shaun followed up with excellent care, and General Sales Manager Roderick Robinson went above and beyond to make sure everything was perfect. Highly recommend this team for a smooth and professional car-buying experience. More

by Paul Verified Customer Verified Customer

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