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Roel Ortiz
478 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
9 yrs, 7 mos
Industry Experience
9 yrs, 7 mos
Languages Spoken
English
Spanish
Employee Video
478 Reviews
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478 Reviews of Roel Ortiz
October 10, 2025
10 out of 10 recommend! ! Afton made it the easiest car buying experience I’ve ever had! Straight forward, no run around. She even met me with the car to help with the dista ! Afton made it the easiest car buying experience I’ve ever had! Straight forward, no run around. She even met me with the car to help with the distance! Can’t recommend Dallas Lease return enough!!! More
by tripcmom
Other Employees Tagged: Afton Stark, Parveen Rajendran
October 07, 2025
Great experience Miguel Lopez was great help in finding what I wanted and price I needed thank you. what I wanted and price I needed thank you. More
by Lopez198137
Other Employees Tagged: Miguel Lopez
October 04, 2025
I’ve bought three or four cars here I believe. Each time they provide great service and make the whole process extremely easy! Each time they provide great service and make the whole process extremely easy! More
by KG123
Other Employees Tagged: Afton Stark
September 27, 2025
I have to say this was one of the best experiences. Everyone is so professional and no one is pushing you to get sales. Felt so much like family. Special Thank you to Miguel Everyone is so professional and no one is pushing you to get sales. Felt so much like family. Special Thank you to Miguel More
by dawinderbabbar
Other Employees Tagged: Miguel Lopez
September 21, 2025
I had an excellent experience working with Eric Taylor at Dallas Lease Returns. Eric provided outstanding customer service and made the entire process of purchasing our 2021 Ram 2500 smooth and efficient. at Dallas Lease Returns. Eric provided outstanding customer service and made the entire process of purchasing our 2021 Ram 2500 smooth and efficient. He was professional, knowledgeable, and attentive to our needs, ensuring we found the right vehicle without any pressure. Communication was clear and timely, and he made everything straightforward from start to finish. I highly recommend Eric Taylor to anyone looking for a trustworthy and dedicated salesperson More
by Juan Rodriguez
Other Employees Tagged: Eric Taylor
September 18, 2025
Brad Hoang is a super professional sales representative. He is very concerned about finding the right car for each custome. I would never go to any other person than Brad to purchase an automobile.. I hi He is very concerned about finding the right car for each custome. I would never go to any other person than Brad to purchase an automobile.. I highly recommend Dallas Lease Returns and Brad to everyone who wants an honest, intelligent person who knows the business inside and out. You can not go wrong buying a vehicle from Brad, More
by Kwbranam1
Other Employees Tagged: Brad Hoang, Ty Jones
September 12, 2025
This dealership is unlike any care dealership I have ever been to. We were hoping to find a larger family vehicle for our growing family. The wide variety of SUV and Mid Size SUV made the search so easy. been to. We were hoping to find a larger family vehicle for our growing family. The wide variety of SUV and Mid Size SUV made the search so easy. More
by Candace Mills
Other Employees Tagged: Anthony Zegarelli, Robert Yousef
September 03, 2025
Siempre un placer hacer tratos con Blanca Benitez amable al 100% salio de su casa solo para atenderme, y con una gran paciencia y las explicaciones que nos dio de todo los seguros, ella se fue al maximo mil al 100% salio de su casa solo para atenderme, y con una gran paciencia y las explicaciones que nos dio de todo los seguros, ella se fue al maximo mil gracias. More
by Cecilia
Other Employees Tagged: Blanca Benitez, Anthony Zegarelli, Ricky Brockway , Alexis Garcia
September 01, 2025
I love the Dallas Lease. Returns and Yulian as well I’m always getting taking care of by Yulian on my purchases. He’s is so great with amazing attitude and attentive. Returns and Yulian as well I’m always getting taking care of by Yulian on my purchases. He’s is so great with amazing attitude and attentive. More
by Ernie E
Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji, Yulian Equihua, Ricky Brockway
August 30, 2025
I had a great experience working with Ty. She made the whole process easy as could be and really went above and beyond. I'll be buying my next car here and will be recommending to family and She made the whole process easy as could be and really went above and beyond. I'll be buying my next car here and will be recommending to family and friends. 10/10 More
by Hunter
Other Employees Tagged: Ty Jones
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