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Roel Ortiz
466 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
9 yrs, 4 mos
Industry Experience
9 yrs, 4 mos
Languages Spoken
English
Spanish
Employee Video
466 Reviews
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466 Reviews of Roel Ortiz
July 18, 2025
Chris has been our guy to get great cars for years now. We just purchase a third vehicle from him, our 7th transaction at Dallas Lease Returns, and Chris again made it a seamless and happy experience. Dea We just purchase a third vehicle from him, our 7th transaction at Dallas Lease Returns, and Chris again made it a seamless and happy experience. Dealing with Chris and the GM Roel is like no other car dealership. No pressure, no xx, just honest, straight forward, pleasant realness. Can't recommend this wonderful man enough. If you want a great experience and great value, use Chris Mikell at Dallas Lease Returns! A+++ More
by coconnor214
Other Employees Tagged: Kris Gaerlan, Chris Mikell, Alexis Garcia
July 18, 2025
A++++We've done business with Dallas Lease Returns for 9 years, 7 vehicles, and just purchased a great Chevy pickup yesterday. The level of service, professionalism, kindness, and straight forward honesty f years, 7 vehicles, and just purchased a great Chevy pickup yesterday. The level of service, professionalism, kindness, and straight forward honesty from Chris and his entire staff is amazing, especially inf you've been to any other dealers. Roel the GM has been our go to guy for years now, and Chris Mikell is the kindest, most knowledgeable, and professional guy you'll ever deal with. Dallas Lease Returns is just a different kind of car dealership, and you'll feel it immediately upon entering their spotless, air conditioned facility. Every person working there is pleasant and willing to help. Alexis was our first point of contact in sales, and she was great,too. Can't say enough good things about the experiences at Dallas Lease Returns! More
by coconnor214
Other Employees Tagged: Kris Gaerlan, Chris Mikell, Alexis Garcia
July 16, 2025
Very clean, very friendly, lots to choose from very many options. Our dealer rep Robert Schultz was amazing very helpful. Very knowledgeable. I would recommend him highly to my friends and family options. Our dealer rep Robert Schultz was amazing very helpful. Very knowledgeable. I would recommend him highly to my friends and family More
by Rick
Other Employees Tagged: Robert Schultz
July 15, 2025
Never ever have I bought a car that was the easiest fastest transaction with Brad I will never shop another car from any other dealership again. No up sale and the staff was extremely nice. fastest transaction with Brad I will never shop another car from any other dealership again. No up sale and the staff was extremely nice. More
by 1234
Other Employees Tagged: Parveen Rajendran, Brad Hoang, Ricky Brockway
July 12, 2025
Second car to purchase here and both times a pleasure. Brad is the best! He’s very easy to work with and answers all your questions. Brad is the best! He’s very easy to work with and answers all your questions. More
by draypavey
Other Employees Tagged: Brad Hoang
July 01, 2025
Brandon and the team at Dallas Lease Returns are a class act. From start to finish I had a great experience and was impressed with how painless the process was. Brandon’s a great guy and highly recommend hi act. From start to finish I had a great experience and was impressed with how painless the process was. Brandon’s a great guy and highly recommend him to anyone looking to get a new car. He’s a great listener that got me a great deal! 10/10 More
by JackL
Other Employees Tagged: Parveen Rajendran, Brandon De Soto
June 28, 2025
Robert went above and beyond for me! ! He’s was incredibly pleasant and helpful. I’m very appreciativen ! He’s was incredibly pleasant and helpful. I’m very appreciativen More
by Trentdiane0420
Other Employees Tagged: Kris Gaerlan, Parveen Rajendran, Robert Yousef
June 27, 2025
Great facility. Alexis was so kind, professional and made the process easy. I was also greeted by the Manager, Roel, who offered to answer any questions. I will reco Alexis was so kind, professional and made the process easy. I was also greeted by the Manager, Roel, who offered to answer any questions. I will recommend to family and friends. More
by ScottyD
Other Employees Tagged: Parveen Rajendran, Alexis Garcia
June 27, 2025
Excelente sentido del humor muy buena comunicación con los los clientes Alexis es una persona muy agradable muchas gracias por tu atención por tu ayuda por guiarme en cada paso👍🏼 los los clientes Alexis es una persona muy agradable muchas gracias por tu atención por tu ayuda por guiarme en cada paso👍🏼 More
by Jose
Other Employees Tagged: Blanca Benitez, Alexis Garcia
June 14, 2025
Alexis was very helpful with the purchase of our Cadillac CT5 V. Great communication, would recommend! CT5 V. Great communication, would recommend! More
by Crystal
Other Employees Tagged: Bobby Nicholson, Alexis Garcia
