***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
Spanish
Employee Video
507 Reviews
Write a Review507 Reviews of Roel Ortiz
January 09, 2023
Dallas Lease Returns is an easy dealership to deal with. The sales staff is knowledgeable and is not pressure oriented. Great inventory with variety and quality. A pleasurable experience. I have and will co The sales staff is knowledgeable and is not pressure oriented. Great inventory with variety and quality. A pleasurable experience. I have and will continue to recommend Dallas Lease Returns to my friends - which seems only fair since this is my 2nd car purchase from them. More
Other Employees Tagged: Chris Mikell
January 07, 2023
Another great experience purchasing a car from Roel at Dallas Lease Returns. This was our 3rd car purchase and it couldn't have been any better. Roel helped me make this anniversary surprise gift go as sm Dallas Lease Returns. This was our 3rd car purchase and it couldn't have been any better. Roel helped me make this anniversary surprise gift go as smooth as possible. More
December 30, 2022
Roel is genuine guy who helped get me and my family in the best situation for us. Don worked diligently to make the finance piece work for us, getting us into the best deal. Everything was taken care of a the best situation for us. Don worked diligently to make the finance piece work for us, getting us into the best deal. Everything was taken care of and it’s always a stress free, fun, and great experience at DLR. More
Other Employees Tagged: JON WARRIACH, Don Webb
December 28, 2022
This was my second experience with Dallas Lease Returns the first being so wonderful I knew where to go when I decided to buy again. Luckily for me, Roel Ortiz was there to greet me. I can't say enough goo the first being so wonderful I knew where to go when I decided to buy again. Luckily for me, Roel Ortiz was there to greet me. I can't say enough good things about my experience. I told him what I was looking for and within hours he shared information on a car that I now love! He has been extremely responsive, upfront with any issues and worked very hard to ensure my buying experience felt right. As a customer, he made me feel important and valued and I have no doubt all other customers he works with, feel the same. DLR is the place and Roel is the best I've ever worked with, bar none. Thank you, Roel! I could never express just how much I appreciate you and what you've done for me and I wish you all the success in the world! More
December 16, 2022
This is my 4th purchase through Roel at Dallas Lease Returns. I have also referred many of my family members to him as well. Roel makes this the very best and easiest way to purchase a vehicle. I’m so i Returns. I have also referred many of my family members to him as well. Roel makes this the very best and easiest way to purchase a vehicle. I’m so impressed with his genuine dedication and passion for his talents. I just can’t say enough great words about his talent!! Regards, M. Hammack More
December 13, 2022
Five star dealership, from start to finish. Roel delivered my new truck and saw that there was a crack in the windshield, he pointed it out and replaced the windshield. Will recommend Dalla Roel delivered my new truck and saw that there was a crack in the windshield, he pointed it out and replaced the windshield. Will recommend Dallas lease and return and specifically Roel to anyone that asks about a used car!! More
December 09, 2022
Roel has been invested in the purchase of multiple cars for our family. Each time he listens, researches then helps execute our needs, both in a timely no caring manner. We are customers for life! for our family. Each time he listens, researches then helps execute our needs, both in a timely no caring manner. We are customers for life! More
December 02, 2022
He estado en muchos lugares buscando un Ford Expedition. Confía en mí, no es fácil encontrar este tipo de vehículo. Mayormente cuando llegas, ya se ha vendido. Roel Ortiz fue muy transparente y nos aconse Confía en mí, no es fácil encontrar este tipo de vehículo. Mayormente cuando llegas, ya se ha vendido. Roel Ortiz fue muy transparente y nos aconsejó que pusiéramos un depósito reembolsable para retener el vehículo mientras decidíamos conseguirlo. Tengo que decir que Dallas Lease Returns es uno de los mejores lugares en DFW para comprar un vehículo, gran selección, vehículos de calidad. Usted paga el precio que ve en su sitio web sin costos ocultos o agregados como lo hacen muchos otros lugares. Roel Ortiz brindó una excelente experiencia de compra, conocedor y muy útil. La continuidad de mantenernos actualizados con la información del vehículo, fue un ejemplo del alto nivel de integridad que Roel mostró durante nuestra experiencia de compra. Te aseguramos que nuestro proximo compra, sera aqui con Roel Ortis en Dallas Lease Returns. -Jose AV More
November 12, 2022
My overall experience at the dealership was nothing short of AMAZING, ROEL assisted me through the whole car buying process. He was able to fufill all expectations, and demonstrated a level of patience I cou of AMAZING, ROEL assisted me through the whole car buying process. He was able to fufill all expectations, and demonstrated a level of patience I could only dream to posses. I came in to the dealership hesitant about buying a car, as this is my first one, I left this dealership feeling assured. Thanks Roel for going above and beyond. Will definately be coming back for a second vehicle. -Eric Bonilla More

