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Roel Ortiz
Refer Me
396 Reviews
***SE HABLA ESPANOL*** With a background that features 25 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
Languages Spoken
English
Spanish
Employee Video
396 Reviews
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396 Reviews of Roel Ortiz
Helpful 
November 12, 2020
Roel was awesome! He made the entire process quick, easy and stress-free. We were highly impressed, and will definitely be calling him for our next purchase! and stress-free. We were highly impressed, and will definitely be calling him for our next purchase! More
by haileybriann23
November 05, 2020
It was a pleasantly easy experience. Eveything was ready for us to sign at the dealership since we did the application online and communicated through email and phone. Free of COVID!!! Roel made us feel saf for us to sign at the dealership since we did the application online and communicated through email and phone. Free of COVID!!! Roel made us feel safe and confident about buying our truck. He explained everything in detail, answered every question we had. We will definitely do business again when the time comes. Thank you very much! More
by LSanders138
November 02, 2020
Roel Ortiz is always amazing to me and my family. He makes buying a car a joy, and not something to dread. Never is there someone that makes the process so easy, painless, and enjoyable. makes buying a car a joy, and not something to dread. Never is there someone that makes the process so easy, painless, and enjoyable. More
by Rsmith2020
October 31, 2020
Fast, friendly, honest, and helpful! Roel was awesome to work with and made the whole experience convenient and stress free. Would highly recommend to anyone. work with and made the whole experience convenient and stress free. Would highly recommend to anyone. More
by d.kaiser23
September 30, 2020
Roel was such a huge help, he kept me up to date throughout the whole process by text, phone and email! I have never been so pleased with a car buying experience like I was here, I will send my frie throughout the whole process by text, phone and email! I have never been so pleased with a car buying experience like I was here, I will send my friends and family!! Thank you Roel!! LOVE my car, I appreciate you reaching out as soon as the car I wanted arrived. More
by Carlosluevanojr
Other Employees Tagged: Chris Mikell
September 21, 2020
I live in Michigan and purchased an Acura from Roel at Dallas Lease Returns in Texas and had it shipped to Mi. I am very particular about my vehicles and Roel was extremely helpful along the way, he answe Dallas Lease Returns in Texas and had it shipped to Mi. I am very particular about my vehicles and Roel was extremely helpful along the way, he answered all of my questions and sent me pics/videos as I requested. I hired someone to inspect the vehicle and there were a few minor things that needed to be addressed before the car was shipped, Roel made sure these were properly and quickly addressed. Roel is a professional and I highly recommend him and Dallas Lease Returns. The Acura RDX I purchased is amazing, my family is very happy with the vehicle! Thank you Roel! More
by Ghaleb
September 12, 2020
I contacted DLR about a vehicle for my son. Spoke with Roel and told him exactly what I was looking for and what payment range I needed to be in. Gave him all the info he asked for and in less than 48hrs Roel and told him exactly what I was looking for and what payment range I needed to be in. Gave him all the info he asked for and in less than 48hrs (due to contacting him on a Saturday) he was able to get back to me with some numbers. Asked us to come look and test drive the vehicle and if we were ok with everything the vehicle was ours (my son's). Was a very fast painless experience. Roel was very pleasant and did the job as asked. I'd definitely consider buying from DLR again. Thanks Roel More
by Mrs.Jones
September 04, 2020
Roel was so down to earth and honest with me! He found me the perfect car and I am so grateful for him. I will send my friends and family over to Dallas Lease Returns, to specifically see Roel! the perfect car and I am so grateful for him. I will send my friends and family over to Dallas Lease Returns, to specifically see Roel! More
by Nella Taylor
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