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Roel Ortiz
502 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 3 mos
Industry Experience
10 yrs, 3 mos
Languages Spoken
English
Spanish
Employee Video
502 Reviews
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502 Reviews of Roel Ortiz
October 11, 2022
This is my 5th car to buy from Chris! Always an outstanding experience! The team at DLR always makes it easy. I recommend to everyone I know. Always an outstanding experience! The team at DLR always makes it easy. I recommend to everyone I know. More
by Halfgrey
Other Employees Tagged: Kris Gaerlan, Chris Mikell
October 11, 2022
It was a most excellent experience. We found the car-buying process at Dallas Lease Returns to be nearly stress-free. Quality cars at fair prices. Scout Morris was helpful and answered We found the car-buying process at Dallas Lease Returns to be nearly stress-free. Quality cars at fair prices. Scout Morris was helpful and answered all of our questions. We highly recommend Scout and Dallas Lease Returns. More
by amn
Other Employees Tagged: Scout Morris
September 09, 2022
Mi mejor experiencia comprando carros , Roel es una persona muy paciente , Se siente uno como en familia , no es un lugar donde te cobren cargos aparte del precio ,pelea con los bancos para conseguirte persona muy paciente , Se siente uno como en familia , no es un lugar donde te cobren cargos aparte del precio ,pelea con los bancos para conseguirte el mejor trato,.Roel te cumple cada una de las promesas que te hace , lo recomiendo al 💯 y espero regresar muy pronto por otro carro para mi esposa , Muchas gracias !!!!! More
by Ordaz73
September 07, 2022
I can’t say enough good things about Dallas Lease Returns and Roel Ortiz. Another satisfied returning customer. When I needed another car due to the recent flooding in Mesquite Texas, I didn’t hesitate to and Roel Ortiz. Another satisfied returning customer. When I needed another car due to the recent flooding in Mesquite Texas, I didn’t hesitate to reach out to Roel Ortiz. Just like he took care of me and my family the first time we bought a car from Dallas Lease Returns I knew he would do the same. Thank You Roel once again for everything and helping us get the family car we needed. Very knowledgeable and Trustworthy and will highly recommend you call Roel Ortiz if you are looking into purchasing your next car from Dallas Lease Returns. 5 Stars ⭐️⭐️⭐️ Satisfied Customer; Jose Santander More
by jsantander1181
September 07, 2022
Great service, great communication, EXTREMELY PROFESSIONAL. I would recommend Roel and DLR any day! They were up front from the very beginning and the process was smooth and fast. PROFESSIONAL. I would recommend Roel and DLR any day! They were up front from the very beginning and the process was smooth and fast. More
by Robert.Mathis35
August 24, 2022
They had a very large selection of extremely nice vehicles stored in an enclosed warehouse. The buying experience simply put could not have been any better. Roel Ortiz was a pleasure to do business w vehicles stored in an enclosed warehouse. The buying experience simply put could not have been any better. Roel Ortiz was a pleasure to do business with and from the moment the process started he was transparent. Unlike other places, there were no hidden fees or shady sales tactics. Without a doubt, I will give them first opportunity in future to sell me a vehicle and I truly believe they will make it happen again. More
by Trent Russell
August 07, 2022
Great experience. Wide selection of vehicles and awesome service! Friendly staff and easy to work with. Wide selection of vehicles and awesome service! Friendly staff and easy to work with. More
by sean
Other Employees Tagged: Chris Mikell
August 04, 2022
Everyone there was very friendly. Steve M was very courteous knowledgeable and available throughout the entire purchasing process. Steve M was very courteous knowledgeable and available throughout the entire purchasing process. More
by Mdsandifer
Other Employees Tagged: Steve Mitchell
August 02, 2022
Roel was a pleasure to work with. Very professional, accommodating, and efficient. He was referred by my first experience with DLR & Afton Stark; she was out for personal reasons. R Very professional, accommodating, and efficient. He was referred by my first experience with DLR & Afton Stark; she was out for personal reasons. Roel stepped in and is her trusted alternative/partner for helping me find the vehicle I wanted. I've been shopping vehicles for 40 years, and DLR is the only place I'll shop from now on... Dallas Lease Returns ROCKS !!! More
by flo
Other Employees Tagged: Afton Stark
