Roel Ortiz
Roel Ortiz at Dallas Lease Returns
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Roel Ortiz | Page 15

General Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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4.9
396 Reviews

***SE HABLA ESPANOL*** With a background that features 25 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.

Dealership Experience

8 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.9

396 Reviews

Write a Review

396 Reviews of Roel Ortiz

March 22, 2021

Dealership Rating
Employee Rating

Dallas Lease Returns is great! I had zero issues and was in and out very quickly. Both Juan Contreras and Roel Ortiz were very helpful. More

by bsargent2608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Contreras

Mar 22, 2021

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Juan and Roel had the opportunity to provide you with a swift & easy purchase experience. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

March 19, 2021

Dealership Rating
Employee Rating

Fue un Placer aver trabajado con Roel. Fue de mucha alluda. Nos busco el mejor precio y el mejor pago pa nuestro carro. Muy amable. More

by Victoralvarado84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Gaerlan , Anna Gutierrez, Tammy Lacy

Mar 21, 2021

Dallas Lease Returns responded

Thank you, Victor, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Roel, and we look forward to working with you again. Congratulations on your new purchase, Victor!

March 19, 2021

Dealership Rating
Employee Rating

My Partner and I had a wonderful experience at Dallas My Partner and I had a wonderful experience at Dallas Lease Returns. Roel was very responsive, attentive, knowledgeable and made sure that everythin More

by Chancey1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2021

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns! We appreciate you taking the time to leave us this fantastic feedback and a five-star rating. We're glad Roel was able to help, and we hope to see you again! Congratulations on your new Jeep, Chancey!

March 05, 2021

Dealership Rating
Employee Rating

Outstanding experience, everything was very quick and easy. Roel Ortiz was by far amazing through the entire process of me purchasing my SUV. He made the whole experience convenient and stress free. Roe More

by nurikak24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2021

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Roel to be a positive one. We hope you enjoy your new SUV and don't hesitate to reach out if you need anything else.

March 02, 2021

Dealership Rating
Employee Rating

By far this has been the fastest purchase of vehicle in my life. Roel is the man I will send people to. I will be back More

by Delio.dominguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Dallas Lease Returns responded

Hello Delio, Thanks for sharing your thoughts about your experience working with Roel here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

February 19, 2021

Dealership Rating
Employee Rating

Roel is great to work with and goes above and beyond. It's evident he cares about what he does and is just great to talk to. Highly recommend Roel and Dallas Lease Returns! More

by AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 02, 2021

Dealership Rating
Employee Rating

Chris Mikell was recommended by a friend. I was not disappointed. He was very helpful, patient and courteous during the purchase process. I made several visits to look at cars and when Chris wasn't a More

by PB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell

January 29, 2021

Dealership Rating
Employee Rating

Roel was great to work with from the moment that I arrived at DLR. he was honest and helped me get the perfect car for my wife. I have already sent some family to see him and he also took great care o More

by charly_chao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 28, 2021

Dealership Rating
Employee Rating

Thank you to Blanca and Roel for helping me out- I had a terrible experience at another dealership and then I was recommend to come see them. What a difference it makes working with good people! Thank you t More

by yulianherrera4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez

January 27, 2021

Dealership Rating
Employee Rating

Roel got me the car I wanted with the features I wanted at the price I wanted — fast! He was so responsive via text and made sure even after the car was off the lot, that all mechanical and cosmetic issues More

by brooklynne.peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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