Roel Ortiz
Roel Ortiz at Dallas Lease Returns

Roel Ortiz | Page 25

General Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
4.9
502 Reviews

***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.

Dealership Experience

10 yrs, 3 mos

Industry Experience

10 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.9

502 Reviews

Write a Review

502 Reviews of Roel Ortiz

April 22, 2021

Dealership Rating
Employee Rating

Eric and Roel went to bat for me. First time buyer here and the process was smooth sailing. I highly recommend them! They are the best. More

by Hussein20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Taylor

Apr 22, 2021

Dallas Lease Returns responded

Thank you, Hussein! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric and Roel met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

April 17, 2021

Dealership Rating
Employee Rating

Great experience in buying a used SUV! David & Roel responded quickly & accommodated all my needs to purchase the SUV I saw online. Great service! Thanks! More

by C. Kubiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran , David Greenleaf

Apr 18, 2021

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that David and Roel had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new SUV, and we look forward to continuing to serve you in the future!

April 13, 2021

Dealership Rating
Employee Rating

AMAZING!!! Roel helped us purchase our vehicle in 2017 and it was the best experience we had after going to many dealerships. Now 4 years later our first stop was Dallas Lease Returns. We walked in and as More

by Yesi. C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Dallas Lease Returns responded

It's great to hear that Roel was able to help get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

April 10, 2021

Dealership Rating
Employee Rating

It is hard to explain in writing how easy and stress free Mr. Ortiz made my sales experience. I never would have thought that purchasing a vehicle over 500 miles from my home would be so simple. He was ther More

by arcowboy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2021

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad to hear that Roel and our sales team were able to help, and we hope to see you again! Congratulations on your new vehicle!

April 02, 2021

Dealership Rating
Employee Rating

Roel has sold us 2 vehicles so far. He is very kind and he does everything in a timely manner. I really recommend Dallas Lease Returns! More

by Olinda Lomeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2021

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Roel had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

March 30, 2021

Dealership Rating
Employee Rating

Dallas Please Return is the best place to do your auto shopping. Roel and Quan helped me through the process over the phone. Great Experience More

by Dannyboy111587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Dallas Lease Returns responded

Thank you, Danny, for your feedback on your recent visit to Dallas Lease Returns. We're glad to hear that Roel, Quan, and our sales team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 22, 2021

Dealership Rating
Employee Rating

Dallas Lease Returns is great! I had zero issues and was in and out very quickly. Both Juan Contreras and Roel Ortiz were very helpful. More

by bsargent2608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Contreras

Mar 22, 2021

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Juan and Roel had the opportunity to provide you with a swift & easy purchase experience. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

March 19, 2021

Dealership Rating
Employee Rating

Fue un Placer aver trabajado con Roel. Fue de mucha alluda. Nos busco el mejor precio y el mejor pago pa nuestro carro. Muy amable. More

by Victoralvarado84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Gaerlan , Anna Gutierrez, Tammy Lacy

Mar 21, 2021

Dallas Lease Returns responded

Thank you, Victor, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Roel, and we look forward to working with you again. Congratulations on your new purchase, Victor!

March 19, 2021

Dealership Rating
Employee Rating

My Partner and I had a wonderful experience at Dallas My Partner and I had a wonderful experience at Dallas Lease Returns. Roel was very responsive, attentive, knowledgeable and made sure that everythin More

by Chancey1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2021

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns! We appreciate you taking the time to leave us this fantastic feedback and a five-star rating. We're glad Roel was able to help, and we hope to see you again! Congratulations on your new Jeep, Chancey!

March 05, 2021

Dealership Rating
Employee Rating

Outstanding experience, everything was very quick and easy. Roel Ortiz was by far amazing through the entire process of me purchasing my SUV. He made the whole experience convenient and stress free. Roe More

by nurikak24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2021

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Roel to be a positive one. We hope you enjoy your new SUV and don't hesitate to reach out if you need anything else.

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