Roel Ortiz
Roel Ortiz at Dallas Lease Returns

Roel Ortiz | Page 26

General Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
5.0
493 Reviews

***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

493 Reviews

Write a Review

493 Reviews of Roel Ortiz

January 16, 2021

Dealership Rating
Employee Rating

Outstanding experience, everything was very quick and easy. Roel Ortiz was really helpful and very kind all along the way. I highly recommend to visit them. More

by Jr.ortiz.jo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 28, 2020

Dealership Rating

I've bought two cars from Roel and have always enjoyed my experiences with him. he's extremely helpful and works hard to make sure we found the right fit and to get the finances in the right place. He's one More

by jonglover85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 28, 2020

Dealership Rating
Employee Rating

Rey was awesome through the whole process. He even helped us out with replacing a wheel key after I realized the truck didn’t come with one. I highly recommend him and anyone else on their team! More

by Chris B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rey Rijo

December 18, 2020

Dealership Rating
Employee Rating

I have bought two cars now from Roel. Both times it has been an excellent experience. Roel is professional, customer focused, friendly, and an all-around pleasure to do business with. I have been pleased More

by Richard A.
Recommend Dealer
Yes

December 03, 2020

Dealership Rating
Employee Rating

Bought our third car from DLR and Blanca Benitez last week. If you want a preowned car in excellent condition this is the only place to shop. Indoors, great inventory, no hassle by salespeople, and ove More

by Cfinnell1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Gaerlan, Blanca Benitez

November 30, 2020

Dealership Rating
Employee Rating

Roel is a great and genuine person. He did not pressure me and gave great advice. I ended up getting a good deal on my purchase. More

by Chris Aguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 30, 2020

Dealership Rating
Employee Rating

Roel is amazing! I purchased a vehicle from him about a month ago. He was pleasant to work with during purchase and made the process very easy. I have also needed his guidance on a couple of occasions sinc More

by Christi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 13, 2020

Dealership Rating
Employee Rating

genuine concern thru out process. Willing to wait ,not forcing to make a deal. Hope in the future will do business again. More power and best! More

by gte
Recommend Dealer
Yes

November 12, 2020

Dealership Rating
Employee Rating

Roel was awesome! He made the entire process quick, easy and stress-free. We were highly impressed, and will definitely be calling him for our next purchase! More

by haileybriann23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2020

Dallas Lease Returns responded

Thank you so much for sharing your positive experience working with Roel. We look forward to serving you for many years to come.

November 05, 2020

Dealership Rating
Employee Rating

It was a pleasantly easy experience. Eveything was ready for us to sign at the dealership since we did the application online and communicated through email and phone. Free of COVID!!! Roel made us feel saf More

by LSanders138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Dallas Lease Returns responded

Thank you so much for sharing your positive experience working with Roel. We look forward to serving you for many years to come. Safe travels.

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