***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Languages Spoken
English
Spanish
Employee Video
493 Reviews
Write a Review493 Reviews of Roel Ortiz
December 28, 2020
I've bought two cars from Roel and have always enjoyed my experiences with him. he's extremely helpful and works hard to make sure we found the right fit and to get the finances in the right place. He's one experiences with him. he's extremely helpful and works hard to make sure we found the right fit and to get the finances in the right place. He's one of the few auto salesmen I have worked with who I really trust. More
December 28, 2020
Rey was awesome through the whole process. He even helped us out with replacing a wheel key after I realized the truck didn’t come with one. I highly recommend him and anyone else on their team! us out with replacing a wheel key after I realized the truck didn’t come with one. I highly recommend him and anyone else on their team! More
Other Employees Tagged: Rey Rijo
December 18, 2020
I have bought two cars now from Roel. Both times it has been an excellent experience. Roel is professional, customer focused, friendly, and an all-around pleasure to do business with. I have been pleased been an excellent experience. Roel is professional, customer focused, friendly, and an all-around pleasure to do business with. I have been pleased with the entire customer experience that Dallas Lease Returns offers. I would definitely recommend Roel and DLR, and plan to buy from them again when the time comes. More
December 03, 2020
Bought our third car from DLR and Blanca Benitez last week. If you want a preowned car in excellent condition this is the only place to shop. Indoors, great inventory, no hassle by salespeople, and ove week. If you want a preowned car in excellent condition this is the only place to shop. Indoors, great inventory, no hassle by salespeople, and over the top service! There is a reason they have been rated dealer of the year for something like 5 years in a row. I know what that reason is, and you should find out for yourselves!!! Be sure to ask for Blanca! More
Other Employees Tagged: Kris Gaerlan, Blanca Benitez
November 30, 2020
Roel is amazing! I purchased a vehicle from him about a month ago. He was pleasant to work with during purchase and made the process very easy. I have also needed his guidance on a couple of occasions sinc month ago. He was pleasant to work with during purchase and made the process very easy. I have also needed his guidance on a couple of occasions since the purchase and he has immediately responded and been a great help! Would recommend him to anyone looking to purchase a vehicle. More
November 05, 2020
It was a pleasantly easy experience. Eveything was ready for us to sign at the dealership since we did the application online and communicated through email and phone. Free of COVID!!! Roel made us feel saf for us to sign at the dealership since we did the application online and communicated through email and phone. Free of COVID!!! Roel made us feel safe and confident about buying our truck. He explained everything in detail, answered every question we had. We will definitely do business again when the time comes. Thank you very much! More

