Roel Ortiz | Page 28

Fast, friendly, honest, and helpful! Roel was awesome to work with and made the whole experience convenient and stress free. Would highly recommend to anyone. work with and made the whole experience convenient and stress free. Would highly recommend to anyone. More

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The process was easy and fast. Spent less than 2 hours. The car was clean and provide assurance to correct any defects if any. The rep made follow calls The car was clean and provide assurance to correct any defects if any. The rep made follow calls More

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Roel was such a huge help, he kept me up to date throughout the whole process by text, phone and email! I have never been so pleased with a car buying experience like I was here, I will send my frie throughout the whole process by text, phone and email! I have never been so pleased with a car buying experience like I was here, I will send my friends and family!! Thank you Roel!! LOVE my car, I appreciate you reaching out as soon as the car I wanted arrived. More

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I live in Michigan and purchased an Acura from Roel at Dallas Lease Returns in Texas and had it shipped to Mi. I am very particular about my vehicles and Roel was extremely helpful along the way, he answe Dallas Lease Returns in Texas and had it shipped to Mi. I am very particular about my vehicles and Roel was extremely helpful along the way, he answered all of my questions and sent me pics/videos as I requested. I hired someone to inspect the vehicle and there were a few minor things that needed to be addressed before the car was shipped, Roel made sure these were properly and quickly addressed. Roel is a professional and I highly recommend him and Dallas Lease Returns. The Acura RDX I purchased is amazing, my family is very happy with the vehicle! Thank you Roel! More

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I contacted DLR about a vehicle for my son. Spoke with Roel and told him exactly what I was looking for and what payment range I needed to be in. Gave him all the info he asked for and in less than 48hrs Roel and told him exactly what I was looking for and what payment range I needed to be in. Gave him all the info he asked for and in less than 48hrs (due to contacting him on a Saturday) he was able to get back to me with some numbers. Asked us to come look and test drive the vehicle and if we were ok with everything the vehicle was ours (my son's). Was a very fast painless experience. Roel was very pleasant and did the job as asked. I'd definitely consider buying from DLR again. Thanks Roel More

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Roel was so down to earth and honest with me! He found me the perfect car and I am so grateful for him. I will send my friends and family over to Dallas Lease Returns, to specifically see Roel! the perfect car and I am so grateful for him. I will send my friends and family over to Dallas Lease Returns, to specifically see Roel! More

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It was a pleasure working with Roel! He was honest, trustworthy, and went above and beyond! I would highly recommend him and this dealership, THANKS AGAIN! trustworthy, and went above and beyond! I would highly recommend him and this dealership, THANKS AGAIN! More

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One of the most smooth car buying processes I’ve ever experienced. Was super up front about the cost and was very fast with his responses. Mr. Ortiz is an outstanding gentleman. Definitely restored my t experienced. Was super up front about the cost and was very fast with his responses. Mr. Ortiz is an outstanding gentleman. Definitely restored my trust in dealerships again. 10/10. More

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F**KING AWSOME!!!!! VERY PEOPLE Friendly AND EASY TO TALK TO. If looking for a car he's a must person to go see. Tell him I sent you lol. Nice job Sir!!! TO. If looking for a car he's a must person to go see. Tell him I sent you lol. Nice job Sir!!! More

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I have been buying vehicles for personal and business use for over 40 years. After carefully reading numerous reviews I decided to try Dallas Lease Returns. I can honestly say that dealing with Roel Ortiz wa for over 40 years. After carefully reading numerous reviews I decided to try Dallas Lease Returns. I can honestly say that dealing with Roel Ortiz was “BY FAR” the most outstanding buying experience I have ever had! Roel is simply AMAZING!! Roel knows his products and his expertise in handling my purchase is second to none. He is courteous, professional, very knowledgeable and treated me like a friend. Roel personally picked me up at the airport in my new truck and went way above and beyond what is required to close the deal. I can honestly say that Roel Ortiz is the most honest car salesman that I have ever met. I will DEFINITELY be buying my next vehicle from Roel. In fact, I have already sent him another buyer. If you are looking for someone that treats you like family, is completely transparent, and dedicated to finding you just the right vehicle at the right price, look no further than Roel Ortiz. More

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