Roel Ortiz
Roel Ortiz at Dallas Lease Returns

Roel Ortiz | Page 27

General Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
5.0
493 Reviews

***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

493 Reviews

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493 Reviews of Roel Ortiz

November 02, 2020

Dealership Rating
Employee Rating

Roel Ortiz is always amazing to me and my family. He makes buying a car a joy, and not something to dread. Never is there someone that makes the process so easy, painless, and enjoyable. More

by Rsmith2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 31, 2020

Dealership Rating
Employee Rating

Fast, friendly, honest, and helpful! Roel was awesome to work with and made the whole experience convenient and stress free. Would highly recommend to anyone. More

by d.kaiser23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 29, 2020

Dealership Rating
Employee Rating

The process was easy and fast. Spent less than 2 hours. The car was clean and provide assurance to correct any defects if any. The rep made follow calls More

by Joeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2020

Dallas Lease Returns responded

Thank you so much for taking the time to share your experience at Dallas Lease Returns. We wish you safe driving.

September 30, 2020

Dealership Rating
Employee Rating

Roel was such a huge help, he kept me up to date throughout the whole process by text, phone and email! I have never been so pleased with a car buying experience like I was here, I will send my frie More

by Carlosluevanojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell

September 21, 2020

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Employee Rating

I live in Michigan and purchased an Acura from Roel at Dallas Lease Returns in Texas and had it shipped to Mi. I am very particular about my vehicles and Roel was extremely helpful along the way, he answe More

by Ghaleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 12, 2020

Dealership Rating
Employee Rating

I contacted DLR about a vehicle for my son. Spoke with Roel and told him exactly what I was looking for and what payment range I needed to be in. Gave him all the info he asked for and in less than 48hrs More

by Mrs.Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 04, 2020

Dealership Rating
Employee Rating

Roel was so down to earth and honest with me! He found me the perfect car and I am so grateful for him. I will send my friends and family over to Dallas Lease Returns, to specifically see Roel! More

by Nella Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 01, 2020

Dealership Rating
Employee Rating

It was a pleasure working with Roel! He was honest, trustworthy, and went above and beyond! I would highly recommend him and this dealership, THANKS AGAIN! More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 26, 2020

Dealership Rating
Employee Rating

One of the most smooth car buying processes I’ve ever experienced. Was super up front about the cost and was very fast with his responses. Mr. Ortiz is an outstanding gentleman. Definitely restored my t More

by mmccormick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 17, 2020

Dealership Rating
Employee Rating

F**KING AWSOME!!!!! VERY PEOPLE Friendly AND EASY TO TALK TO. If looking for a car he's a must person to go see. Tell him I sent you lol. Nice job Sir!!! More

by Patrick S.
Recommend Dealer
Yes
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