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Roel Ortiz
493 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Languages Spoken
English
Spanish
Employee Video
493 Reviews
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493 Reviews of Roel Ortiz
June 20, 2019
Suburban purchase Our car purchasing experience at Dallas lease returns was outstanding! Roel, assisted in completing my purchase was I was out of the country. After my Our car purchasing experience at Dallas lease returns was outstanding! Roel, assisted in completing my purchase was I was out of the country. After my 16 return flight, Roel came into the dealership on his day off to complete the sale. We were driving off the lot within 30 min with our 2018 Suburban. If you are looking for gently used car at an exceptional price Dallas lease experience is the place to go! More
by jb6574
June 09, 2019
Excellent service! Roel Ortiz was such a pleasure to work with! He got us a fair trade value when we got there and had us in and out in less then one hour and 14 minutes Roel Ortiz was such a pleasure to work with! He got us a fair trade value when we got there and had us in and out in less then one hour and 14 minutes. Fastest car purchase ever and a fantastic deal! More
by Estradafamily
Other Employees Tagged: Anna Gutierrez, Tammy Lacy
June 02, 2019
Fantastic buying experience! Roel took great care in locating a truck for me. He walked me through the buying process with ease and efficiency. I will return here and to Roel fo Roel took great care in locating a truck for me. He walked me through the buying process with ease and efficiency. I will return here and to Roel for my next vehicle! More
by Rbrt A
June 01, 2019
The only place I will ever go to for a used car! Immaculate warehouse, clean, incredible amount of room, ability to get hands on with every car in the house, the cars are incrediblely detailed, and a Immaculate warehouse, clean, incredible amount of room, ability to get hands on with every car in the house, the cars are incrediblely detailed, and a great staff. 5 stars does not even begin to rate...... 10 stars!! Very fast and incredibly easy transaction. More
by kevin_marcum
May 16, 2019
Roel ORTIZ was Excellent Thank you to Roel ORTIZ and his Staff at Dallas Lease Returns, I was very impressed with the Process and found the perfect off lease 2016 Mercedes E3 Thank you to Roel ORTIZ and his Staff at Dallas Lease Returns, I was very impressed with the Process and found the perfect off lease 2016 Mercedes E350. Roel was professional and very respectful of my time, I highly recommend DLR for your next vehicle purchase !!! More
by TMAC 70
Other Employees Tagged: Kris Gaerlan , Anna Gutierrez, Tammy Lacy, Ken Purnell
May 12, 2019
Wonderful experience This is the place to look for a a great car. There are no hassles and Roel Ortiz is a great help. I will return for business in the future. This is the place to look for a a great car. There are no hassles and Roel Ortiz is a great help. I will return for business in the future. More
by Dteve
April 26, 2019
Excellent Experience My experience was great! Roel and Blanca took very good care of me. Roel was genuinely interested in helping me get the best car. Blanca was very enco My experience was great! Roel and Blanca took very good care of me. Roel was genuinely interested in helping me get the best car. Blanca was very encouraging and educated and they both made my experience better than I expected. I could tell both of them had my best interest in mind and I am very grateful. Anyone looking for a car should definitely make this the first stop. More
by Raven
Other Employees Tagged: Blanca Benitez
April 26, 2019
AN ANNOINTED EXPERIENCE I never felt hustled, rushed or pushed . this was the best experience I ever had buying A CAR . MR ORTIZ made me feel as if I was family . I have been I never felt hustled, rushed or pushed . this was the best experience I ever had buying A CAR . MR ORTIZ made me feel as if I was family . I have been asked to do review before , but never felt inclined to . so being my first i wanted it to be as STERLING as his service was . needless to say I will refer any of my friends and family to come to DALLAS LEASE RETURNS , ROEL ORTIZ gets 5 STARS in my book ... More
by Sandykay
April 25, 2019
5 STAR Service All Around!!! Wow! I don't know where to begin. My overall experience with Dallas Lease Returns was phenomenal. Thanks to Mr. Roel Ortiz that treated me with the m Wow! I don't know where to begin. My overall experience with Dallas Lease Returns was phenomenal. Thanks to Mr. Roel Ortiz that treated me with the most up respect and integrity since the day I meet him. Mr. Ortiz is very knowledgeable and gained my trust right away. I'm grateful that I went with DLR for my car purchase. I highly recommend DLR and Mr. Roel Ortiz. Sincerely, Jose S. More
by JSantander316
April 23, 2019
My second purchase from DLR Roel took great care and was very patient through the process of finding the prefect vehicle (and deal!) for us. No pressure whatsoever. Its like buy Roel took great care and was very patient through the process of finding the prefect vehicle (and deal!) for us. No pressure whatsoever. Its like buying a car from your buddy, not from someone trying to make their monthly sales target. I’ll be back again in the future. More
by jjsmi371
