***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
Spanish
Employee Video
507 Reviews
Write a Review507 Reviews of Roel Ortiz
March 09, 2019
First Dealership Purchase; Absolutely Thrilled!! After purchasing 5 cars in the last 4 years, I finally decided to look at one from a dealership. Roel knocked it our of the park to say the least. Kno After purchasing 5 cars in the last 4 years, I finally decided to look at one from a dealership. Roel knocked it our of the park to say the least. Knowledgeable, fun, energetic, and most importantly, my advocate at the dealership. He got in and got everything done and closed the deal with his people with a price that was fair for both. I will definitely do business with him in the future and will be sending referrals to him. Dallas Lease Returns was great and if you work with them, ask for Roel, no matter what!! More
March 01, 2019
Responsive and easy process I found this company through an online channel and they responded in minutes. Process was extremely efficient and low pressure. I’ll be back for my I found this company through an online channel and they responded in minutes. Process was extremely efficient and low pressure. I’ll be back for my next purchase. More
February 28, 2019
Great Help Great Dealership. Great selection of cars. Good system and organization. Roel was very helpful and still continues to be attentive. Talk to Roel next Great Dealership. Great selection of cars. Good system and organization. Roel was very helpful and still continues to be attentive. Talk to Roel next time you visit Dallas Lease Returns More
February 27, 2019
Tundra desde Amarillo Estoy muy contento por el trato de ROEL Al comprar el vehículo que necesitaba Gracias por todo la atención brindada en el trato. Gracias Roel! Estoy muy contento por el trato de ROEL Al comprar el vehículo que necesitaba Gracias por todo la atención brindada en el trato. Gracias Roel! More
February 26, 2019
Honda pilot Roel is a very nice employee in Dallas lease returns dealer wonderfully taking care of customers in terms of communication. He is very active and smar Roel is a very nice employee in Dallas lease returns dealer wonderfully taking care of customers in terms of communication. He is very active and smart in terms of selling car. Tha Cuatomer More
February 25, 2019
First car purchase After weeks of research and dealing with salesman after salesman at dealerships, we stopped by Dallas Lease Returns to look at an Audi A7. It was un After weeks of research and dealing with salesman after salesman at dealerships, we stopped by Dallas Lease Returns to look at an Audi A7. It was unbelievable how simple the process was in comparison to OEM dealerships. We met with Ken Purnell, who pulled the car out for us and gave us the facts without a filter. He then redirected us to Roel Ortiz who was more than helpful in closing out the deal. Both salesmen were extremely approachable and didn’t make us feel rushed into a purchase. They were aware of the few faults on the car and were more than willing to fix any issues and deliver us the car in tip-top shape. I would highly recommend Dallas Lease Returns and going to Roel Ortiz if interested in a near perfect used vehicle. More
Other Employees Tagged: Kris Gaerlan
February 22, 2019
They’re THE BEST!!! Y’all.. I am a young, first time car buyer. This was a really big step for me, so naturally anxieties would arise.. but they eased it all! They found Y’all.. I am a young, first time car buyer. This was a really big step for me, so naturally anxieties would arise.. but they eased it all! They found me the BEST car with a rate that I couldn’t even get at cash car dealerships, helped me find affordable insurance, and so much more!! When i say they hooked me up.. y’all, they did their thing. Everyone was personable and I was in and out in no time!! Thankful for Ken Purnell and Roel Ortiz for putting this all together, I can’t stop smiling lol. More
Other Employees Tagged: Ken Purnell
February 20, 2019
Great Expierience found the car on line visited as a walk in. Roel helped immediately without the typical high pressure.Great car at a great price, I will be back for found the car on line visited as a walk in. Roel helped immediately without the typical high pressure.Great car at a great price, I will be back for my next purchase. . More
February 20, 2019
Great Price and Great Vehicle I am very pleased with my purchase of a 2015 Toyota Tacoma from Dallas Lease Returns. The truck I bought had low mileage and was listed at a reasonab I am very pleased with my purchase of a 2015 Toyota Tacoma from Dallas Lease Returns. The truck I bought had low mileage and was listed at a reasonable price. I talked to the sales manager Roel Ortiz and he worked with me. I test drove the truck and it had no issues and he even had the truck delivered to me after it was detailed and filled the gas tank to full. He even made sure the tires were in good shape by buying a new one for it after we found out one of them had a slow leak. I was anxious about spending all my money on a truck that would be delivered afterwards (in todays society you never can tell about shady characters), but Roel had the truck delivered as promised and I'm so happy with my truck. I absolutely advise anyone that he's trustworthy and honest. More
February 17, 2019
My first car, a 5-star experience After weeks of research and dealing with salesman after salesman at dealerships, we stopped by Dallas Lease Returns to look at an Audi A7. It was unbe After weeks of research and dealing with salesman after salesman at dealerships, we stopped by Dallas Lease Returns to look at an Audi A7. It was unbelievable how simple the process was in comparison to OEM dealerships. We met with Ken Purnell, who pulled the car out for us and gave us the facts without a filter. He then redirected us to Roel Ortiz who was more than helpful in closing out the deal. Both salesmen were extremely approachable and didn’t make us feel rushed into a purchase. They were aware of the few faults on the car and were more than willing to fix any issues and deliver us the car in tip-top shape. I would highly recommend Dallas Lease Returns and going to Roel Ortiz if interested in a nearly perfect used vehicle. More
Other Employees Tagged: Ken Purnell

