Roel Ortiz | Page 40

Great experience I had a great experience with Roel Ortiz at Dallas Lease Returns. He was very straightforward and upfront. When I contacted him about one of the veh I had a great experience with Roel Ortiz at Dallas Lease Returns. He was very straightforward and upfront. When I contacted him about one of the vehicles, he personally took it for a test drive before my visit. When there were some minor issues with it, he let me know immediately and we started looking for another. The next truck was perfect and a great deal! I would highly recommend (and return to) Roel and DLR for any future vehicle purchase. More

Report | Print

Unparalleled Experience We recently came across Dallas Lease Returns in the search for our new family vehicle and we could not be more grateful. We worked with Roel Ortiz and We recently came across Dallas Lease Returns in the search for our new family vehicle and we could not be more grateful. We worked with Roel Ortiz and felt he went above and beyond to help us with what we were looking for. The communication was constant and afforded a certain clarity and personableness that you don’t always find other places. Besides the friendly and helpful staff, the prices they offer are more than fair. We could not have been happier working with them and should the future allow us to do so again, we absolutely will. More

Report | Print

Very smooth they went out of there way to help me. Lisa & Roel made my car purchase very easy, I would recommend using Dallas Lease Returns to anyone interested in purchasing a vehicle. I could not hav Lisa & Roel made my car purchase very easy, I would recommend using Dallas Lease Returns to anyone interested in purchasing a vehicle. I could not have had a better experience anywhere else. More

Report | Print

Great service Received a great truck at a great price. Service was fantastic. No pressure and no problem getting the financing. Roel Ortiz is an excellent salesman Received a great truck at a great price. Service was fantastic. No pressure and no problem getting the financing. Roel Ortiz is an excellent salesman to work with. More

Report | Print

Easy, fast, honest. Roel was amazing, zero pressure, did what he said he would do. Even ensuring to send the glass guy to my house to take care of some rock chips. I high Roel was amazing, zero pressure, did what he said he would do. Even ensuring to send the glass guy to my house to take care of some rock chips. I highly recommend checking out DLR for your new car, and if you don't have a guy, reach out to Roel Ortiz. More

Report | Print

Amazing experience! Roel did an amazing job meeting all my needs and exceeded my expectations. Always friendly, always courteous and always honest. A+++ Will buy from hi Roel did an amazing job meeting all my needs and exceeded my expectations. Always friendly, always courteous and always honest. A+++ Will buy from him again. More

Report | Print

Awesome, Great, Excellent A friend gave me Roel's number and said give him a call, I know he can help you get a car. I was very afraid to call. I called and left a message. Ro A friend gave me Roel's number and said give him a call, I know he can help you get a car. I was very afraid to call. I called and left a message. Roel, called back and was the nicest guy. I told him my situation and told him I didn't have a lot of money. He said come see me on Thursday. I went Thursday to meet him, when I tell you this man is an ANGEL from Heaven. He gave me a 2014 Ford Escape. He delivered it to me on Friday September 14, 2018. I have not met a person this nice in a long time. He is the BEST, NICEST, guy to buy a car from. I appreciate his faithfulness towards people. More

Report | Print

R. Ortiz Had a very pleasant buying experience. Roel Ortiz went above and beyond to make my purchase convenient. Updated me daily during the process. I was an Had a very pleasant buying experience. Roel Ortiz went above and beyond to make my purchase convenient. Updated me daily during the process. I was an out of town shopper and finding a day off to make the trip was difficult. He made everything work within my schedule. I feel like there may have been 4-500 dollars left we could have negotiated in our deal but like I told my wife with Roel I got that much just in customer service and was happy to pay it. Complete opposite experience than what I had over the last few months with other dealers. More

Report | Print

Great service VERY GOOD SERVICE .THEY PUT A LOT OF EFFORTS TO GET ME THE EXACT JEEP I WANTED AND THE PAYMENT I CAN AFFORD.THANKS A LOT GUYS!!! VERY GOOD SERVICE .THEY PUT A LOT OF EFFORTS TO GET ME THE EXACT JEEP I WANTED AND THE PAYMENT I CAN AFFORD.THANKS A LOT GUYS!!! More

Report | Print

Car purchase made extremely easy I was a little nervous about buying a car out of state, but after talking to Roel for the first time, I knew my experience would be an easy one. I co I was a little nervous about buying a car out of state, but after talking to Roel for the first time, I knew my experience would be an easy one. I couldn’t have picked a better dealership or salesman. He went above and beyond to make sure everything went smoothly. I have already recommended him to several friends and family members! More

Report | Print