Roel Ortiz | Page 40

Wonderful and Efficient experience Had an amazing car buying experience. Browsed the cars with no pressure and when I chose one, I had all the information and financing options within Had an amazing car buying experience. Browsed the cars with no pressure and when I chose one, I had all the information and financing options within minutes. No back and forth between managers and the annoying wait time. Our salesman, James, was patient and explained everything with ease. He even made accommodations to hold our vehicle for us, since we had to wait a few days to purchase. Great, loyal dealership and will definitely use them again in the future! More

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Great car buying experience It was a terrific experience working with Roel at Dallas lease returns. He was always prompt, upfront, and gave true and honest detail about the car. It was a terrific experience working with Roel at Dallas lease returns. He was always prompt, upfront, and gave true and honest detail about the car. He was responsive and reasonable in everything he did. I would highly recommend working with him. I now have a car guy. If you do look at a car at this dealership, make sure you ask for Roel. More

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great great!!! Everything was excellent, my second purchase in less than 2 years. I will definitely keep buying here. I am always referring friends to this dealershi Everything was excellent, my second purchase in less than 2 years. I will definitely keep buying here. I am always referring friends to this dealership More

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Clean cars, fast friendly service is GREAT!!! While I'm not a big fan of the overnight "Lead Generators" that want your email/phone number and have limited knowledge, I was VERY impressed with R While I'm not a big fan of the overnight "Lead Generators" that want your email/phone number and have limited knowledge, I was VERY impressed with Roel and how quickly he was able to put my deal together! I found the car I was interested in at 3am, I was not contacted the following morning so I contacted the dealership and Roel took it from there, long story short he was had everything done and waiting for me in about three hours and the transition to my new car was seamless. They have a vehicle to fit everyone's needs or desires and take very good care of you! I Love this place and look forward to purchasing many vehicles from Roel in the future. The Dealership is clean, the people are friendly, and the experience is wonderful!!! More

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Look for Roel Ortiz Customer from : Houston TX Dealer from : Dallas TX Best Of The Best Salesman: ROEL ORTIZ Web searching for a new/use car due to my car being tota Customer from : Houston TX Dealer from : Dallas TX Best Of The Best Salesman: ROEL ORTIZ Web searching for a new/use car due to my car being totaled out from a flood. Found the SUV that I wanted. Contacted Roel. Explained to me that he can ship the car out to location in Houston also if I couldn’t make it to Dallas. It was going to be no extra charge to ship it to Houston. Astounding to know! Everything was done over the phone and email! Saved me soo much time! I know what you are thinking, why buy a car without even test driving or seeing it in person?! Well if I remembered correctly it was a 10 day money back guarantee! So why not?! Paid a small deposit to hold the vehicle. Processed paper work. All in 2 days of time. Made my trip to Dallas and went in the office to sign my paperwork! Car was even more beautiful in person! Car had autocheck from experience and carfax! So double the check on actual mileage or any accidents! Went ahead and purchased extended warranty which was all worked into one payment! Roel went above and beyond to listen to my needs, my wants and my limits! He made sure to explain anything on the car even some small tiny rock chips that was clearly invisible in my eyes! Lol but I appreciated that! No gimmicks. Although finding the location was a bit tricky because it looks like a warehouse , don’t be skeptical. Walk on in the front door and me amazed at the showroom floor of cars!! This was by far the easiest. .. I repeat the easiest time I had ever had buying a car! I was not in the dealership for 4-7 hours like I use to! I got answers right when I asked a question! I am a woman and I can say... I went to go buy a car without my husband being there and not felt like I got ripped off!! Roel is soo well mannered, super knowledgeable, easy to talk to, calls you back when he says he is!! If all sales personnel can be this honest.. Id buy a car yearly! From follow up calls to text messages, he’s remarkable! All referrals I’m sending needs to get the Roel Ortiz treatment !! Will be back in 2 years once I’m done paying off this car!! More

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Easiest purchase yet! We were looking to buy a third vehicle for the family. We were navigating online and came across the vehicle we wanted. We sent a message on a Sunday We were looking to buy a third vehicle for the family. We were navigating online and came across the vehicle we wanted. We sent a message on a Sunday while they were closed. Not expecting a response until at least Monday. To our surprise, Roel Ortiz communicated with us within a few minutes. We spoke briefly and he told us he would make sure the vehicle was still in stock and will contact us on Monday. True to his word, he contacted us, finalized everything over the phone and online. We came in that Monday night and drove off without any hitches that same night. Definitely the easiest experience we've had purchasing a vehicle, Highly recommend these guys. They have a great selection of vehicles for any budget. Thanks again to Roel and the whole Dallas Lease Return team! More

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I know have “My Car Guy” This is now my second vehicle that I have purchased from Dallas Lease Returns. The experience is easy and I trust “my guy.” Professional staff and the This is now my second vehicle that I have purchased from Dallas Lease Returns. The experience is easy and I trust “my guy.” Professional staff and they really listen to what you want and need. Roel Ortiz is very patient and wants to make sure you have the perfect vehicle. FYI he is now looking for a third vehicle for me for the daughter. She is getting a car because the prices are excellent and they really find a payment that is perfect for me. More

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Thank for my first car! I took a little over a month to find a car, but I found exactly what I was looking for, pefect price, perfect mileage, and perfect condition. It’s the I took a little over a month to find a car, but I found exactly what I was looking for, pefect price, perfect mileage, and perfect condition. It’s the dream car I never knew I wanted. Roel took well care of us through the whole process and was patient as we looked through our options. Many thanks to him because he helped me find my first car and I was able to sign for it on my own! Lolis Mercado More

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🤗🙌🏾🤗🙌🏾 I ABSOLUTELY enjoyed my experience with Roel he’s was an ABSOLUTE blessing!! He did everything in his power to get things done! I’ve spread the word t I ABSOLUTELY enjoyed my experience with Roel he’s was an ABSOLUTE blessing!! He did everything in his power to get things done! I’ve spread the word to family and friends about the dealership as well as Roel. I’ll never buy another vehicle from anywhere else!!! More

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Great experience We had a great experience with Dallas Lease Returns, particularly Roel Ortiz. Roel was very honest and friendly during the whole car buying process an We had a great experience with Dallas Lease Returns, particularly Roel Ortiz. Roel was very honest and friendly during the whole car buying process and I have no hesitation in recommending him and Dallas Lease Returns. More

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