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Roel Ortiz
507 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
Spanish
Employee Video
507 Reviews
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507 Reviews of Roel Ortiz
December 29, 2017
Dream car Personal customer service is priceless, Roel gave us that and much more, contact him for assistance in purchasing your dream car, we did. Made our car Personal customer service is priceless, Roel gave us that and much more, contact him for assistance in purchasing your dream car, we did. Made our car purchase a great experience . More
by Boom Boom
December 28, 2017
PERFECTION Absolutely the perfect car buying experience. Fast, professional and total attention to every detail!! AWESOME!!! Dallas Lease Returns you have earn Absolutely the perfect car buying experience. Fast, professional and total attention to every detail!! AWESOME!!! Dallas Lease Returns you have earned a customer for life!! More
by Ptobin3
December 24, 2017
Easiest Vehicle Purchase I’ve Ever Made Roel helped us purchase a used Tahoe. He was incredibly nice, knowledgeable, and helpful. He was the only person we had to talk to as well. No hagg Roel helped us purchase a used Tahoe. He was incredibly nice, knowledgeable, and helpful. He was the only person we had to talk to as well. No haggling with a sales manager or anyone else. We live 2.5 hours from the warehouse/dealership so the entire deal was made over the phone including trade and financing. When we arrived the next day he had the vehicle shined up nice and it was exactly as promised. We did about 30 minutes of paperwork and drove off in our dream car at a great price. 5 STAR DEALERSHIP. More
by Scottw5713
December 01, 2017
Great experience My family and I loved our experience! They were not pushy which is always a plus when trying to find the perfect car for YOU. Every single car looked My family and I loved our experience! They were not pushy which is always a plus when trying to find the perfect car for YOU. Every single car looked brand new, they were so detailed with the cleaning. I will definitely be recommending this dealership. More
by Genesisc05
November 14, 2017
Hands down the best car buying experience I've ever had Without question, the easiest and best car buying experience I've ever had. Prices are better than anywhere in the area and other dealers can't even t Without question, the easiest and best car buying experience I've ever had. Prices are better than anywhere in the area and other dealers can't even touch them after haggling...which everyone hates anyway. They showed me their detailing shop and the work they were doing to my new truck and is as good or better than factory. I worked with Roel Ortiz and he was extremely responsive, friendly, forthright, and honest. I'll never buy from another dealer as long as I'm in the Dallas area. More
by MayerMR
October 17, 2017
Great experience I could not have asked for a better experience purchasing a car. Roel was tremendous and helped me select the perfect car. All of my future vehicle pu I could not have asked for a better experience purchasing a car. Roel was tremendous and helped me select the perfect car. All of my future vehicle purchases will be through Dallas Lease Returns. More
by S
September 14, 2017
OUTSTANDING...... Looking forward to purchasing my next car! The person that introduced me did just that. He was not acting like a salesman. He did evening possible to make sure I enjoyed my process and didn't h The person that introduced me did just that. He was not acting like a salesman. He did evening possible to make sure I enjoyed my process and didn't have and unwanted issues. More
by Fredreca Williams
September 01, 2017
Exceptional Cary Buying Experience Blanca delivered an exceptional car buying experience - from the start until well after the sale. She was quick to respond to my changing demands and Blanca delivered an exceptional car buying experience - from the start until well after the sale. She was quick to respond to my changing demands and did so with a positive attitude. I would not hesitate to recommend Blanca or Roel to my friends and plan to return in the next couple of years for my next purchase. More
by scottcar
Other Employees Tagged: Blanca Benitez
August 12, 2017
GREAT EXPERIENCE This company was so great in helping me buy my car. Ricky made the process so fast and easy. They are also very truthful! I would definitely recommend This company was so great in helping me buy my car. Ricky made the process so fast and easy. They are also very truthful! I would definitely recommend them. More
by Moooshell
Other Employees Tagged: Ricky Brockway
July 31, 2017
Excellent Purchasing Experience Roel Ortiz was awesome and super easy to work with. He went above and beyond to make sure we were happy and taken care of. I would totally buy from Ro Roel Ortiz was awesome and super easy to work with. He went above and beyond to make sure we were happy and taken care of. I would totally buy from Roel and Dallas Leasing again. More
by Sharyl Tate
