Roel Ortiz | Page 47

Great experience I could not have asked for a better experience purchasing a car. Roel was tremendous and helped me select the perfect car. All of my future vehicle pu I could not have asked for a better experience purchasing a car. Roel was tremendous and helped me select the perfect car. All of my future vehicle purchases will be through Dallas Lease Returns. More

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OUTSTANDING...... Looking forward to purchasing my next car! The person that introduced me did just that. He was not acting like a salesman. He did evening possible to make sure I enjoyed my process and didn't h The person that introduced me did just that. He was not acting like a salesman. He did evening possible to make sure I enjoyed my process and didn't have and unwanted issues. More

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Exceptional Cary Buying Experience Blanca delivered an exceptional car buying experience - from the start until well after the sale. She was quick to respond to my changing demands and Blanca delivered an exceptional car buying experience - from the start until well after the sale. She was quick to respond to my changing demands and did so with a positive attitude. I would not hesitate to recommend Blanca or Roel to my friends and plan to return in the next couple of years for my next purchase. More

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GREAT EXPERIENCE This company was so great in helping me buy my car. Ricky made the process so fast and easy. They are also very truthful! I would definitely recommend This company was so great in helping me buy my car. Ricky made the process so fast and easy. They are also very truthful! I would definitely recommend them. More

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Excellent Purchasing Experience Roel Ortiz was awesome and super easy to work with. He went above and beyond to make sure we were happy and taken care of. I would totally buy from Ro Roel Ortiz was awesome and super easy to work with. He went above and beyond to make sure we were happy and taken care of. I would totally buy from Roel and Dallas Leasing again. More

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Speedy, Courteous, and Professional Service I walked into Dallas Lease Returns on July 6th with my expecting fiance after speaking, in somewhat great detail, with Roel Ortiz via email and phone I walked into Dallas Lease Returns on July 6th with my expecting fiance after speaking, in somewhat great detail, with Roel Ortiz via email and phone conversation after eyeing a vehicle in particular. I was reluctant to move forward. Having purchased vehicles directly from dealerships before, I had braced myself for what I thought would be another long and arduous day of back-and-forth negotiations, bartering, and waiting. I'll happily admit that I was wrong. Mr. Ortiz and the other Dallas Lease Returns staff present that day were more than personable, accommodating, and caring. Roel was quick and precise to answer any questions and concerns I had about the purchase I was contemplating. The most impressive thing, again, was the speed of the entire process. I clocked everything at around ~4 hours; from entering, to test-driving, to finalizing paperwork. This is also more so an incredible feat due to the sheer fact that they do not have the number of staff your traditional dealership has. Roel has also been kind enough to check-in on my family and I, ensuring that the vehicle is up to our standards. To summarize, I had an amazing experience with Dallas Lease Returns, and I couldn't recommend this dealership, or Mr. Roel Ortiz enough. More

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Roel and Ricky were Awesome Roel Ortiz and Ricky Brockway were amazing and very kind. I was searching for a car online and I saw the car I like at Dallas Lease Returns. Next day Roel Ortiz and Ricky Brockway were amazing and very kind. I was searching for a car online and I saw the car I like at Dallas Lease Returns. Next day made a phone call and spoke to Roel. He said the car will be ready and ask for Ricky. Ricky was not pushy car salesmen or he doesn't need to call his "supervisor". He answered all my questions and couldn't be happier. After I took the car home I saw cracks on the windshield and I immediately text Role and Ricky their response was quick. Even though I bought the car as is they did the right thing and replace the windshield. I will tell everyone I know about my experience and send them to them. Meklit More

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Roel Ortiz was Sooo wonderful I pray about everything. This July 4th I was surfing Carguru and hit on Great Deal 2 times. Both vehicles, it turns out, belonged to Dallas Lease Retu I pray about everything. This July 4th I was surfing Carguru and hit on Great Deal 2 times. Both vehicles, it turns out, belonged to Dallas Lease Returns. Every time I hit on Great Deal, it turns out that at least one belongs to DLR. I took a leap of faith, and that was the greatest deal. Roel and his wife and staff, babysat my dog while I was vehicle shopping that same July 4th. Roel did more than anyone has EVER done to make sure I found MY F150. He had it delivered to my house 65 miles away, replaced expensive floor mats and gave fuel card. But, I felt like I was Special. DLR and Roel Ortiz are Awsome. Hit on Great Deal and take that leap!!! More

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Very pleasant experience Very knowledgeable and helpful staff, never felt pressured into buying a certain car. Really liked the fact that once they show you how to look up a c Very knowledgeable and helpful staff, never felt pressured into buying a certain car. Really liked the fact that once they show you how to look up a car price you were left along to roam at your leisure. More

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Ease and Convenience Dallas Lease Returns is a hidden gem. Roel was/is great to work with. He listens to your car needs and works with you like he is the one purchasing Dallas Lease Returns is a hidden gem. Roel was/is great to work with. He listens to your car needs and works with you like he is the one purchasing the car. A car buying experience that is truly refreshing. Customers for life. More

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