Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas | Page 23

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
548 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 5 mos

Industry Experience

29 yrs, 5 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

4.9

548 Reviews

Write a Review

548 Reviews of Roger Droukas

January 21, 2022

Dealership Rating
Employee Rating

As a single woman I walked into the dealership with more than my share of anxiety about the car buying process. Roger made me feel comfortable immediately. He was so helpful in helping me find exactly wha More

by Jstaszko01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2022

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

January 11, 2022

Dealership Rating
Employee Rating

Everyone is friendly and polite and they treat me with respect. They make it possible to get and appointment easy More

by DeeDee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Heiser Toyota responded

Dear Dee Dee, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 21, 2021

Dealership Rating
Employee Rating

The staffs are very accommodating. Our sales agent Roger, was very accommodating, warm and pleasant. I love the waiting lobby especially the one by the service department. More

by halterd27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff

Dec 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 14, 2021

Dealership Rating
Employee Rating

Roger has always gone above and beyond and makes the car buying experience fast and fun! More

by JENNIFEREAGON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Dec 23, 2021

Heiser Toyota responded

Dear Jennifer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 14, 2021

Dealership Rating
Employee Rating

I have been perching car’s from heiser for over 10 Years . I’ve had Roger as a car sales man . Working with Roger has always been a pleasure . I continue to go back to Heiser and will continue to do so😃 Th More

by LSH_RVR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed , Colt Grandstaff

Dec 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 13, 2021

Dealership Rating
Employee Rating

Roger mad everything very simple and efficient during the purchasing process. Things were presented clearly and the service was professional. The price was fair and upfront. I will work with Roger in the fut More

by Jerred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2021

Heiser Toyota responded

Dear Jerred, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 13, 2021

Dealership Rating
Employee Rating

Roger Droukas was great, as usual. I traded in my 21 Venza for a 22 Highlander because I needed more room. They had what I wanted coming in. The process was seamless. Wonderful customer service. More

by EAMESS1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

November 30, 2021

Dealership Rating
Employee Rating

Everyone we talked to was friendly, helpful & not pushy. Got a decent price and better financing than my credit union. Definitely will shop for a car there in the future. More

by sdsterling1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips , Colt Grandstaff, James

Dec 03, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

November 22, 2021

Dealership Rating
Employee Rating

No car was available at the site and has to wait for 4-6 months to get a new car. More

by jz53562
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. If there is anything we can help you with in the future, please feel free to reach out to our General Manager Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com. Thanks and have a great day!

November 17, 2021

Dealership Rating
Employee Rating

I worked with Roger to purchase my 2021 Rav4 Hybrid. He made the entire transaction, which included trading in my current vehicle, incredibly smooth! His positive demeanor and high energy made him a pleasu More

by afelhofer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new RAV4!

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