Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas | Page 26

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
548 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 5 mos

Industry Experience

29 yrs, 5 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

4.9

548 Reviews

Write a Review

548 Reviews of Roger Droukas

July 01, 2021

Dealership Rating

Dave did a great job delivering my car to my residence. General manager Pat Pomeranz is the best mgr in MKE when buying a truck!! More

by SCOTTLBERGER
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Shahat Mohamed , Bill Lawrence

Jul 06, 2021

Heiser Toyota responded

Dear Scott, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

June 18, 2021

Dealership Rating
Employee Rating

Roger and Jakub were great to work with. I also appreciated Chad for answering all my random questions. Also thanks to Pat Pmeranz, the best GM Heiser has for being Patient with delivery date. More

by ECURILLA23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Chad Covert, Jakub Kania , Khang Xiong and Nathan did great job detailing as well as assist with extra car transport

Jun 21, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

June 07, 2021

Dealership Rating
Employee Rating

Professional , helpful and friendly love the energy! All around great person 🙂 highly recommend Roger ! Don’t know how he does it but he is great! More

by KLee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania , Colt Grandstaff

Jun 10, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

May 28, 2021

Dealership Rating
Employee Rating

I had a positive experience buying my vehicle at Heiser Toyota. Al was great to work with and never pressured me to buy something I didn’t want. We found the right car for me and I would recommend anyone b More

by RACHELE
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain

May 28, 2021

Heiser Toyota responded

Dear Rachele, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

May 25, 2021

Dealership Rating
Employee Rating

This was one of the best experiences we have had when buying a car. The sales person listened to what we wanted and negotiated a great deal. He also did a wonderful job explaining the vehicle features More

by CGRIM512
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed , Goran Filipovic

May 28, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

May 10, 2021

Dealership Rating
Employee Rating

I was very pleased with the purchasing process of my new Toyota Camry! I test drove 2 cars and I’m sure I made the right choice. More

by RACHELE
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Shahat Mohamed

May 12, 2021

Heiser Toyota responded

Dear Rachele, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Camry!

May 07, 2021

Dealership Rating
Employee Rating

Excellent service a a a a a a a a a a a a a a a a a a a a a a a More

by COREYMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Al Hussain, James Hicks III , Shane Albrecht, Bob Arciszewski, Goran Filipovic, Kevin Garski, Bill Lawrence

May 07, 2021

Heiser Toyota responded

Dear Corey, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 07, 2021

Dealership Rating
Employee Rating

This was the seventh Highlander plus 7 Rav4s that we've purchased from Heiser since 2008. Their sales staff and follow up service folks have been excellent. Highly recommended this dealership. More

by mnpmcdee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz , Colt Grandstaff, Bill Lawrence

May 07, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you've continued to have a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

May 05, 2021

Dealership Rating
Employee Rating

Mary Ann Scaffidi and her team are the best!!! Honest and fair people selling good reliable cars. Roger, Chad, Jessica, all very courteous and attentive. Heiser changed the timing chain, water pump for us be More

by MAHMOOD GOHAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Heiser Toyota responded

Dear Mahmood, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new rides!

May 03, 2021

Dealership Rating
Employee Rating

Great costumer service, I only wish they knew how to figure out my sitting adjustment that I never got to set up since new, Toyota should have all they team trained to details that come up More

by Martpicudo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 04, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and valuable feedback! We sincerely apologize for any inconvenience we may have caused regarding your sitting adjustment. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to reach out to our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com if you have any additional questions or concerns. Thanks and have a great day!

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