Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas | Page 25

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
548 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 5 mos

Industry Experience

29 yrs, 5 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

4.9

548 Reviews

Write a Review

548 Reviews of Roger Droukas

October 09, 2021

Dealership Rating
Employee Rating

They made my buying experience wonderful, fast, and everyone is very friendly! We buy all of vehicles from Heiser Toyota. More

by Angie.vicari
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Jessica Phillips , Goran Filipovic

Oct 11, 2021

Heiser Toyota responded

Dear Angie, Thank you for taking the time to leave us a 5-star review! We are thrilled to see that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 09, 2021

Dealership Rating
Employee Rating

Heiser made it easy for me to order the truck of my dreams. Roger was great! More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Heiser Toyota responded

Dear Chris, Thank you for taking the time to leave us a 5-star review! We are thrilled to see that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new truck!

September 11, 2021

Dealership Rating
Employee Rating

Everything was solid and fun. Just wish the process was just little slower /chill. All in all tho. No complaints what so ever. Taco trucks for life! More

by MONSTER_NOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Shahat Mohamed, Jason Larner , Colt Grandstaff

Sep 22, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 22, 2021

Dealership Rating
Employee Rating

Friendly staff and great service. Roger was able to get us a truck of our liking and affordablity. Answered all questions and went over all the features of my new vehicle More

by CARPKILLER73
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Aug 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 20, 2021

Dealership Rating
Employee Rating

I would highly recommend buying a car at Heiser. Everyone is very helpful and friendly. Rogers was very patient with us while making our decision. More

by J2KORNELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert , Colt Grandstaff

Aug 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 04, 2021

Dealership Rating
Employee Rating

Great customer service from the sales and financing departments. We found the car online and the vehicle was exactly as advertised online. I definitely recommend them. More

by Jas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Goran Filipovic

Aug 12, 2021

Heiser Toyota responded

Dear Jas, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 29, 2021

Dealership Rating
Employee Rating

This dealership is very kind and helpful. They are courteous and efficient. They have been understanding and thoughtful. They seemed to cover all my concerns. More

by ACSYSTEM3957
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Lorri Aiono-Dimoff , Goran Filipovic, Colt Grandstaff

Jul 29, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 21, 2021

Dealership Rating
Employee Rating

I would definitely recommend this place and go to Rogers He is very flexible and helpful.He also answered all of my questions to the best of his knowledge and if he didnt know he would find it for us. Thank More

by LSH_RVR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 10, 2021

Dealership Rating
Employee Rating

Customer service doesn’t get any better anywhere else. I always have been treated very well dealing with everyone at Heiser and I would be happy to recommend them to anyone for anything. More

by Kam Donnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski, Jason Kent, Mike Marx, Taylor Nelson

Jul 15, 2021

Heiser Toyota responded

Dear Kam, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 08, 2021

Dealership Rating
Employee Rating

Great service, care, attention to detail, value, reliability and would recommend to check out this dealer to any one looking for a vehicle new or used. More

by ROCKDOG56
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Chad Covert

Jul 15, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

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