Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas | Page 31

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
548 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 5 mos

Industry Experience

29 yrs, 5 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

4.9

548 Reviews

Write a Review

548 Reviews of Roger Droukas

June 20, 2020

Dealership Rating
Employee Rating

This was my very first car purchase. My sales associate was awesome and very patient with my indecisiveness. I was originally looking at a certified used car, but ended up leasing a CHR. More

by EAMESS1952
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Jun 22, 2020

Heiser Toyota responded

Dear valued customer, we are so happy you were able to find the perfect vehicle at Heiser. Welcome to the Heiser family! We truly appreciate your business and look forward to seeing you for your future service needs. Enjoy your new CHR and have a fantastic day!

June 18, 2020

Dealership Rating
Employee Rating

Very good I was in for my 5000 mile service. The staff was good and i felt safe in the environment. They were done with the service prior to the time they had More

by CAROL.MCCARTHY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 22, 2020

Heiser Toyota responded

Carol, thank you for your review! We are happy you had a great and safe experience. That is what we strive for! We appreciate your business and look forward to seeing you again in the future. Have a great day!

June 12, 2020

Dealership Rating
Employee Rating

Always a five star service department Used the Heiser service department for over 30 years and was never disappointed! With the COVID-19, I was so impressed how they took distancing, masks More

by JUDYEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jun 22, 2020

Heiser Toyota responded

Dear valued customer, thank you! Thank you for trusting Heiser with taking care of your vehicle needs and thank you for your business. We truly appreciate you! We look forward to seeing you in the future. Have a great day!

June 11, 2020

Dealership Rating
Employee Rating

Always Excellent Customer Service is always great whenever I am at Heiser. Love to visit with my guy Roger Droukas when I come in for oil changes, etc. :) More

by KRISTEN.THATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Heiser Toyota responded

Kristen, thank you for your business! We appreciate your review and feedback. We look forward to seeing you in the future. Have a wonderful day!

June 02, 2020

Dealership Rating
Employee Rating

Loved the selection of vehicles with the amenities I was looking for... very easy and enjoyable buying experience. Was able to do everything over email and text and vehicle was ready same day. Love my new More

by AMore
Recommend Dealer
Yes
Jun 22, 2020

Heiser Toyota responded

Dear valued customer, thank you so much for your review!! We truly appreciate your business. We are happy to hear you are loving your new RAV4! Welcome to the Heiser Family! Have a great day!

May 22, 2020

Dealership Rating

Dana S is amazing! I really enjoy taking my car to be serviced at Heiser Toyota because of the personal care and concern of the receptionists and workers. Dana Schilz k More

by tom.saleska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Schilz

May 28, 2020

Heiser Toyota responded

Dear Tom, Thank you very much for taking the time to recognize our service department! We appreciate the opportunity to earn your business and thank you for choosing Heiser Toyota. Happy Motoring!

May 22, 2020

Dealership Rating
Employee Rating

Car Purchase Review All of the staff at Heiser Toyota were extremely helpful and kind. Roger was great to work with and I appreciated all of his help during my first car More

by NPNELSON1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2020

Heiser Toyota responded

Dear Valued Customer, Thank you very much for taking the time to recognize Roger! We appreciate the opportunity to earn your business and thank you for choosing Heiser Toyota. Happy Motoring!

May 19, 2020

Dealership Rating
Employee Rating

Leased a vehicle and Roger was attentive Professional Leased a vehicle and Roger was attentive Professional and friendly. Everyone was professional informative and used social distancing with mask. Happ More

by mrskg1
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed , Maureen Calmes

May 20, 2020

Heiser Toyota responded

Thank you very much for your positive feedback of your purchase experience with our staff member Roger! We appreciate the opportunity to earn your business and hope to see you soon. Heiser Toyota

April 30, 2020

Dealership Rating
Employee Rating

Roger worked with me on getting me out of a vehicle I was leasing that I was paying too much a month for and it wasn’t worth it! I told him I’ve always wanted a Toyota Tacoma since I was a teenager. He worke More

by Mikayla
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Apr 30, 2020

Heiser Toyota responded

Dear Mikayla, We are so happy to hear Roger was able to help you get into your dream car! We appreciate the opportunity to earn your business and look forward to seeing you again. Happy driving in your new Tacoma! Heiser Toyota

April 29, 2020

Dealership Rating
Employee Rating

Everyone we worked with was very helpful and the process was made very easy. We would highly recommend this dealership and will return for future auto needs. More

by QMAY1982
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Apr 29, 2020

Heiser Toyota responded

Dear Valued Customer, Thank you very much for the positive feedback on your sales experience with us. We appreciate the opportunity to earn your business and hope to see you again. Happy driving!

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