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Roger Droukas
Roger Droukas | Page 30
Sales & Leasing Consultant
Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224
548 Reviews
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
29 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
548 Reviews
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548 Reviews of Roger Droukas
Verified Customer
September 21, 2020
Roger was great to deal with and answered all of my questions about the vehicle. The process was very easy and I never felt pressured along the way. questions about the vehicle. The process was very easy and I never felt pressured along the way. More
by AndyS
Other Employees Tagged: Shahat Mohamed
September 11, 2020
I have been with Heiser Toyota for 10 years and the I have been with Heiser Toyota for 10 years and the quality of their personnel is top notch. There is no other dealership that I will trust mo I have been with Heiser Toyota for 10 years and the quality of their personnel is top notch. There is no other dealership that I will trust more than this one. Thank you to ALL who work there. ♥️ More
by JC18
Other Employees Tagged: Joe Kuckuk, Vincent Lor , Bob Arciszewski, Dana Schilz
September 08, 2020
Fantastic service from start to finish. Easiest transaction I have ever had. All the staff we worked with were exceptional and professional. I highly recommend this dealership!! transaction I have ever had. All the staff we worked with were exceptional and professional. I highly recommend this dealership!! More
by BEN61
Other Employees Tagged: Pat Pomeranz, Shahat Mohamed
August 25, 2020
I choose Heiser mainly because they would deliver a new Rav4 to my home during CODIV-19. My only contact was Roger Droukas. I wanted a no nonsense delivery with no sales pitch and only the relavent documen Rav4 to my home during CODIV-19. My only contact was Roger Droukas. I wanted a no nonsense delivery with no sales pitch and only the relavent documents to sign off. Roger delivered exactly what I wanted. He then gave me a tour of the new car features. Very satisfied with the interaction with Roger. More
by W9JCC
August 24, 2020
Always exceptional sales with Roger. He makes the experience hassle free, which is why we have purchased five Toyota’s with Heiser even if it’s not the closest dealer experience hassle free, which is why we have purchased five Toyota’s with Heiser even if it’s not the closest dealer More
by Wkoz
Other Employees Tagged: Shahat Mohamed
July 15, 2020
Best Experience you can trust Roger is always great to deal with and you feel like you’re getting an honest deal. Sales Manager is pleasant to deal with and offers you the best dea Roger is always great to deal with and you feel like you’re getting an honest deal. Sales Manager is pleasant to deal with and offers you the best deal they can do. More
by MBSUSA1
Other Employees Tagged: Shahat Mohamed
July 09, 2020
I emailed Heiser Toyota (as well as 4 other dealers) late on a Saturday afternoon. Received a call within minutes. They did not have the color of the vehicle we wanted, but had one shipped in three days late on a Saturday afternoon. Received a call within minutes. They did not have the color of the vehicle we wanted, but had one shipped in three days later. We bought from them immediately after. Great price. Great service. I could not be happier with Heiser Toyota! More
by KEVINKELTNER
Other Employees Tagged: Brett *****
June 25, 2020
They assisted us based on our needs and wants. The team did a great job in helping us to choose the right car for us. did a great job in helping us to choose the right car for us. More
by GALE_GADDI
Other Employees Tagged: Pat Pomeranz, Shahat Mohamed
June 21, 2020
I had an inquiry on the website and was reached out by customer service manager Trevor Tucek! He was a great help! Very attentive to everything and was very understanding to my schedule of fitting in an a customer service manager Trevor Tucek! He was a great help! Very attentive to everything and was very understanding to my schedule of fitting in an appointment for me to come in as times when I had to cancelled. When I finally was able to come in, I was matched up to salesman Roger! He made my experience so easy and comfortable without ever being pushy. He explained options of what Heiser offers as that may be in used cars sales, financing used and new or leasing. He found me the perfect RAV4 XSE after listening to everything I wanted in car! We were able to work on a deal through the finance department with Shahat and everything worked out great! Shahat really worked closely with me in trying to secure a good leasing deal after various times due to my circumstances. He never made me feel less worthy as a customer nor ignored any of my concerns. I really appreciate the communication skills and teamwork starting from Trevor, to Roger and then to Shahat. I highly recommend Heiser to family and friends because of the great customer service I received! Thanks Heiser!! More
by PANGHANG95
Other Employees Tagged: Shahat Mohamed , Trevor Tucek
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