Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas | Page 37

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
548 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 5 mos

Industry Experience

29 yrs, 5 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

4.9

548 Reviews

Write a Review

548 Reviews of Roger Droukas

September 18, 2019

Dealership Rating
Employee Rating

2nd Lease with Heiser! Bill and Shahat were awesome getting me into my second leased vehicle. They answered all of my questions and made me feel well taken care of. I am e More

by TINA M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed , Bill Lawrence

Sep 19, 2019

Heiser Toyota responded

Dear Tina, Thank you for the great review! We are so happy to hear that your experience with us continues to meet your expectations. We greatly appreciate your business and we look forward to seeing you again in the future. Happy driving!

September 13, 2019

Dealership Rating
Employee Rating

Roger Droukas is awesome Buy from Heiser and Roger! The experience was second to none. They helped navigate all the challenges and made it so easy to buy! Love this place. More

by BALTZCHIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Sep 13, 2019

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! We're so happy to hear that you had a great and easy experience with Heiser and the team. Thank you for choosing Heiser, we greatly appreciate your business. Enjoy your new ride!

September 11, 2019

Dealership Rating
Employee Rating

Never thought I would buy a PRIUS! I got a great deal and didn't have to bring a crowbar. They took my trade and gave me a great bottom line! Couldn't ask for more. Thanks ROGER! More

by DAVISPJ679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Sep 11, 2019

Heiser Toyota responded

Dear Davis, Thank you for the great review! We are happy to hear that we helped to find what you were ultimately looking for. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new Prius!

August 31, 2019

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Employee Rating

Purchasing a used car We were buying a car for a new driver in the family. It was our first time purchasing a used car. Roger was fantastic in finding a safe vehicle for us More

by Sblank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2019

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are always happy to help. Glad to hear that Roger helped to make your experience with us a great one. We greatly appreciate your business and we look forward to seeing you again in the future. Hope your new driver is enjoying their new ride!

August 31, 2019

Dealership Rating
Employee Rating

Professional service The service representative was very friendly and efficient checking me in. Service on my car was finished in a timely manner. The dealership has a co More

by SCHEUNEMANNMARY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Schilz

Sep 03, 2019

Heiser Toyota responded

Dear Mary, Thank you for the 5-star review! We are happy to hear that your visit with us was fast and efficient. We appreciate your business and we hope to see you again in the future!

August 30, 2019

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Employee Rating

Mr Al Hussain’s best Custmor service Everyone was very nice to work with!Mr Al Hussain is very nice,polite,friendly.He worked with us to make sure we got the best deal possible.I’ve been More

by Amit jaiswal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Al Hussain, Shahat Mohamed , Lis Arendorfer-Mess, Maureen Calmes, Jaime Flynn, Christopher Hintze, Taylor Nelson

Aug 30, 2019

Heiser Toyota responded

Dear Amit, Thanks so much for the 5-star review! We are so happy to hear that you had a great experience with us. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 28, 2019

Dealership Rating
Employee Rating

Awesome!!! My experience was outstanding again with Heiser Toyota and Roger. From start to finish my leasing experience agin went perfect. Very knowledgeable and More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Bob Arciszewski, Lis Arendorfer-Mess, Greg Garski, Kevin Garski, Chue Lee, Goran

Aug 28, 2019

Heiser Toyota responded

Dear Chris, Thank you for the positive feedback! We are so happy that Roger and the rest of the Heiser team helped to make this experience go smoothly for you. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

August 28, 2019

Dealership Rating
Employee Rating

Great experience We had a great experience buying our car at Heiser. First time customer and it was a pleasant surprise. Roger worked with us getting the car with the More

by MEXICOAMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Aug 28, 2019

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are always happy to help. Thank you for choosing Heiser and we hope to see you again soon. Welcome to the Heiser family of owners! Enjoy your new ride!

August 27, 2019

Dealership Rating
Employee Rating

Enjoyable buying experience. The purchase of my recent Rav4 was an easy going and a fun experience with no pressure. I will definitely come back to this dealership for my future More

by DISTOCK5246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Shahat Mohamed

Aug 27, 2019

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We're so happy to hear that this was a easy going and fun experience for you. We greatly appreciate your business and we are looking forward to seeing you again in the future. Hope you're enjoying your new Rav4!

August 26, 2019

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Employee Rating

Roger made buying a car very easy! I just recently bought a used Toyota Highlander from Roger Droukas. He made the entire process quite easy. He has a lot of knowledge and answered all More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed , Bill Lawrence

Aug 26, 2019

Heiser Toyota responded

Dear Amy, Thank you for the great review! We are happy to hear that Roger has provided you with a positive experience. Thank you for choosing Heiser and we hope to see you again in the future. Happy driving!

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