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Roger Droukas
Roger Droukas | Page 38
Sales & Leasing Consultant
Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224
550 Reviews
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
29 yrs, 9 mos
Industry Experience
29 yrs, 9 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
550 Reviews
Write a Review
550 Reviews of Roger Droukas
August 27, 2019
Enjoyable buying experience. The purchase of my recent Rav4 was an easy going and a fun experience with no pressure. I will definitely come back to this dealership for my future The purchase of my recent Rav4 was an easy going and a fun experience with no pressure. I will definitely come back to this dealership for my future purchases. More
by DISTOCK5246
Verified CustomerOther Employees Tagged: Pat Pomeranz, Shahat Mohamed
August 26, 2019
Roger made buying a car very easy! I just recently bought a used Toyota Highlander from Roger Droukas. He made the entire process quite easy. He has a lot of knowledge and answered all I just recently bought a used Toyota Highlander from Roger Droukas. He made the entire process quite easy. He has a lot of knowledge and answered all of my questions very honestly. It was not stressful at all! More
by Amy
Other Employees Tagged: Shahat Mohamed , Bill Lawrence
August 24, 2019
Roger Droukas was Great!! The whole car buying experience was Great! Lots of information given without high pressure. I was actually very (happily) surprised. I would recomm The whole car buying experience was Great! Lots of information given without high pressure. I was actually very (happily) surprised. I would recommend this dealership to anyone. Thank you Heiser! More
by SKI2836
Other Employees Tagged: Shahat Mohamed , Bill Lawrence
August 19, 2019
Great dealership. Heiser has been taking care of my family vehicle sales and service needs since the 80s. People I trust. Great vehicles. When service is required, I tr Heiser has been taking care of my family vehicle sales and service needs since the 80s. People I trust. Great vehicles. When service is required, I trust them to take care of us. More
by kmduvern
Other Employees Tagged: Chue Lee, Joe Vicari
August 17, 2019
Buying a Camry My experience was very positive. This dealership is an efficiently run operation staffed by friendly people. They let the cars speak for themselves My experience was very positive. This dealership is an efficiently run operation staffed by friendly people. They let the cars speak for themselves in terms of their appeal, There is no high pressure tactics More
by CKIRMIS
August 16, 2019
Awesome as Usual I have been leasing Camrys for many years now through Heiser. Everyone is very professional and courteous. I like how much of the preliminary paperwor I have been leasing Camrys for many years now through Heiser. Everyone is very professional and courteous. I like how much of the preliminary paperwork can be done ahead of time. It really expedites the effort. More
by JOSEPHMICHELI
August 14, 2019
Excellent and quick service I had to take my new car in for the first tire rotation. The rotation and service point checks were all completed quickly and I was on my way in abou I had to take my new car in for the first tire rotation. The rotation and service point checks were all completed quickly and I was on my way in about 45 minutes for what was said would be approximately an hour appointment. More
by LBRUSHABER
Other Employees Tagged: Dana Schilz
August 03, 2019
Great experience! James was extremely attentive and paid close attention to our needs throughout the process of buying a new Rav4. We did challenge him with a number o James was extremely attentive and paid close attention to our needs throughout the process of buying a new Rav4. We did challenge him with a number of specific requests, but he was up to the challenge. Shahat did a great job on a very busy day of getting to the point and not trying to push anything we didn't want or need. Roger was well versed on the technology details regarding Apple Car Play and helping my wife easily understand how to best utilize the options. Pat was able to locate the exact car we were looking for and made sure our pricing was fair for both parties. More
by MBARRY3
Other Employees Tagged: Pat Pomeranz, James Hicks III, Shahat Mohamed
July 31, 2019
Roger I found him amiable and a good salesperson. I also enjoyed meeting Jessica. We are having fun with our car. It makes me miss my husband a little more I found him amiable and a good salesperson. I also enjoyed meeting Jessica. We are having fun with our car. It makes me miss my husband a little more as he’s not here to share. I will be coming in for window tinting. The dash is hard to see in the sun. Also I need a third key, because I’m C.O.D. about keys. ( Even though the car warns me when I leave it in.). Then I fear I’ll leave it somewhere else. Susan Lane ( I still miss my other car- weird) More
by Susan Lane
July 31, 2019
First time car buyer . I worked with a sales representative named Roger at Heiser Toyota, he worked hard to help me understand the difference between buying, leasing, etc. . I worked with a sales representative named Roger at Heiser Toyota, he worked hard to help me understand the difference between buying, leasing, etc. He made me feel welcomed and never pushy towards me signing any paper without full knowledge of what I was getting into. I was allowed to reason with him and to express my concerns, questions, and reservations without being made to feel like I was being taken advantage of. Roger allowed me to take my time and think about what was being stated prior to making a decision. I feel like, by the time I left with a car, I had full knowledge of my monthly payment, the insurance changes to my insurance, the warranties I had available to me, and the leasing I was being given. I asked specific questions as to what my maximum monthly payment would be with each car I tested and was given the min/max ranges per car. Highly recommend. More
by KELSEYLEE.BOYLE
