Roger Droukas | Page 52
Sales & Leasing Consultant
Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
29 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
548 Reviews
Write a Review548 Reviews of Roger Droukas
May 25, 2017
Great customer service! Recently went to Heiser and bought a car from Roger D. He was incredibly helpful, very polite and professional. Highly recommend everyone to come see Recently went to Heiser and bought a car from Roger D. He was incredibly helpful, very polite and professional. Highly recommend everyone to come see him! More
May 24, 2017
Dealing with Roger Droukas & Heiser Toyota is always great Fifth purchase from Roger Droukas at Heiser. He knows his job and always delivers a great vehicle at a price that beats the competition. If you want Fifth purchase from Roger Droukas at Heiser. He knows his job and always delivers a great vehicle at a price that beats the competition. If you want the best service ask for Roger. More
May 13, 2017
Roger is the best This is our 5th car from Roger. He is the reason why we come back to Heiser. I love that there is no haggling with Roger. He is incredible to dea This is our 5th car from Roger. He is the reason why we come back to Heiser. I love that there is no haggling with Roger. He is incredible to deal with. More
Other Employees Tagged: James Hicks III
May 07, 2017
Fair, Fast, and Friendly After being a loyal customer of another dealer (10 cars purchased over more than a decade) I was astonished at how careless they'd become with our rel After being a loyal customer of another dealer (10 cars purchased over more than a decade) I was astonished at how careless they'd become with our relationship. Disrespectful, rude and unhelpful, with just one exception -- our primary sales contact. As a result we went to Heiser. Roger was amazing. Respectful, courteous, friendly, and very helpful. Heiser made a much more generous offer for our trade, offered a better price for the car we wanted, and made the whole process enjoyable. We felt very comfortable and confident buying from Heiser, and we definitely will be back. More
Other Employees Tagged: Pat Pomeranz , Zach Doro
May 02, 2017
Outstanding Customer Service in Purchasing Used Vehicle My wife and I recently purchased a 2014 Toyota Highlander from Heiser Toyota in Milwaukee. We were fortunate to get paired up with Roger Droukas. We My wife and I recently purchased a 2014 Toyota Highlander from Heiser Toyota in Milwaukee. We were fortunate to get paired up with Roger Droukas. We found Roger to be great to work with, he was honest and straight forward. When my wife and I decided to make an offer on the car, Roger made the process extremely easy and we quickly reached an agreement. Everyone that we dealt with at Heiser was outstanding and friendly. I would highly recommend Roger Droukas to anyone who is looking for a sales person. More
Other Employees Tagged: Lis Arendorfer-Mess
April 29, 2017
2017 Rav 4 I have dealt with Roger many times in the past. I have referred friends who have also been very pleased. Roger takes the time to explain all the car I have dealt with Roger many times in the past. I have referred friends who have also been very pleased. Roger takes the time to explain all the car features, and makes the purchasing process enjoyable. No games with Roger, which is a huge plus for me. More
April 29, 2017
Made it SO EASY! Roger made the car buying experience so easy!! He was friendly, knowledgeable and straight to the point. No games with Roger which was a relief becaus Roger made the car buying experience so easy!! He was friendly, knowledgeable and straight to the point. No games with Roger which was a relief because it had been a nightmare with other dealerships. While I signed the paperwork, Roger played and entertained my little 3 year old. Thank you Roger! More
April 21, 2017
Great Experience We had an awesome experience at Heiser. Roger was great to work with and made the experience fun. He seems to really enjoy what he does. He let u We had an awesome experience at Heiser. Roger was great to work with and made the experience fun. He seems to really enjoy what he does. He let us check out some of the add on options he had on his personal truck so we could get a better idea of what they were. Everything went very smoothly with both Roger and Shahat, highly recommend working with both of them! More
Other Employees Tagged: Shahat Mohamed
April 20, 2017
Great experience! I came here to service my car and I had a great experience. We prefer this dealership to another local one we would frequent. We decided to always co I came here to service my car and I had a great experience. We prefer this dealership to another local one we would frequent. We decided to always come herefrom now on if I ever needed a car and so we did. Our sales man Roger was incredibly helpful,& patient and the entire staff made my car purchase very easy. Thank you for the great customer service! More
April 20, 2017
Good Experience We recently bought a car from Heiser Toyota, working with Roger Droukas. This was the first car that we have bought in a long time, so were really dre We recently bought a car from Heiser Toyota, working with Roger Droukas. This was the first car that we have bought in a long time, so were really dreading the process, but we found a car that we were interested in via the USAA website and then called Heiser about it. Roger was super helpful, efficient, and accommodating throughout the entire process. Although they were busy that day (it was a Saturday), they communicated with us clearly in regards to timing and we were in and out in about 4 hours, which was great. Overall, I expected this to be a painful day, so was very happy with our experiences at Heiser Toyota and would recommend them to others. More

