Roger Prentiss
Roger Prentiss at Otto Cadillac

Roger Prentiss | Page 25

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
249 Reviews
4.8

249 Reviews

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249 Reviews of Roger Prentiss

March 07, 2022

Dealership Rating
Employee Rating

Very polite and professional and knowledgeable staff very helpful and a pleasure to work with love going to this dealership More

by Bvyankees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico, Sarah Pritchard

February 10, 2022

Dealership Rating
Employee Rating

Great service. Always honest and reliable. Had brakes done on my wife’s SRX and warranty service on my CTS. Super friendly especially Bill. He is always accommodating and there is never any pressure to More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico, Sarah Pritchard

February 04, 2022

Dealership Rating
Employee Rating

Always polite staff. Always on time. Comfortable waiting room with coffee or water if you want it. More

by dvennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico, Sarah Pritchard

January 19, 2022

Dealership Rating
Employee Rating

Great customer service, very knowledgeable and always knows exactly what I need and resolves the issues. More

by wendell_giles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico, Sarah Pritchard

January 14, 2022

Dealership Rating
Employee Rating

Excellent service Bill is a great service advisor. Vehicle was repaired on time and as quoted More

by colarossi_j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico, Sarah Pritchard

January 08, 2022

Dealership Rating
Employee Rating

I am very happy the way they took care of everything, everything was upfront and smooth. No surprises. I loved the place and will recommend it. Thank you michael! More

by Safdar Marth
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Michael Caccese, Bill McLean , Terry Campany, Melissa D'Errico, Sarah Pritchard

December 22, 2021

Dealership Rating
Employee Rating

Otto Cadillac is the finest dealership I have ever done business with in over 50 years. (I am 76) It is always impeccably clean, every employee offers to help with any problem you might have and pricing i More

by Floatpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean , Melissa D'Errico, Sarah Pritchard

December 16, 2021

Dealership Rating
Employee Rating

I absolutely love Otto Cadillac ! Every time I arrive I am treated as a part of their family. Bill the service manager is outstanding ! He is not only kind and professional but most importantly knowledgeab More

by Cdonovan11618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico, Sarah Pritchard

December 11, 2021

Dealership Rating
Employee Rating

Great bunch of meticulous friendly intelligent workers. Especially from the service manager Bill. I would recommend Otto Cadillac any time. Bob O’Neil More

by R.oneil777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico, Sarah Pritchard, Ian

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