Roger Rathbun | Page 6

A Diamond in the Rough Sullivan's Northwest Hills is one of those dealerships where you know that you will be taken care of, not taken advantaged of. Everyone has to eat, so Sullivan's Northwest Hills is one of those dealerships where you know that you will be taken care of, not taken advantaged of. Everyone has to eat, so when you see prices on cars, you know that what they are asking is not outlandish. Come in and tell them what you want, and they will make sure you are driving away with the car that doesn't break your bank account but leaves a smile on your face. I have bought cars from Sullivan's for over a decade. I have family members and extended family members who head to Northwest Hills because they know that they will be treated with care. Josh Root was excellent at handling any concerns I had and made sure that I knew what every bell and whistle was in my car. He didn't spring any surprise fees at me at. I told him what I was looking to spend, and he made sure that any car he showed me was in my range. He answered emails promptly and followed through on statements he made during and after the deal was sealed. Don't waste your time looking for other dealerships. Go in knowing what you want and how much you want to spend, and let Northwest Hills do the rest for you. More

Print

Never too far for a good experience We had many choices to buy our new GMC pickup. Four dealers within 20 miles and two other dealers closer than Northwest Hills. They had the best inv We had many choices to buy our new GMC pickup. Four dealers within 20 miles and two other dealers closer than Northwest Hills. They had the best inventory availability for both Chevy and GMC. They were willing to put numbers on paper before we made the drive, then followed through with those numbers. The vehicle itself is great. New 2500HD SLE. Northwestw Hills arranged for custom steps, installed the gooseneck hitch and had everything ready when we arrived to pick up the truck. More

Print

A pleasant car-buying experience! We had a great experience buying our 2017 Buick Enclave from Northwest Hills. Vin was very knowledgeable, straightforward and responsive to our questi We had a great experience buying our 2017 Buick Enclave from Northwest Hills. Vin was very knowledgeable, straightforward and responsive to our questions. Darren was organized, patient and thorough. Everyone we dealt with was professional and courteous. This is the second car we've purchased from Sullivan and we will certainly recommend them to others. More

Print

Vin was very knowledgable about he product he was selling. The entire process was fair, thorough and an overall good experience. I would recommend or make another purchase from this dealership. Options were go The entire process was fair, thorough and an overall good experience. I would recommend or make another purchase from this dealership. Options were gone over and explained very well. More

Print

Easy transaction - Car as represenated Bought a used Volt and I'm very pleased. I live about 1.5 hrs from Northwest Hills Chevy so I needed to rely upon their representations all of which Bought a used Volt and I'm very pleased. I live about 1.5 hrs from Northwest Hills Chevy so I needed to rely upon their representations all of which were true. Transaction was easy. Vin and Roger were great. More

Print

Outstanding from start to finish Id like to be completely honest after being dooped by a couple of dealerships I was skeptical about making the drive to these guys and now my biggest Id like to be completely honest after being dooped by a couple of dealerships I was skeptical about making the drive to these guys and now my biggest regret is not going to them sooner. From start to finish and from sales man to owner these guys are absolutely top notch. My salesman Vin dealt with my stubborn italian side for two weeks and didn't just send me on my way, he worked to make the deal happen. I live 2.5 hours away in New York and we had a little problem (which was caused on my part of not being prepared) and it was looking like I was going to have to make the trip again. But these guys came through and worked it out that I could leave with the car the same day. Everyone involved with the sale exceeded my expectations by leaps and bounds and I cannot say thank you enough. What I can say is you have guys have made a customer for life and I wouldn't think twice about going anywhere else. The drive for me is well worth it to have to deal with them again and I will do it again in the future without hesitation. Even after the sale when there is no obligation to me anymore Vin is still keeping in close and quick contact regarding little details I thought of after the fact. Thank you guys again. More

Print

Excellent and Professional Service We have dealt with many dealerships over the years and by far Sullivan's ranks in the top 2! Showroom service salesman Vin Kjersgaard was great. H We have dealt with many dealerships over the years and by far Sullivan's ranks in the top 2! Showroom service salesman Vin Kjersgaard was great. He is experienced and was very detailed in vehicle knowledge. More

Print

Fantastic respectful service Josh Acuna and his colleagues make a complicated car buying experience comfortable. At all times they operate with respect and are patient. This deale Josh Acuna and his colleagues make a complicated car buying experience comfortable. At all times they operate with respect and are patient. This dealership is 60 miles from my home and there must be 10 or more that are closer (Including one in my town), but it was our good fortune to happen by and a pleasure to award them with our business. More

Print

Pleasant and responsive The Sales staff, Sales Managers and Business Manager were all very responsive and easy to deal with and addressed all my numerous questions and concer The Sales staff, Sales Managers and Business Manager were all very responsive and easy to deal with and addressed all my numerous questions and concerns. No sales pressure just fair and reasonable communication. More

Print

So grateful I'm so grateful for everyone's persistence and willingness to work long hours on just my situation and get me into a fantastic truck. I can't thank ev I'm so grateful for everyone's persistence and willingness to work long hours on just my situation and get me into a fantastic truck. I can't thank everyone enough. Vin was great to deal with as well as Roger working the deal out. Many thanks again for your efforts. Mike goslee More

Print