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Rolando Pardo
262 Reviews
262 Reviews
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262 Reviews of Rolando Pardo
December 31, 2022
Extremely disappointed with the quality the service department has been producing. I’ve been going to Williamson Cadillac the past 20 years and the service has not been the same since Mike (service man department has been producing. I’ve been going to Williamson Cadillac the past 20 years and the service has not been the same since Mike (service manager) left a few years ago. More
by ESTEVEZ
Verified Customer
December 17, 2022
Excellent customer services, attention, quality, prices, detailed, and communication. The support the department brings to the customers is absolutely awesome. detailed, and communication. The support the department brings to the customers is absolutely awesome. More
by Noemi
Other Employees Tagged: Carlos Gomara
December 07, 2022
Loved the customer service they provided. They where on time provided me with a car wash and great coffee. They where on time provided me with a car wash and great coffee. More
by RONMACHADO
Other Employees Tagged: Erik Fernandez, John Varela, Richard Loero, Tony Martinez, Stephanie Reyno, Carmen Alicea, Juan Santos , Carlos Gomara, Skip Moosang
December 01, 2022
Service personnel is very friendly and knowledgeable about the vehicles. Service time is very delayed and not all departments seem to be on the same page. There is a lack of communication between cashie about the vehicles. Service time is very delayed and not all departments seem to be on the same page. There is a lack of communication between cashier, parts and service personnel. More
by 2G
Other Employees Tagged: Tony Martinez , Skip Moosang
November 13, 2022
The dealership's service advisors and others act very professional. I had to bring my car for service three (3) times regarding an engine warning light. The service department finally was able to resolve professional. I had to bring my car for service three (3) times regarding an engine warning light. The service department finally was able to resolve the issue with the help of a GM engineer, at least that is what I was told. Apparently there may be software issues that emerge for which resolution is needed beyond what dealership service departments are capable of resolving on their own. Hopefully, my car's issue has finally been resolved. Unfortunately, my vehicle was kept for servicing this issue for approximately nine (9) weeks while I have been paying close to $1,300.00 per month in leasing charges. Cadillac should trul;y credit me several months of lease payments since I was unable to enjoy the luxury of this high end model. More
by Jack Ugent
Other Employees Tagged: Erik Fernandez , Skip Moosang
November 13, 2022
2023 XT5 Sports vehicle was taken in on Sept 20, 2022 for existing damage when purchased new. It took Williamson Cadillac 51 days in service to perform the necessary repairs. Williamson Cadillac has not ma existing damage when purchased new. It took Williamson Cadillac 51 days in service to perform the necessary repairs. Williamson Cadillac has not made any offer of compensation for holding the vehicle for that extended period of time. More
by JULUN971
Other Employees Tagged: Yair Garrido
November 03, 2022
It was a very good experience. Job very well done! All my needs were met. Rolando is an excellent manager. Mr. Garrido did serve my needs. He accommodated me and provided me with a Job very well done! All my needs were met. Rolando is an excellent manager. Mr. Garrido did serve my needs. He accommodated me and provided me with an excellent service ll. More
by COOLZORRA
Other Employees Tagged: Carmen Alicea , Alvaro Jimenez, Y Garrido, Guillermo Farinas
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