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Rolando Pardo
262 Reviews
262 Reviews
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262 Reviews of Rolando Pardo
February 20, 2021
The best team of professionals I have ever had the privilege of dealing in my vehicle’s maintenance. I would like to single out Skip and Roly who are great conversationalists. privilege of dealing in my vehicle’s maintenance. I would like to single out Skip and Roly who are great conversationalists. More
by ERICKLOPEZ0
Verified CustomerOther Employees Tagged: Bruno Zayas , Mickey Barrios, Skip Moosang
February 16, 2021
As always, from initial greeter to my Service Advisor John Varela, to Service Manager - to cashier and delivery person - my service experience was courteous, friendly, and efficient. Waiting area is com John Varela, to Service Manager - to cashier and delivery person - my service experience was courteous, friendly, and efficient. Waiting area is comfortable and immaculate. More
by GWYNETH CLARKE-BELL
Other Employees Tagged: John Varela, Stephanie Reyno, Carmen Alicea , Mickey Barrios, Skip Moosang
January 27, 2021
Great to do business with and they try to help you with your cars needs. They want to know and understand the issues with the car and want to resolved them. your cars needs. They want to know and understand the issues with the car and want to resolved them. More
by cmflores0
Other Employees Tagged: Alberto Fernandez, Bruno Zayas, Beny Ledesma, Tony Mercado, Ricardo Robinson , Carlos Gomara, Skip Moosang, Ricardo the porter/ driver.
January 20, 2021
Always impressed by their service and support. I have been a client for more that 5 years and will continue to come here. Awesome team. been a client for more that 5 years and will continue to come here. Awesome team. More
by NO-REPLY-TUVAVDPG
Other Employees Tagged: John Varela, Richard Loero, Tony Martinez, Stephanie Reyno, Carmen Alicea, Juan Santos , Mickey Barrios, Carlos Gomara, Skip Moosang
January 19, 2021
Mike McKesson and Carlos Gomara are the best of the best. Very knowledgeable, competent and pleasant. Williamson Cadillac is very fortunate to have them on staff Very knowledgeable, competent and pleasant. Williamson Cadillac is very fortunate to have them on staff More
by ARWALLING
Other Employees Tagged: Luis Carbonell , Carlos Gomara, Mike McKesson
January 17, 2021
My Service Advisor Carlos Gomara makes commitments and promises he is not prepared to keep, time and time again. Made an appointment to drop off my SUV, was promised a courtesy vehicle and a timeline of o promises he is not prepared to keep, time and time again. Made an appointment to drop off my SUV, was promised a courtesy vehicle and a timeline of one day for the service. I was on time for my "appointment" waited 45 minute to get to see my advisor. No courtesy car available as promised, according to Carlos I had a "reservation"for a courtesy car. They had my SUV for three days promising a courtesy car each day with no follow up nor follow thru. To add insult to injury. They returned my SUV with damage, trying to cover it up with a shoddy repair. After 5 day of calling my advisor to get satisfaction of a complete repair to the damage, with zero call backs as he promised, "Oh, so sorry, I'll call you back later, tomorrow, next week….." I had to call the General Manager for anyone to take me seriously. Once again the advisor promised he would be sure to take care of the damage even if it required an new front bumper. All they did was spray some paint on the area of the impact and left the entire front bumper askew, none of the panels line up properly nor do the headlights. This dealer has demonstrated a complete lack of consideration and respect for my time, my property and their integrity. More
by ablyer
Other Employees Tagged: Carlos Gomara, Jeff Rogers
January 09, 2021
I was recommended to Mr. Prado at the service department by a friend that had an awesome experience there. When I arrived at the service department I was treated with great respect from all the staff. Mr. P by a friend that had an awesome experience there. When I arrived at the service department I was treated with great respect from all the staff. Mr. Prado was very helpful and courteous. I’m very happy with the service and I would definitely recommend Mr. Prado and the service department. More
by Luis
Other Employees Tagged: Erik Fernandez
January 07, 2021
Williamson Cadillac / GMC is and excellent dealer, the service department is very professional and helpful , the waiting area of service dept., is very accommodating and a very good coffee service .. service department is very professional and helpful , the waiting area of service dept., is very accommodating and a very good coffee service .. More
by BOTIFOLL57
Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Stephanie Reyno, Carmen Alicea , Mickey Barrios, Robert Garcia, Alvaro Jimenez, Skip Moosang
December 21, 2020
What can I say. I had another great experience at Williamsin's Seevice Department. My service Advisor Mike Mckesson was again very professional and helpful. He kept be informed during my repair proce Williamsin's Seevice Department. My service Advisor Mike Mckesson was again very professional and helpful. He kept be informed during my repair process. The Service Manager Rolando was also very helpful to ensure that the repair was completed properly and delivered to be clean and spotless. This is my first experience of this kind at an auto dealership. I would definately endorse Williamson Cadillac Buick GMC for their customer service and professionalism. More
by JAZZMAN5180
Other Employees Tagged: Mike Mckesson
December 14, 2020
Tony and Gabriel where great and very accommodating to our needs and made us feel like family!! It was a great experience! Thank to the team! our needs and made us feel like family!! It was a great experience! Thank to the team! More
by MAO9740
Other Employees Tagged: Tony Martinez , Gabriel from car rental and loans
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