Roman Camacho
Roman Camacho at Culver City Volvo Cars

Roman Camacho | Page 5

Sales Associate

Culver City Volvo Cars

11201 West Washington Boulevard
Culver City, CA 90230

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5.0
79 Reviews
5.0

79 Reviews

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79 Reviews of Roman Camacho

July 26, 2023

Dealership Rating
Employee Rating

My good friend tony always helps me with my car buying needs. Ive known Tony for the past 22 years. Honest, always knows everything about the cars that hes selling, and as usual a very fast, pleasant t More

by nueva6161
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Tehrani, Arlene Quiros, Victor Chavez, Kervin Jefferson , Maria Alerta, Julio Lopez

Jul 26, 2023

Culver City Volvo Cars responded

It’s customers like you, that remind us why we strive to always give the best service possible! We're so glad you have enjoyed working with Tony and his team for so many years. They truly are experts in customer service. We will make sure that Tony, Arlene, Kervin and Julio hear about your kind words. And of course, we have to thank you for being a loyal customer and for spreading the word. Congratulations on the switch to electric with your new C40 Recharge! If there is anything else you need, please feel free to let us know, take care!

June 07, 2023

Dealership Rating
Employee Rating

My new google system was glitching and my update wasn’t available yet to do on my own. I called the dealership and let them know my car was having issues. They got me in right away and fixed the issues and More

by Volvogal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Culver City Volvo Cars responded

We love to read reviews like this one! Thank you so much for sharing your experience at Culver City Volvo. We are so pleased to hear that David and Rudy were able to give you the service you deserve. Please don't hesitate to call if you have any questions about your vehicle, updates or maintenance! Take care.

June 13, 2022

Dealership Rating
Employee Rating

I am usually not a fan of the dealership experience, and as a result have used a broker for my last 6 vehicles. This time I worked directly with Michael, and the truly pain-free and enjoyable process restor More

by RHYSDEMERY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Khashayar , Maria Alerta

Jun 14, 2022

Culver City Volvo Cars responded

Thank you for taking the time to review your experience and rate us 5 stars! It brings us such joy to hear that you had a great experience working with Michael! Our team is constantly striving to give exceptional service and I am pleased that Michael was able to provide a pain-free process. We will surely pass along your kind words to Michael and for him to know his hard work is appreciated. We look forward to your future visit and provide exceptional service like you experienced with us recently.

March 04, 2022

Dealership Rating
Employee Rating

Michael did a good job walking me through the process of buying the car. He was patient and answered all of my questions thoroughly. I especially appreciated that there was no high pressure scenario that wa More

by PAUL@PAULDHEAD.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Khashayar , Maria Alerta

Mar 05, 2022

Culver City Volvo Cars responded

What a wonderful review! We really appreciate you taking the time to leave us your feedback. We're elated to hear you've enjoyed your experiences with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! Please don't hesitate to reach out if you have any more questions.

February 11, 2022

Dealership Rating

Tony Tehrani consistently delivers the best customer service, personal and professional at the same time. Loyal customer here since 2013! More

by Volvo71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Tehrani

Feb 14, 2022

Culver City Volvo Cars responded

First and foremost, thank you for being such a loyal customer! There is no greater recommendation than that! We appreciate your kind words about Tony and will make sure he hears about them. Please let us know if there is anything more that you need.

December 31, 2021

Dealership Rating
Employee Rating

Just picked up my car after an oil change., somebody used my car and drove it for 11.1 miles !!! I complained to my service advisor, his answer was " need to drive the car to make sure it was OK !! not for More

by isolo2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 06, 2022

Culver City Volvo Cars responded

We understand your frustration and are sorry to hear that your experience with us was not a positive one. This is not the level of service we strive to provide to our clients. While we agree that 11 extra miles is less than ideal to find on your car, the vehicles we service do need to be test driven to a certain extent to ensure there would be no issues on a longer trip. We hope you can understand and please reach out to us if you have any further questions.

Jan 06, 2022

isolo2015 responded

No test for 11.1 miles is needed! It is abusive and irresponsible. It also took me a long time to remove the strong perfume odor from inside the car. I used a towel soaked with alcohol to remove the perfume from the seat belt!! Will no longer use the dealer for service nor my neighbor who also has a Volvo.

December 02, 2021

Dealership Rating

Keylon is an AWESOME and EXCELLENT salesman. I came back because he took such personal care of me the first time. He deserves the highest accolades $$$ More

by Mooremanson26@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kylon Theus

Dec 03, 2021

Culver City Volvo Cars responded

Thank you for the glowing review Moore! We're so happy to hear about your wonderful experience with Keylon. Feel free to stop by or call Culver City Volvo whenever you need as we'll always have someone on deck eager to help you out! Have a lovely weekend.

September 24, 2021

Dealership Rating

Always the best service at Culver City Volvo. Thank you, as always Martin. You are the best. Car was serviced quickly and returned before expected - and sparkling clean. Thanks to all! More

by volvogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Tehrani, Martin Munoz

Sep 27, 2021

Culver City Volvo Cars responded

We are so happy to hear about your experience with us. Thank you for the kind review, we hope to see you soon! Have a wonderful week

August 18, 2021

Dealership Rating
Employee Rating

Great service. Went above and beyond to deliver my car to me. Couldn’t be happier. Michael was very responsive and very generous with his time. More

by RODRIGUEZKVN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Khashayar , Maria Alerta

Aug 19, 2021

Culver City Volvo Cars responded

We are so happy to hear about your experience with us. Thank you for the kind words about our team. We are glad that service exceeded your expectations, we always want the best for each of our customers. Have a great rest of your week!

April 02, 2021

Dealership Rating

Great service! We spoke with Frank and he was very knowledgeable, friendly and made sure we were taken care of. Would shop here again in the future. More

by Madelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Alerta, Frank Guziak

Apr 05, 2021

Culver City Volvo Cars responded

Hello Madelyn, Thank you so much for taking the time to rate and review us! We're so glad you enjoyed great service and a friendly team. We look forward to working with you again in the future! The Culver City Volvo Team

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