"Horrible place "
Bought a truck from them and 2 days later it broke down. Had to trade it in on another vehicle and found out the faked the carfax. xxxxty people xxxxty vehicles and just xxxx all around. STAY AWAY. If I could give 0 stars I would.
Everyone went above and beyond to make our experience exceptional and to work within our needs and budget! Low key, no pressure sales! Will come back in the Future!
"Amazing truck and awesome experience "
Roman went above and beyond to put me in the truck I wanted with a deal that worked for us. The truck is amazing, and I can't wait to get it off road and bounce my kids around in the back!
"Best Place For A New or Preowned Vehicle"
Everyone was courteous, professional, and friendly. They are not your typical pushy car sales people, they truly have your best interest at heart. Our salesman, Roman, works so hard and walked us through every bell and whistle on the truck I purchased. Patrick was a delight to work with on the paperwork. I would highly recommend Family Trucks and Vans on Broadway. This is by far the best place to buy a vehicle!
"Satisfaction and service with a smile"
Pleasant crew of guys to work with. Made my purchase easy and hassle free. Definitely would recommend them to my friends and family. Thanks again!
Other Employees Tagged:
"RAMON IS THE BEST!!!"
I have purched now 3 vehicles from this dealership. Selection is great, prices are great and the customer service is great! I have worked with Ramon and Carlos and know they will both get you into a vehicle that you will love for a good price.
Other Employees Tagged:
Good service from Roman, friendly and upfront. Did everything in his power to fulfill all our requests. Once we went to pick the car it was beautiful and more than we ever expected.
"So happy with our new vehicle."
Our second time at Family Trucks and Vans and we live as happy as the first time. It is always a great experience coming in here, the team treats you very good and always tries to get you what you need. We highly recomend coming in here for your new vehicle.
"Do not do business"
- Unhappy customer
Never have i ever wrote a review on anyone but i cannot let this one go unheard! I bought a vehicle from this dealership and not even 2 weeks later i have a gas leak. I called the dealership and they told me to make an appt in there shop. I have a gas leak people i am not driving it 60 miles and When they said tow it they would not help with that bill at all. Either way i called their shop to see if they had any record of this vehicle, they had none which makes me think this vehicle was never inspected. So i take it to my own shop who i trust and 1200 later my vehicle is back up and running with all expense out of my own pocket. Not even 2 weeks people. Anyway just want all to know i would not trust this dealership ever again. Sad part is my husband is looking for a truck and was looking online with the salesman while we where there. But they will not be getting our business after this!!! Very unfortunate.
- Hilario cabral
Ah pues me gustó mucho cómo cómo me trataron mal trato que tienen es muy amable este me gustó me gusta mucho los carros que ponen porque están Pues están bien están limpiecitos Están bonitos este le recomiendo que vengan con Jesús Hernández él trata muy bien a su a su gente Pues ojalá ojalá y que vengan a ver los carros aquí a family trucks en venta y éste es todo muchas gracias